Reviews

Sort By: Date Most Helpful Rating 101-110 of 193 Reviews
Oda Sivertsen Stavrum   –  
Rwanda RW
Visited: March 2022 Reviewed: Mar 14, 2022

Email Oda Sivertsen Stavrum  |  20-35 years of age  |  Experience level: first safari

Professional and service oriented
5/5

The whole experience was very professional, and they made an excellent effort to make sure that we were comfortable and had a good experience at all times. Our guide was very friendly and had a lot knowledge that he shared with us. The experience was in other words very good, and I will recommend Golden Safaris when traveling to Rwanda.

Alexander   –  
Norway NO
Visited: March 2022 Reviewed: Mar 14, 2022

Email Alexander  |  20-35 years of age  |  Experience level: 2-5 safaris

Good communication and well organized tour overall. Very happy
5/5

I’m overall very happy. The guide was very knowledgeable, nice and we always felt like we were in good hands. The tour was well-planned out with a nice breakfast and lunch.
Everything was professional from start to finish and it seemed like everyone did their best to make us happy.

Ms. V   –  
Canada CA
Visited: March 2022 Reviewed: Mar 9, 2022

Email Ms. V  |  50-65 years of age  |  Experience level: 2-5 safaris

Thoughtful, professional, friendly, responsive and accommodating.
5/5

I was in Kigali for a conference and decided to take a few extra days to do a tour. I FIU d Golden Rwanda Safaris online and they had high ratings so I contacted them. It was the best decision! They were responsive, accommodating and friendly. The attention to detail and anticipation of needs was brilliant. The guide was professional and warm, from helping me with muddy shoes to finding sambaza fish fry! Overall an amazing experience made all the more wonderful by the tour operator.

Anand   –  
Rwanda RW
Visited: February 2022 Reviewed: Mar 7, 2022

Email Anand  |  35-50 years of age  |  Experience level: 2-5 safaris

There service was excellent
5/5

We took 2 jeeps from them and they really provided us a good service. We spotted 2 lions on day 1 within an hour

Bibi   –  
United States US
Visited: December 2021 Reviewed: Dec 31, 2021

Email Bibi  |  35-50 years of age  |  Experience level: over 5 safaris

Very attentive and professional - ideal for solo woman traveler
5/5

I was delighted with the organization of my trip: the communication and advice, the flexibility, and the discreet monitoring and follow-up. It was a true vacation. Frank, the owner and manager, was very implicated, and the guide, Anaclet, was knowledgeable and attentive - not to mention extremely pleasant keeping in mind the amount of time we spent together. An excellent safari company for a woman traveling alone. I would definitely use the company again.

Tim Peters   –  
United Arab Emirates AE
Visited: October 2021 Reviewed: Nov 23, 2021

Email Tim Peters  |  50-65 years of age  |  Experience level: over 5 safaris

Top class company to experience the beauty of Rwanda with well spoken & informed drivers / guides
5/5

Frank and his team serves a high quality experience end-to-end, that easily outperforms 5 star experiences around the world. His team is flexible, egaging, well educated, well informed, enthusiastic, and with access to high quality resources across Rwanda. We had top vehicles, amazing drivers / guides, and were able to discover the beauties of Rwanda as well as get to know its history & past challenges in an unforgettable manner. Frank & his team can manage large groups with kids in a professional, kind and easy way. Highly recommended and hoping to travel with Golden Rwanda again

Kuntay   –  
United Arab Emirates AE
Visited: October 2021 Reviewed: Oct 24, 2021

Email Kuntay  |  35-50 years of age  |  Experience level: 2-5 safaris

Very professional, caring & humble team led by Frank
5/5

Golden Rwanda Safaris was our chosen tour operator (amongst few) to cater for our large group mainly consisting of children aged between 6-15 plus parents during our autumn half-term break. Our trip purpose was twofold: 1-philanthropic (building the water station and planting trees across Rwanda), 2-safari at Akagera national park. Golden safaris team allotted us 6 vehicles with the exceptionally knowledgeable guide/drivers each. Frank has such an exceptional selection of his team of guides/drivers. Frank himself also joined and led the convoy. In one week we became a family all together. Golden Safaris team were with us from the pout of arrival to a point of departure and everything in between covering distances between the locations we were visiting in our busy weekly agenda. Due to the specifics of our complex trip agenda, Frank was hands on shaping it together to the benefit of all parties involved. The team was extremely reliable, kind & our angel guardians, babysitters, storytellers, etc. A note, Rwanda is the safest country to be in (9th ranked by the UN).
Rwanda is a beautiful country, which is worth visiting once in a lifetime. We will definitely go back to visit our working sites, do more good jobs and see gorillas. FYI, to visit gorillas the kids have to be 15 yo & above. Golden safaris is the ONE I will ring up to help us with it :)

Luiz Ogg   –  
United Arab Emirates AE
Visited: October 2021 Reviewed: Oct 24, 2021

Email Luiz Ogg  |  50-65 years of age  |  Experience level: 2-5 safaris

Amazing experience, well above any expectations.
5/5

I vetted five Safaris Company in Rwanda in August 2021 and there were some robust reasons for choosing Golden Rwanda. Mr.Frank who is the operator is very responsive, courteous and the ability to work together to accommodate a group of 37 people where 25 were children was outstanding in a project that comprised of two humanitarian schemes and one Safari. Not only Frank but all drivers were attentive, well informed about all aspects of Rwanda ( Wildlife, Political, Social) and above all, they are “people to people “. Recommended without hesitation.

Maria Luisa   –  
United Arab Emirates AE
Visited: October 2021 Reviewed: Oct 23, 2021

Email Maria Luisa  |  35-50 years of age  |  Experience level: 2-5 safaris

Really outstanding company with outstanding guides
5/5

Frank and his team made our journey in Rwanda memorable.
They helped us organizing our trip that included some charity work and safari.
The entire team showed great professionalism, flexibility and kindness.
We were a big group and they managed impeccably. The team was very kind and patient with the kids.
In the safari part they managed to let us see the Big 5.
I highly recommend them and definitely use them next tome I travel to Rwanda to go see the Gorillas!

Vahid Fotuhi   –  
Canada CA
Visited: October 2021 Reviewed: Oct 23, 2021

Email Vahid Fotuhi  |  35-50 years of age  |  Experience level: 2-5 safaris

Fantastic team, great safari trucks, and tailor-made tours
5/5

The owner, Frank, is very responsive and will make sure you have an amazing holiday in Rwanda.
His team is world-class and super family-friendly. We had a lot of kids in our group and they all loved Frank's tour guides, especially Iddy, Jean Paul, and Jean Marie. But honestly all of them are very kind, very very helpful and a joy to be with.

We did a vetting involving the top 5 rates tour agencies in Rwanda. Based on our pre-trip screening, Golden Rwanda, came out ranked no. 1. This was based on responsiveness, price competitiveness, and overall product appeal.

Having just returned for an 8-day trip with Golden Rwanda, I can say that Frank and his team are fully deserving of their no. 1 ranking.

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 184
  • 4 star 9
  • 3 star 0
  • 2 star 0
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