Reviews

Sort By: Date Most Helpful Rating 51-60 of 99 Reviews
Claudia   –  
Australia AU
Visited: June 2022 Reviewed: Jul 16, 2022

Email Claudia  |  50-65 years of age  |  Experience level: first safari

Excellent service, efficient organisation, friendly, responsive, capable
5/5

It was an absolute pleasure dealing with Bamboo Ecotours. They were very responsive, professional and helpful when we were organising the trip, which was very reassuring for us and took a lot of the stress away. During the tour, everything ran smoothly, as promised and on time. The driver was excellent and very accommodating. We really enjoyed experiencing Uganda with their guidance, and we are very grateful to the staff for facilitating this in such an efficient and friendly manner. We have no hesitation to recommend Bamboo Ecotours and are certainly recounting the trip with much enthusiasm and fond memories.

Sofia GG   –  
Switzerland CH
Visited: June 2022 Reviewed: Jun 26, 2022

Email Sofia GG  |  20-35 years of age  |  Experience level: 2-5 safaris

Excellent local company
5/5

Communication at first was great. I mixed up the dates of the trip and realized the same day I was supposed to be picked up (according to me) and Edison arranged last minute everything perfectly and super fast for me to do the tour as planned even though I made a mistake with the dates.

Our driver Amanya was very friendly, professional and we had a lot of fun together.

We did the gorilla trekking which was a great experience and the Batwa community visit which was super interesting as well.

I personally love the fact that this is NOT a foreginer-owned company but locally owned and managed so they know best!! Can't recommend them enough!!

Jess   –  
Kenya KE
Visited: May 2022 Reviewed: Jun 8, 2022

Email Jess  |  20-35 years of age  |  Experience level: 2-5 safaris

The best!!
5/5

This is an absolutely brilliant tour and Edison and his tour company are the best!! Perfect organisation, my trip was so smooth and every detail was thought of. The trek itself was once in a lifetime and I recommend it to everyone who has the opportunity. I also highly recommend going with Bamboo Ecotours because they and their guides are truly excellent and it is superb value for money. Thank you for an incredible experience!

Brayden   –  
United States US
Visited: May 2022 Reviewed: May 29, 2022

Email Brayden  |  under20 years of age  |  Experience level: first safari

Expert who made sure we got to see and do everything we wanted to
5/5

Bamboo Ecotours were great they gave us the experience we wanted and were very polite.

Sandra   –  
Germany DE
Visited: May 2022 Reviewed: May 21, 2022

Email Sandra  |  35-50 years of age  |  Experience level: first safari

Knowledgeable, accommodating and very responsive - I felt extremely well taken care of
5/5

The entire experience was wonderful. Godfrey is a great guide and driver and everything was organized very well. The highlight was definitely the tracking itself and meeting the Gorilla’s. But the organization and flexibility around additional activities was great as well.
The communication was fantastic - Edison was very prompt in replying and helped me with all my questions. He was very proactive and I felt very well taken care of and well prepared before the trip started.
Godfrey, my guide and driver was extremely reliable and I felt very safe with him.

Felix   –  
Germany DE
Visited: March 2022 Reviewed: Apr 2, 2022

Email Felix  |  20-35 years of age  |  Experience level: 2-5 safaris

Amazinig tour, great company
5/5

Wonderful and exciting days in Uganda! Thanks so much to Bamboo Ecotours for these amazing days (with gorilla and chimpanzee tracking) in your beautiful country. My wife and I always felt super safe and at the same time had very exciting and entertaining days. Edison planned our trip very very good and helped with everything we needed. Our Tour guide Fred is a very nice and professional man who took very good care of us. He is a very good driver, we always felt safe. The places we stayed at were very nice, comfortable, clean and with good food. We would love to comeback. We highly recommend Bamboo Ecotours, you will not regret booking with them!

Kate   –  
United Kingdom UK
Visited: February 2022 Reviewed: Feb 28, 2022

Email Kate  |  20-35 years of age  |  Experience level: 2-5 safaris

Reliable, flexible, trustworthy
5/5

I could not recommend this company enough. Edison went above and beyond in helping us prepare, always replying straight away and accommodating our many changes (and was so helpful in figuring out all the covid restrictions for all the countries we wanted to go to).

Titto, our guide, was lovely from the moment he picked us up. He was knowledgeable about everything we asked him, and made sure we left not only having seen the gorillas, but also understanding the culture and country more.

Trip of a life time, and you are in good hands with this group! We usually don't use tour companies as we prefer to book everything ourselves, but for a trip like this you have to rely on experts - which these guys were!

Catherine S   –  
South Africa ZA
Visited: January 2022 Reviewed: Feb 8, 2022

Email Catherine S  |  20-35 years of age  |  Experience level: over 5 safaris

Bamboo EcoTours provides exceptional service and world-class hospitality.
5/5

We did the three-day gorilla trek through Bwindi Impenetrable Forest and our experience wouldn't have been what it was without Bamboo EcoTours.

In the build up to the trip, Edison was so responsive, flexible and accommodating, providing us with many different detailed options and with useful tips for travel, including advice about visas and PCR testing. Once we were in Uganda, Godfrey drove us to our accommodation (which was 500m from one of the gates to the Forest) and made sure that we were comfortable every step of the trip. Godfrey was very knowledgeable about Uganda and its wildlife, and when it came to the gorilla trek, made sure that we were in a group that was hiking further (as we requested). Our gorilla experience was exceptional.

We were blown away by the excellent service and hospitality of Bamboo EcoTours, and couldn't recommend them more.

Sharon L Stern   –  
United States US
Visited: December 2021 Reviewed: Jan 17, 2022

Email Sharon L Stern  |  50-65 years of age  |  Experience level: over 5 safaris

All encompassing
5/5

I have always wanted to trek to see the gorillas, and Bamboo Ecotours made that dream possible. I had looked at several companies, but Edison, the owner, was the only person who responded quickly and was able to answer all of my questions. He was even more amazing when my friend and I missed the connecting flight to Entebbe and arrived a day late. Edison was able to change all of the accommodations by a day. My only regret is that I didn't realize that I could have customized the tour a bit more. I would recommend spending an extra day at Lake Bunyonyi, as we didn't have time to explore the lake. Plus, it would have been nice to have a day to relax a bit. We had upgraded to the moderate accommodations which were wonderful, many with fantastic views. We were provided way too much food though, and I noticed that they catered for vegetarians. Fred, our driver, was great and was willing to accommodate whatever we needed. The appropriate Covid testing was arranged for our trip home, which was much appreciated. As for Uganda...what a fantastic country! I had no idea that it would be so beautiful and have so much to offer. I was amazed at the number of animals and birds that we saw, and I was pleased that the insects seemed to be at a minimum. I would love to go back and see some of the museums and visit some of the birding areas. If and when I do, it will be with Bamboo Ecotours!

Jayne F   –  
United States US
Visited: December 2021 Reviewed: Jan 16, 2022

Email Jayne F  |  65+ years of age  |  Experience level: 2-5 safaris

Caring, knowledgable and always had our best interests at heart.
5/5

Exceptional Service from a Company that Cares


Gorilla trekking has always been a high priority on my bucket list. My friend and I began our research for a trip to Uganda in October. After corresponding with several companies it was obvious that Edison, the owner of Bamboo Ecotours Ltd., was the first person to go above and beyond answering every question (and there were many) that we put forth. He suggested we search for the best price for airfare and he would then suggest our itinerary. He did not disappoint ! A major hurdle at the beginning of the trip necessitated overnighting in Amsterdam as our flight from Newark was delayed by three hours to Brussels. We were delayed by one day and Edison managed to rearrange the complete trip. Just the task of moving permits for the Gorilla trek was a huge task not to mention our three other treks or hotel accommodations.

Finally arriving a day late and standing in line at lost baggage for over one and a half hours our adventure was to begin. As luck would have it the lost bag contained clothing I had sent to bring to the Batwa Village so my personal items were with me. Edison to the rescue again. When the bag finally arrived four days later he retrieved the bag from the airport and managed to deliver it to us along the route.

Everything from this point on can only be described as magical.
From the time we met our driver Fred at the airport to the night he returned us luggage and gifts in tow he stood by until we had passed through the strict Covid testing procedure. The company scheduled our test and made sure we were taken to the sight. Just one of the many gestures that made the experience stress free.


From trekking to see Rhinos, Gorillas, Chimpanzees and the most beautiful Golden Monkeys in the Mgahinga Gorilla National Park (where the Gold meets the Silver) every day was a new and exciting adventure. Safari drives, boat cruises and excursions by canoe to the Mabamba wetlands to discover the elusive Shoebill. When we weren’t accompanied by a ranger our driver Fred was an excellent spotter and pointed out so many wonderful bird species as well as wildlife. The first beautiful view of 1/1/2022 over Lake Mutanda with the mist topping Mount Muhabura, Mount Sabyinyo and Mount Gahinga will forever be
etched in my memory.

Every thing Bamboo Ecotours Ltd. promised was delivered and more so much more. Thank you so much Edison and Fred. The people of Uganda are gentle and welcoming. This was my fourth trip to Africa and I have to say do not miss a chance to visit Uganda - “The Pearl of Africa”.

Average User Rating
5.0/5
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