Reviews

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Darragh   –  
Egypt EG
Visited: August 2017 Reviewed: Sep 11, 2017

Email Darragh  |  35-50 years of age  |  Experience level: first safari

The review below is the personal opinion of Darragh and not that of SafariBookings.
Bad experience with Bencia Africa Adventure and Safaris.
1/5


My wife and I booked a 5 day safari and paid $1700 before tips. They lied about the cost of the park entrance fees which we discovered later. The accomodation was substandard and not what we were promised. The car broke down on our last day and we were delayed for several hours. As a result we had to stay an extra night in an awful hotel provided by the travel agent. On our return to Nairobi Bencia demanded an extra $150 per person. They didn't apologise for the delay or the disruption to our schedule. They refused to bring us to the airport on our return. Despite our insistence they forced us to return to outside their office building. We had requested to be dropped at the airport or at other points along the way even though we were late for our flight. We refused to enter the building as they were demanding extra money from us. Within two minutes eight of their staff blocked the entrance to a nearby restaurant as we had sought refuge there. They aggressively harrassed and intimidated us and were trying to extort money from us. One of their employees picked up a rock and an altercation ensued between him and a customer of the restaurant. We are very grateful to the customers and staff of Sizzler restaurant on the same street. They protected us and helped us to get into our taxi unharmed. We needed to be protected on the way to the car as they were continuing to follow us, as indeed did the employee holding a rock. I would strongly advise anybody not to use this company.



We would greatly appreciate your help in resolving this matter.

Regards,

catherine   –  
Kenya KE
Visited: May 2017 Reviewed: Jun 9, 2017

Email catherine  |  Experience level: over 5 safaris

3 days budget safari to masai mara national reserve
5/5

A nice 3 days safari to Masai Mara with Tony our driver in a 7 seater tour van. Saw the big 5 including reticulated giraffes and the good climatic conditions: good temperatures, no rains.
The nights were well spend in Enchoro Wildlife Camp in a single room with flash toilets and hot showers.
The 3 0f us enjoyed much and we felt like it was a family safari. Our cook John was fantastic in preparing the meals. He was friendly, awesome and sociable. The prices offered by Alfred, tour operator, were fair and I recommend him for that.
It was a nice exploration safari with Bencia Africa Adventure and Safari.

Joakim Ekedorff   –  
Sweden SE
Visited: December 2016 Reviewed: Jan 16, 2017

Email Joakim Ekedorff  |  20-35 years of age  |  Experience level: first safari

Unforgettable safari in Masai Mara!
5/5

Due to trouble with our first tour operator (another company), I took contact with Alfred at Bencia just 3 days before our arrival in peak season. We were desperate to find a tour company that were able to help us with such short notice, and they really did everything to assist us!
All of their own Landcruisers was already booked, so they used their connections and found another car and driver/guide from a third party company, which worked great. Our driver/guide was Bernard, an very experienced guide who took very good care of us.

We spent 2 nights in Mara Leisure Camp, which was excellent! Clean and roomy tents, with a terrace viewing over a small lake and the park.

Once back in Nairobi, Ben from their office joined us to the airport to make sure everything worked out for us. This is a really nice and helpful team!

marggie   –  
Kenya KE
Visited: July 2016 Reviewed: Oct 29, 2016

Email marggie  |  20-35 years of age  |  Experience level: first safari

memorable safari
5/5

I booked four days safari with Bencia Africa adventure together with my other four friends to Masai Mara...we got a welcoming reception from the staff and we managed to see the big five through the tour guide who really made the trip so interesting...I therefore recommend Bencia as the most reliable company you can't retreat about their service...kindly contact Alfred !!!!

Britney Jing Xie   –  
China CN
Visited: November 2015 Reviewed: Dec 4, 2015

Email Britney Jing Xie  |  20-35 years of age  |  Experience level: first safari

Marvelous Honeymoon
5/5

I heard about Bencia Africa Adventure & Safaris in other's notes and it is a great experience with it.We have visited Masai mara,Amboseli,Lake Naivasha ,Lake Baringo,Hell's gate park and Lake Bogoria.Our driver Mureithi is very experienced and knowledgeable.His has a good sight and can always see animals far away.He is excellent in driving.The bad road in Masai mara is a piece of cake for him.Our cook George is very good.We have delicious food everyday and always fresh.He stopped at supermarket or roadside to buy fresh food every day.The accommodations are good.We have different kind of houses in different parks,sometimes round house,sometimes straw shed,both interesting.The operator Alfred is kind and helpful, too. I like this journey.

D. Tardivo   –  
France FR
Visited: October 2015 Reviewed: Oct 30, 2015

Email D. Tardivo  |  50-65 years of age  |  Experience level: first safari

great safari in Masai Mara and Lake Nakuru
4/5

My daughter and I booked our tour through Viator and were happy to be taken care of by Bencia Africa Adventures and safaris. Our safari in Masai Mara was great and we saw so many wild animals. Lake Nakuru Park seemed small compared to Masai Mara but the lake itself with the flamingos and other birds is worth seeing and we had the chance to see a black rhino. Our driver Morris had very sharp eyes and was able to spot the animals easily. George did nice meals for us (great soups!!). The accommodation was basic, which is OK for young people, but at my age I would have enjoyed more comfort. I would definitely recommend this agency especially if you don't have a big budget.

virginiah   –  
Kenya KE
Visited: July 2015 Reviewed: Sep 9, 2015

Email virginiah  |  20-35 years of age  |  Experience level: first safari

Amboseli,i thankyou very much for a truelly wonderful trip to Amboseli.
5/5

I wanted you to know that i had a great time on the trip to Amboseli,your itinerary allowed me to see everything i wanted to.I enjoyed watching the big five,seeing mt.Kilimanjaro and the lake itself,i recommend your company as i was very pleased with the trip.The services offered were very fantastic and all my expectations were fulfilled.

Arwa Stephen   –  
Kenya KE
Visited: July 2015 Reviewed: Aug 5, 2015

Email Arwa Stephen  |  20-35 years of age  |  Experience level: over 5 safaris

More Experienced Tour Company
5/5

I was in a trip for 4 days 3 nights in Masai Mara and L. Nakuru with Bencia Africa Adeventure and i realy enjoyed. I realized that i went with the more experienced company in Kenya.

Ruth   –  
Belgium BE
Visited: August 2008 Reviewed: Jul 22, 2015

Email Ruth  |  20-35 years of age  |  Experience level: first safari

Perfectly organized. Very reliable.
5/5

Our family booked a safari with Bencia Africa Adventure & Safaris. Alfred was the perfect guide, cook and driver. And all this for a very reasonable and honest price. We can recommend him strongly. Communication went smoothly. He will give you an amazing and safe safari! Thanks Alfred!

Bob   –  
Russia RU
Visited: March 2013 Reviewed: Jun 30, 2015

35-50 years of age  |  Experience level: 2-5 safaris

Super
5/5

I would say Bencia Africa Adventure & Safaris is the best tour operator in Kenya. They made our Safari successful with their best professional and friendly approach. They placed our comfort before profit and provided services that must have severely limited their profit. Their driver, the vehicle, the hotels and resorts that they provided in the package was worth more than what I paid. Driver Piter is finest drivers on Kenyan roads and in game parks. His knowledge and understanding of wildlife and nature around helps one enjoy the safari and see all that is there on offer. His patience and friendliness is non-comparable. I highly recommend Bencia Africa Adventure & Safaris to anyone going to Kenya for a short or long tour. I am sure Alfred will offer you what ever you want and not expensive price.

Average User Rating
4.8/5
Rating Breakdown
  • 5 star 106
  • 4 star 7
  • 3 star 0
  • 2 star 2
  • 1 star 6
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