KAMar Safaris -team of enthusiast!
Wild Hello Tanzania Tours & Safaris
- Offices In:
-
Switzerland
- Size:
- 5-10 employees (Founded in 2007)
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $106 to $584 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
SI
Email Tonja | 20-35 years of age | Experience level: first safari
We regret booking with this safari company
We are two backpackers who allways trying to see good things on our trips. We ordered safari trip (Tarangire, Ngorongoro) which included a flight from Znz to Arusha.
The only bright spot was unforgetable experience seeing those beautiful animals at the parks and our safari guide Molel because of his knowledge about wildlife.
The rest of the organization was a disaster. We were directed to the wrong flight at Znz airport. If we wouldn't figure it out last minutes before departure, the plane would leave without us. The guy working for company didn't even look at our tickets, he just send us to the wrong group. When we came to Arusha, nobody was there to pick us up. We spend 1 hour browsing on the web for their contacts with the local people. The whole thing looked like their company didn't even exist. That morning was extremely stressful for us. Thanks for the kind-hearted locals who helped us find a guide who was 1 hour late and airport employee who stopped the flight for us.
When we came to the safari we said: "Okay, let's forget about this, we solved this out." But at the end of the trip again there were problems with transportation back to Znz. Also the things that were written in the plan about the trip weren't real (both days the park ride was shorter than it was written, they wanted the money from us for the dinner which was included in the plan.)
We had a deal that we will fly back to Znz in the morning. We didn't recieved info about the flight till late evening and we were asking them for informations all the time. We got the flight tickets at the airport.
They were telling us there were so many mistakes because we ordered this trip "last minute" (3 days before). We did get an apollogy from a driver.
We could write more, but we believe you allready got an impression why we don't recommend this company.
Reply from Wild Hello Tanzania Tours & Safaris
Posted on Aug 18, 2022Dear Tonja, I am very sorry, that you are not satisfied with the safari with us. However, I would like to explain a few things that I thought we already discussed in the WhatsApp chat. All the confusion started with your mistake - you go with another group to the plane to Selous (while your safari was private). For our part, we made the entire trip as planned. You were picked up from your hotel, the flight to Arusha was on time, and the guide showed up an hour later, it was obviously a mistake, but not really from our side. The safari took place as planned, you visited the parks listed in the itinerary, and the accommodation was as agreed. On the last day, we tried to change the flight time because you asked us to do it. From the airport, you were dropped off at your hotel. We were in touch all the time and during the safari, I didn't get any information that the game drive in the park was shortened, or that you didn't get dinner. If I had received such information, I could react.
A question about safari beginning on the 29th was received on July 26th. Organizing this safari requires the purchase of tickets Znz-Arush Znz from a flight operator. Unfortunately, we are not responsible for the flights. Besides, in high season it is really difficult to find a flight on a specific budget - as you mentioned, you travel rather on a budget. We managed to find tickets and accommodation for July 31st. The organization was not easy, because you had a limited budget and I tried to fit in this amount. Another difficulty was the card payment, usually, in such cases, cash payment makes it easier.
We organized a 3-day safari, transfer from Zanzibar to the airport and back, game drive in Tarangire and Ngorongoro as agreed, (Ngorongoro you had 1 hr more,) and return on the 3rd day by plane at 11.00 am to Zanzibar. At the airport, you went with the group that was flying to Selous, perhaps inadvertently, you may not have heard that it was a group to Selous. And only thanks to the intervention of our employee, the boarding to Arusha was stopped at the last minute, and you were taken to the plane. Due to this situation, our employee at Arusha, Mollel was informed that the flight would be delayed by one hour and would arrive at the airport later. That is why he arrives later.
Before the trip I always give numbers to our employees, I think there is no problem with contact. Also, by entering Hello Tanzania or KAMar safaris in google, you can easily find a lot of information about us from the last 12 years of activity. As you well know, the company exists, and as you pointed out, in your eyes it looked as if it did not exist. Unfortunately, it is difficult for me to answer someone's imagination based on emotions.
According to the plan we agreed on, the return flight was on the 3rd day at 11 am. On the 2nd day of the safari, you asked us to change your return flight from 11.00 am to 9.00 am. We informed you that we cannot change it in such a short time, but we can take you to the airport earlier, maybe there will be some cancellation, then you will be able to fly earlier. Therefore, we have not been issued a ticket, because you may have flown earlier. The flight itself was booked and paid for and the fact that the tickets were collected at the airport when the flight situation was clear had no bearing on anything. The driver was ready to pick you up from Znz airport as it was planned, and he did not get information about the changed time, because it was not known until the end which time you would arrive.
RO
Email Michele | 35-50 years of age | Experience level: first safari
Safari Selous 1 day
Unique and well organized experience. The guides available and very kind. We saw most of the animals in the park and we extended the tour more than 1 hour because the guides wanted to show us even the lions that were not found… ..but in the end they found them! I recommend Hello Tanzania! Surely when we return to Tanzania we will contact Sylwia to organize another Safari but this time of at least a week! Thanks to everyone and see you soon!
PL
Email Martyna | 20-35 years of age | Experience level: first safari
Unforgettable impressions
Very good organization, committed driver-guide who took care of us throughout the trip. We recommend!
PL
Email Wiesia | 50-65 years of age | Experience level: 2-5 safaris
Safari
Super safari. Each trip was different. Ngorongoro the best for the eyes, all kinds of animals, you could feel like in the tropils and in the savannah. Lunch in beautiful places, I cannot describe all the things we have seen, let everyone try to see it with their own eyes!
(automatic translation from Polish)
DK
Email Andreas | 35-50 years of age | Experience level: over 5 safaris
Amazing safari
1day safari to Selous from Zanzibar. We are very happy that we decided to go on safari with Hello Tanzania. From the first contact with Sylwia, you can see that everything is professionally prepared. And the safari itself convinced us that the Hello passion. The flight of a small light aircraft over the park - unforgettable. We were greeted with breakfast with coffee, there was lunch, drinking water all the time and various drinks. We saw lots of cake safari animals in a small group. I recommend it with all my heart.
PL
Email Ewa | 35-50 years of age | Experience level: first safari
She was very professional.
It was amazing experience. Everything was perfect, organisation was on high level. I recommend this Tour for everyone, you would love it. Greetings to the tour operator.
Tourists from Bielsko, Poland.
MA
Email Meryeme | 20-35 years of age | Experience level: first safari
Perfect
The service was perfect, the staff were really helpful and kind, we were lucky to see the big 5
Email Julia | 20-35 years of age | Experience level: first safari
Relentless and professional in ensuring we had a magical time
The safari organised by Hello Tanzania and Sylwia was the best holiday my husband and I have ever been on. After the unforeseen delays to our wedding and honeymoon, caused by the Covid-19 pandemic, we were finally able to visit Tanzania in April 2022. It was a truly wonderful experience and Sylwia made sure it was filled with so many wonderful adventures! The itinerary for the 6-day trip was expertly organised – with a mixture of National Park drives and cultural elements. We would be pushed to identify a single element which we enjoyed most: it was fabulous to visit a small Masai village, meet a licenced witch doctor and learn about natural remedies for snake venom during a morning bush walk – but equally seeing elephants and lions within 12 feet of our jeep is a truly breath-taking and unique experience. We were particularly impressed by the network of local experts Hello Tanzania works with. It was great to be able to support a number of individuals in the local communities – who were all experts in their local area. Big shout out has to go to Iddi for all his support with transport throughout the trip, to Abdullah – who took us around Nyerere national park and whose knowledge of the animals and local customs was really phenomenal and to Tony, who was our expert guide in the Uluguru mountains. Sylwia was always extremely helpful, promptly responding to any queries we had before and during the trip and taking great care to make sure our honeymoon was as unforgettable as it was. We would unreservedly recommend Sylwia and Hello Tanzania and we can’t wait to go back and visit again!
CZ
Email Katerina | 35-50 years of age | Experience level: over 5 safaris
Amazing experience!
To choose this tour operator we were convinced by the price and all the information we received. We do not regret it, and we really recommend Hello Tanzania. Everything went as planned, we were taken from the hotel to the airport, flight by a small plane, what is extra fun on the safari. At the beginning of the Safari we got coffee and snack for breakfast, then lunch. During the whole Safari water and soda drinks and juices were available all the time. We saw a lot of animals. Our guide very funny and with a big knowledge about Park and animals behaviour. The whole stay a photographer was with us, after two days we got a link with access to photos taken during Safari.
PL
Email Beata | 35-50 years of age | Experience level: 2-5 safaris
Great organizer
Very nice safari program. We were in Tarangire and Ngorongoro park for 3 days Good organization, extra guide, good price
I recommend
