Reviews

Average User Rating
4.9/5

Rating Breakdown
  • 5 star 33
  • 4 star 3
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 36 Reviews
Anna   –  
Germany DE
Visited: October 2023 Reviewed: Nov 14, 2023

Email Anna

Very friendly and responsive
5/5

I did the Gorilla Trekking tour with the company. The tour was very well organised and the guide Damascen was very friendly and helpful. I would book with this company again.

Dean Young   –  
New Zealand NZ
Visited: August 2023 Reviewed: Aug 20, 2023

Email Dean Young  |  35-50 years of age  |  Experience level: 2-5 safaris

Trustworthy and reliable tour company.
5/5

We had been eagerly looking forward to our 14-day Rwanda Safari, a journey promised to be full of incredible wildlife encounters, stunning landscapes, and unforgettable experiences. Unfortunately, our trip couldn’t happen due to a medical event that left one of our party unable to travel. However, I must commend the Rwanda Eco Safari and Fred Odyek for their professionalism and trustworthiness throughout this difficult situation.
From the beginning, Rwanda Eco Safari had been attentive and responsive in helping us plan the perfect safari. They provided a detailed itinerary that showcased Rwanda's incredible biodiversity, including visits to national parks, wildlife reserves, and cultural sites.
Regrettably, prior to the trip, a member of our party experienced a major medical event that prevented us from undertaking the safari as planned. We were devastated to miss out on this trip of lifetime that we had been eagerly anticipating. In this challenging moment, Rwanda Eco Safari truly stepped up, Fred Odyek’s swift response and support were truly commendable, and we felt reassured despite the unfortunate circumstances.
One of the most impressive aspects of the Rwanda Eco Safari service was their commitment to transparency and fairness. They understood the situation and promptly initiated discussions about possible refunds for deposit that we had already paid. Fred Odyek’s straightforward communication and willingness to address our concerns demonstrated Rwanda Eco Safari’s integrity and reliability.
In conclusion, whilst our trip to Rwanda didn't unfold, Rwanda Eco Safari exceptional service and commitment to customer satisfaction truly stood out. We remain hopeful that we will have the opportunity to make it to Rwanda in the future to experience the incredible wildlife and landscapes that we missed out on this time. If you're considering a safari in Rwanda with a trustworthy and reliable tour company, I would wholeheartedly recommend reaching out to Rwanda Eco Safari.

Marian   –  
Spain ES
Visited: May 2023 Reviewed: May 22, 2023

Email Marian  |  20-35 years of age  |  Experience level: first safari

Amazing!
4/5

We done 2-days safari Akagera Park. Doubtless, our guide was the best part of our trip, is name was Vincent. He was reaally kind with us, is a very great driver and he as a exceptional view to spot animals!
The Lodge was amazing and everything was included except drinks! Definitwly, we would repet with them!!

Casey   –  
South Africa ZA
Visited: October 2022 Reviewed: Oct 12, 2022

Email Casey  |  35-50 years of age  |  Experience level: over 5 safaris

Exceptional from beginning to end.
5/5

Exceptional service from beginning to end. Fred and his team are absolute professionals. Will certainly be using their services again.

Maciej   –  
Poland PL
Visited: June 2022 Reviewed: Jul 23, 2022

Email Maciej  |  20-35 years of age  |  Experience level: 2-5 safaris

Excellent choice as a tour consultant for East African safaris!
5/5

Highly recommend Fred and the rest of Rwanda Eco team! We went on a two-week safari in Uganda and Tanzania. Our tour guides were really helpful and knowledgeable: we had some interesting conversations about topics ranging from political and economic situation to environmental protection and the effectiveness of conservational efforts in Uganda. On the office/operational side side of things, Fred turned out to be a splendid tour consultant: his recommendations about lodges couldn’t have been more right (definitely follow his advice if he recommends Nkuringo Lodge in Bwindi!). More importantly still, he has been available instantly every time we needed his support (includings a few times late at night), advising us and efficiently resolving the challenges that turned up on the way.

Lianne   –  
United States US
Visited: June 2022 Reviewed: Jun 29, 2022

Email Lianne  |  20-35 years of age  |  Experience level: first safari

Excellent Guide to all things Rwanda
5/5

I had an absolutely amazing experience in Rwandan with Rwanda Eco. The arrangement for transportation and accommodation was very smooth and they even took me to get a rapid COVID test before going to Akagera. It was wonderful to have everything taken care of and my drivers were very knowledgeable, accommodating and friendly! I do love to have independence when traveling but it was very nice to have Rwanda Eco Company take care of everything for my two trips. By the way, the gorilla trek is an absolute must-do once in a lifetime experience! You won’t regret it! I am definitely coming back to do another safari in Akagera with them.

Anna A.   –  
Ethiopia ET
Visited: May 2022 Reviewed: May 29, 2022

Email Anna A.  |  20-35 years of age  |  Experience level: first safari

reliable, flexible, friendly, helpful - Can only recommend this operator.
5/5

It was a unique and unforgettable experience to meet the Mountain Gorrilaz and to experience them in the wild. I will always remember this. The team is really great and flexible, like a second family. Besides the trip to the Gorillaz, I experienced the wonderful landscape of Rwanda and thanks to my great driver I also learned a lot about Rwanda and its history. A really unforgettable beautiful experience. I will be back

Maty   –  
France FR
Visited: April 2022 Reviewed: Apr 13, 2022

Email Maty  |  65+ years of age  |  Experience level: 2-5 safaris

very professional et reliable
5/5

Freddy communicate in an excellent manner, focus to our expectations, very patient, empathic , available and so kind.

DESMOULIN   –  
Réunion RE
Visited: March 2022 Reviewed: Apr 12, 2022

Email DESMOULIN  |  65+ years of age  |  Experience level: 2-5 safaris

Professionnal and excellent
5/5

Super and top for facilites
Very good value for Money

Nisha   –  
United States US
Visited: April 2022 Reviewed: Apr 2, 2022

Email Nisha

A well organized trip that made for an amazing encounter with Gorillas
5/5

Rwanda Eco company was very responsive and the 1 day gorilla trekking was good value for money. They made everything really easy and were really helpful in ensuring we had a great day of trekking . Would definitely use them again.

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 33
  • 4 star 3
  • 3 star 0
  • 2 star 0
  • 1 star 0
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