Reviews

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Dorothea   –  
United States US
Visited: August 2022 Reviewed: Aug 23, 2022

Email Dorothea  |  35-50 years of age  |  Experience level: first safari

Above and beyond customer satisfaction, highly recommend. You can never go wrong with them.
5/5

My son and myself had traveled back home from abroad and was looking to do couple of safaris.
We ended up choosing twinkle star tours, little did we know it will be an experience of a life time. James the director, was charming and affable. I Love how you can turn even the most simple situation into something fun.” . He came out efficiently, broad minded and artistic. Better than a triple-scoop ice cream cone…with sprinkles.” Nakuru being our place of choice, we wanted to do a whole day tour at lake Nakuru. He made all the necessary arrangements. The whole time keeping intouch.
Micheal our driver/tour guide was remarkable. This dude was Amiable and knowledgeable of all kinds of animals, and where to look for them. From morning till evening he kept us entertained. We could not have asked for anything better.
Thank-you James for making our time at Lake Nakuru, memorable and Amazing. We appreciate you. Will sure come back for more. Next time we visit. Cheers.

Reply from Twinkle Star Tours & Safaris
Reply from Twinkle Star Tours & Safaris
Posted on Aug 29, 2022

Hello Dorothy,

Thank you for taking your time to write your safari experience and rating us 5 star. We are glad and thankful you found your Tour Planner, James very communicative, responsive, and helpful from the beginning until you finished your safari. We also appreciate for recommending on our guides Michael who demonstrated incredible skills and knowledge during your safari.

Hopefully, this shall not be your last Safari with us. We look forward to hosting you and your friend and family in the near future.

Michele   –  
Kenya KE
Visited: July 2022 Reviewed: Jul 18, 2022

Email Michele  |  50-65 years of age  |  Experience level: over 5 safaris

Always at the service and very efficient
5/5

I live in Kenya and it’s the second time that I recommend Twinkle Star Tours & Operators to my visiting friends for their 12 days safari. Each time my friends were totally thrilled and satisfied by the experience and the safaris. James, the director, is very professional and diligent for any request. Each time the guides have been very good drivers and very good guides in the parcs. No doubt I will recommend them again for further trips.

Reply from Twinkle Star Tours & Safaris
Reply from Twinkle Star Tours & Safaris
Posted on Aug 29, 2022

Hello Michele,

Thank you for taking your time to write your safari experience and rating us 5 star. We appreciate for recommending Twinkle Star Tours and Safaris Ltd to your friends whom were satisfied with our services. We are also glad and thankful you found your Tour Planner, James very communicative, responsive, and helpful from the beginning until you finished your safari. We also appreciate for recommending on our driver guides who demonstrated incredible skills and knowledge during your safari.

Hopefully, this shall not be your last Safari with us. We look forward to hosting you and your friend and family in the near future.

Khaleda   –  
United Kingdom UK
Visited: June 2022 Reviewed: Jun 14, 2022

Email Khaleda  |  20-35 years of age  |  Experience level: first safari

Trip of a lifetime
5/5

Wow! Twinkle Star Tours went above and beyond to personalise this trip for me and ensure everything went according to plan. There were a few personal hiccups along the way but James (the director) was able to facilitate along the way always. Communication is fast, things are put in place efficiently and the staff treat you like family. The excursion days in Nairobi with Double Whiskey (Willy) were really great. The safari was a dream. Diani beach was beautiful. The team are amazing!!!! I can’t recommend them enough. I hope to be back in Kenya soon.

Reply from Twinkle Star Tours & Safaris
Reply from Twinkle Star Tours & Safaris
Posted on Jun 15, 2022

Hello Khaleda,

Thank you for taking your time to write your safari experience and rating us 5 star. We are glad and thankful you found your Tour Planner, James very communicative, responsive, and helpful from the beginning until you finished your safari. We also appreciate for recommending on our guides Willy who demonstrated incredible skills and knowledge during your safari.

Hopefully, this shall not be your last Kenya Safari with us. We look forward to hosting you and your friend and family in the near future.

Asante Sana.

Rafael Lisboa   –  
Brazil BR
Visited: April 2022 Reviewed: May 4, 2022

Email Rafael Lisboa  |  35-50 years of age  |  Experience level: first safari

A Trip of a Lifetime
5/5

My wife and I did a 10-day safari with Twinkle Star Tours for our honeymoon while in Kenya. We had an incredible experience during the safari and it was a trip that will be remembered for a lifetime.

Shortly before the tour was set to start some hiccups happened with the payments, and James (tour organizer) spent hours upon hours with us making sure everything was settled and taken care of, one way or another. This is a company that truly cares about its customers, and the overall experience.

During the safari itself our guide was also called James. This dude was honestly one of my favorite things about the whole trip. He was extremely knowledgeable about anything and everything dealing with the animals and the locations we visited, and had an answers to all of our questions- and we had lots of them. His contagious laughter and easy-going attitude made the 10 days we spent together an absolute joy, and i could tell that he truly enjoys what he does.

The lodging booked for us was also on point. All of the places were extremely clean and comfortable, with breathtaking views on just about all of them. It was the perfect mix of adventurous tent-like places you’d expect on a safari, with just the right luxury touch. Just as an extra, I would also highly recommend stopping by the Maasai village for a meet and greet, which was an optional stop for us. It was life changing….

Thank you James and James for making this absolutely incredible experience possible.

Reply from Twinkle Star Tours & Safaris
Reply from Twinkle Star Tours & Safaris
Posted on Jun 15, 2022

Hello Rafael Lisboa,

Thank you for your great review on the experience you had with us for the 10 Days Private Luxury Safari in Kenya. Despite all what happened before your safari, we tried our honest best with good understanding to make sure you have a wonderful safari. We appreciate your generous feedback about our Company Twinkle Star Tours and Safaris Limited and Big thank you for acknowledging our guide James who demonstrated great guiding skills. We look forward to hosting you and your friend and family in the near future.

Asante Sana, Karibu Tena
James Oketch

Katarina   –  
Slovakia SK
Visited: March 2022 Reviewed: Apr 7, 2022

Email Katarina  |  35-50 years of age  |  Experience level: first safari

Amazing Safari experience
5/5

Me, my husband and our daughter enjoyed this safari experience from the beginning. When organizing this trip James was answering my question and requirements on this trip very fast. I was liitle bit worried to travel on such a trip with our 3 years old daughter but suprisingly everything went without any problem. We had great guide and driver in one person Chambuso that knows safari areas very well and took us to right places to see all the animals. Talking about big five, we were lucky to see all of them except rhino, but no regrets because we saw so many orher animals so close to us. We stayed in Lemala Ngorongoro (amazing place- really recommend to visit this place) and Melia lodge in Serengeti, both great experience to stay in. So to summarize this trip in one sentence: great organization, excellent guide Chambuso, amazing places we visited, nice and high quality accomodation we stayed, so many animals we saw and really really good food. Recommend this holiday organized by twinkle star 100%. Thanks ao much to James and Chambuso for amazing experience

Reply from Twinkle Star Tours & Safaris
Reply from Twinkle Star Tours & Safaris
Posted on May 9, 2022

Hello Katarina,

Thank you for choosing Twinkle Star Tours and Safaris Ltd as your Tour Organizer to experience your 4 Days Ngorongoro Crater and Serengeti National Park Safari. We appreciate for your five star review and acknowledging our guide Chambuso for demonstrating great guiding skills during your safari. Thank you for recommending the accommodation (Lemala Ngorongoro and Melia Lodge Serengeti) we chose for you. Hopefully, this shall not be your last Kenya Safari with us. We look forward to hosting you and your family again in the near future.

Asante Sana,
James.

David   –  
United States US
Visited: March 2022 Reviewed: Mar 25, 2022

Email David  |  65+ years of age  |  Experience level: first safari

A very enjoyable safari, all I hoped for with no problems.
5/5

The driver Double Whiskey, was here to pick me up early in a nice clean vehicle. He is a very good driver that knew the park and local customs well. The camp, Ashnil was very nice, actually a little more than I expected for the price. Overall a very pleasant and well planned safari. Thank you

Reply from Twinkle Star Tours & Safaris
Reply from Twinkle Star Tours & Safaris
Posted on Mar 28, 2022

Hello David,

Thank you for choosing Twinkle Star Tours and Safaris as your Tour organizer; for the 4 Days Masai Mara private Luxury Safari. We appreciate for your five star review and acknowledging our guide Double whisky for demonstrating great guiding skills during your safari. Thank you for recommending the accommodation (Ashnil Mara Camp) we chose for you. Hopefully, this shall not be your last Kenya Safari with us. We look forward to hosting you and your friend and family in the near future.

Asante Sana,
James.

TIMOTHY   –  
United States US
Visited: January 2022 Reviewed: Mar 15, 2022

Email TIMOTHY  |  35-50 years of age  |  Experience level: first safari

"Fantastic , highly recommended"
5/5

This was the trip of a lifetime and it owe it to this company. I did a solo trip- 7 day safari in Kenya. I did my first day touring the city of Nairobi with Moses. We went to the Elephant Orphanage and Giraffe Sanctuary.Then off to my safari with Joseph which entailed a couple days in Samburu, A day in Lake Nakuru, a day in Sweetwater seeing the park and chimpanzee rescue center, , and then onto the Masai Mara for a couple days. All accommodations were 3 star of higher and I liked each place I stayed at. The food was great at each lodge/camp as well. Safari van was perfect for viewing and always keep clean each day for perfect viewing and Joseph made sure I saw every single animal I wanted to see and knew exactly how to make that happen. He was always prompt each morning when we would meet before we headed out on safari for the day. He was very knowledgeable about all the animals and polite the entire trip. If I return for a safari ever in Kenya then I would definitely request him to be my safari guide again. The road trip between each park was about a 5 hr drive each time and I actually liked that because it gave me an opportunity to really see the country of Kenya and how all the different villages live. If I had questions along the way about the different tribes Joseph had an answer and I liked that too. Covid testing before my departure was super easy as well at the last lodge I stayed at for my stay the covid testing company had someone come to my lodge to take my sample and within 1 day had my test results emailed to me and the lodge printed it out for me so I could have it for my flight departure.

I loved seeing the Big 5 and the entire experience of the safari but I have to say the part of my trip that has stuck with me and really made it a life changing trip was my visit to the JudiMo Education Center in one of the slums in Nairobi to visit the children of the school. It was my last day on the trip before I got dropped off at the airport. My flight didn’t leave until midnight that night so in the morning Joseph and I left the Mara park early, did a little bit of looking for animals on our way out of the park then drove to the school for the afternoon to see the children. Ben and James set this all up for me and I’m so grateful they ware able to do it for me. Joseph helped me buy a bunch of food for the 120 kids we were visiting and I got to spend 3 hrs with them before Joseph dropped me off at the airport.

I would highly recommend Twinkle star tours and safaris to anyone looking to go on safari. From day one when I inquired James was super helpful in answering all my questions and setting my itinerary up. Great customer service on his part, from Moses, and from James. Thank you, Twinkle star tours for the trip of a lifetime

Reply from Twinkle Star Tours & Safaris
Reply from Twinkle Star Tours & Safaris
Posted on Mar 16, 2022

Hello Timothy,

Thank you for choosing Twinkle Star Tours and Safaris Ltd as your Tour Organizer, for your 7 Days visiting Samburu National Reserve, Ol Pejeta Conservancy, Lake Nakuru, Masai Mara and together with Nairobi excursion. We are glad and thankful you found your Tour Planner, James very communicative, responsive, and helpful from the beginning until you finished your safari. We also appreciate for recommending on our guides Moses and Joseph our who demonstrated incredible skills and knowledge during your safari.

Hopefully, this shall not be your last Kenya Safari with us. We look forward to hosting you and your friend and family in the near future.

Asante Sana.

Zach   –  
United States US
Visited: February 2022 Reviewed: Mar 15, 2022

Email Zach  |  20-35 years of age  |  Experience level: 2-5 safaris

Best tour operator in all of Kenya and Tanzania
5/5

Twinkle Star is, without a doubt, the best tour operator in all of Kenya and Tanzania. We booked a custom 3-week itinerary, and James, the Director, worked tirelessly with us to get our specifications exactly as we wished, even changing the itinerary 3 times throughout the trip.

Something to keep in mind is that there are basically three main components of a quality safari:
- The lodging
- The guide
- The logistics (itinerary, vehicle, etc)

#1, lodging, is mainly price-driven. We were fortunate to stay in luxury accommodations the entire time.

#2 (the guide) and #3 (logistics) are entirely owned by the tour company. Here, Twinkle Star shines above all else.

#2 - GUIDE
Our guide on the Kenyan side, David, was a sweet, patient, incredibly knowledgeable man who went above and beyond to give us delightful experiences.
Our guide on the Tanzanian side, Jose, was energetic, friendly, funny, and also incredible knowledgeable. He made our trip wonderful.
Both of these men were the best guides I met throughout the safari.
Additionally, the Director, James, is the kindest and most helpful man in the world. I cannot say this enough! He kept in close contact with us throughout the safari, always asking how he can help, and even giving us generous gifts.

#3 - LOGISTICS
In the logistics, Twinkle Star also shined brightest of all. The entire process was smooth - from incredible safari vehicles, to great meals, smooth transportation, easy check in and safari bookings. Everything was perfect.

I seriously cannot recommend Twinkle Star enough. Our experience with them was lifechanging. They are leagues above other tour operators.

Reply from Twinkle Star Tours & Safaris
Reply from Twinkle Star Tours & Safaris
Posted on Mar 16, 2022

Hello Zach,

Thank you for choosing Twinkle Star Tours and Safaris Ltd as your Tour Organizer, for your Great 3 weeks Kenya and Tanzania long-range Safari. We are glad you found your Tour Planner, James very communicative, responsive, and helpful from the beginning until you finished your safari. We also appreciate for recommending on our guides David and Jose in both kenya and Tanzania who demonstrated incredible skills and knowledge during your safari.

Hopefully, this shall not be your last Kenya Safari with us. We look forward to hosting you and your friend and family in the near future.

Asante Sana.

Irina   –  
United States US
Visited: February 2022 Reviewed: Mar 14, 2022

Email Irina  |  20-35 years of age  |  Experience level: first safari

Went well above and beyond to make sure we are taken care of and have a world-class Safari trip!
5/5

Went well above and beyond to make sure we are taken care of and have a world-class Safari trip!

My best friend and I went on a 17 day Safari trip through Kenya and Tanzania with Twinkle Star Tours. James, the company's Director, and our two guides, David and Jose (David on the Kenya side, Jose on the Tanzania side) were absolutely delightful! In those 17 days we really felt like we became family.

David and Jose were extremely attentive to our needs, considerate, and highly knowledgeable of the flora and fauna we saw, which enhanced our experience ten-fold.

We would recommend them without hesitation to anyone looking to do a Safari in East Africa.

Reply from Twinkle Star Tours & Safaris
Reply from Twinkle Star Tours & Safaris
Posted on Mar 28, 2022

Hello Irina,

Thank you for choosing Twinkle Star Tours and Safaris Ltd as your Tour Organizer, for your Great 3 weeks Kenya and Tanzania long-range Safari. We are glad you found your Tour Planner, James very communicative, responsive, and helpful from the beginning until you finished your safari. We also appreciate for recommending on our guides David and Jose in both kenya and Tanzania who demonstrated incredible skills and knowledge during your safari.

Hopefully, this shall not be your last Kenya Safari with us. We look forward to hosting you and your friend and family in the near future.

Asante Sana.

Paula & Philipp   –  
Austria AT
Visited: January 2022 Reviewed: Jan 19, 2022

Email Paula & Philipp  |  20-35 years of age  |  Experience level: 2-5 safaris

Highly recommended! Perfect safari, wonderful tour guide, professional planning & communication
5/5

If you’re looking for the perfect safari tour operator, stop looking – this is it!

One reason why we opted for Twinkle Star was the smooth and professional planning and correspondence with James, who assembled a perfect 2-week safari for us. We totally trusted the agency with the hotel picks and didn’t look them up before and I do not exaggerate when I say that we absolutely loved every accommodation we stayed in and we always had the feeling that James booked the best room (or tent) in the hotels for us.

Of course, a good tour guide plays a vital role in a successful safari holiday, which is why we are so so thankful for our most wonderful guide Abu. He not only was an outstanding animal spotter (really unbelievable what he spotted!) and a fantastic driver (the roads in the parks really require a supreme level of driving skills), but he also impressed us every day with his extensive knowledge of wildlife, culture and Kenyan history. With Abu being so kind, funny and professional, we always had the best time and honestly couldn’t have wished for a better guide.

From the bottom of our hearts, thank you to our tour operator James for planning the most perfect holiday for us and to our guide Abu for making our safari so special and unforgettable.

Reply from Twinkle Star Tours & Safaris
Reply from Twinkle Star Tours & Safaris
Posted on Jan 25, 2022

Jambo Paula & Philipp,

Thank you for choosing Twinkle Star Tours and Safaris Ltd as your Tour Organizer, for the 13 Days Masai Mara, Lake Nakuru, Lake Naivasha, Amboseli, Tsavo West, Tsavo East and Malindi Safari. We are glad you found your Tour Planner, James very communicative, responsive, and helpful from the beginning until you finished your safari. We also appreciate for recommending on our guide Abu who demonstrated incredible skills and knowledge during your safari.

Hopefully, this shall not be your last Kenya Safari with us. We look forward to hosting you and your friend and family in the near future.

Asante Sana!
James Oketch

Average User Rating
5.0/5
Rating Breakdown
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  • 4 star 8
  • 3 star 2
  • 2 star 3
  • 1 star 1
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