Reviews

Sort By: Date Most Helpful Rating 71-80 of 148 Reviews
Marcelle   –  
Australia AU
Visited: August 2015 Reviewed: Sep 29, 2015

Email Marcelle  |  35-50 years of age  |  Experience level: 2-5 safaris

Great family hotel
4/5

We stayed at Zabezi Sun for 3 nights in September with our 2 children (ages 8 & 10). The accommodation and food selection was great. We ha good help organising a sunset cruise and the boys loved swimming in the pool. We found it a little tiring getting through passport control to visit activities in Victoria Falls. If we came again we would make sure we only had one day in Zimbabwe not over 2 days like we did this time.

Lee   –  
United Kingdom UK
Visited: September 2015 Reviewed: Sep 23, 2015

Email Lee  |  35-50 years of age  |  Experience level: 2-5 safaris

Punctual, well organised and welcoming
4/5

An efficient and well organised local firm that responded to email and booking queries efficiently and clearly. Booked hotel in Victoria Falls plus activities; guided tour of falls, Zambezi sunset cruise, Livingstone Island lunch and Devil's Pool tour. Newton was a great guide around the falls and all transfers and bookings were executed smoothly and efficiently. I would recommend the firm to others seeking a local firm to organise activities in advance of a holiday.

Gillian Kerr   –  
United States US
Visited: August 2015 Reviewed: Sep 20, 2015

Email Gillian Kerr

Excellent communication. Dependable. Trustworthy.
5/5

My daughter and I traveled to Zimbabwe to see Victoria Falls. Our trip was short, 1 night . We used Falcon to book our hotel room and our transfers to and from the airport.
Our room at the Victoria Falls Hotel was beautiful and exactly what we had asked Falcon for.
The driver was waiting for at the airport on arrival and again at the hotel exactly when they said they would be there.
Communication with John at Falcon before our trip was excellent and made us feel very confident about everything we had asked for.
I would definitely use Falcon Safaris again if I returned to Zimbabwe.

bellorini nicolas   –  
France FR
Visited: July 2015 Reviewed: Sep 14, 2015

Email bellorini nicolas  |  20-35 years of age  |  Experience level: first safari

perfect.
5/5

nice people. good activities and perfect room. i would like come again with this operator.

Roger Williams   –  
Australia AU
Visited: August 2015 Reviewed: Sep 1, 2015

Email Roger Williams  |  50-65 years of age  |  Experience level: first safari

Zambezi Sunset River Cruise
5/5

I booked my cruise a few months in advance just to be sure. As advised I was picked up by bus from my hotel at the advised time and taken to the ferry. The boat was not crowded and offered great viewing from all sides. Nice snack food and cocktails were served. I never imagined I would be cruising up the Zambezi River just above the Victoria Falls drinking a cool Gin & Tonic. The highlight was seeing a huge Lone Bull Elephant on one of the large islands. The crew was great - but special mention must be made of a young local man in traditional dress - his name was Innocent - he gave a wonderful commentary during the cruise.
Thankyou Innocent.

Fudzai   –  
Zimbabwe ZW
Visited: August 2015 Reviewed: Aug 27, 2015

Email Fudzai  |  35-50 years of age

Our driver was on time on both occasions, on arrival, and departure. No complaints at all.
5/5

Not a lot to say really as we only used Falcon Safaris for our airport transfers. We cannot fault the service. When we got to the airport, our driver was waiting for us, and on our departure day he got to us very early, perhaps a little too early actually.

Elena   –  
Russia RU
Visited: August 2015 Reviewed: Aug 27, 2015

Email Elena  |  50-65 years of age  |  Experience level: 2-5 safaris

Excellent professional service
5/5

I am very satisfied with every aspect of service provided to our family by Falcon Safaris. Communication was quick and easy (with John), transfer services were on time and courtious, accomodation suggested and booked by Falcon Safaries (Chobe Bush Lodge) has been great. Thank you for an outstanding service! i would be happy to work with Falcon Safaris again and can highly recommend it to other travelers.

Shawn   –  
United States US
Visited: August 2015 Reviewed: Aug 26, 2015

Email Shawn  |  35-50 years of age  |  Experience level: 2-5 safaris

Highly recommend Falcon Safaris!
5/5

Since our trip to Zimbabwe would be my family's first experience in Africa, I really wanted everything to go wonderfully for them. Lucky for us, I chose Falcon Safaris to be our guides while we were there.

I spent almost a year sending emails back and forth to Patrick, who was incredibly patient, kind and accomodating with all our requests. By the end of my planning stage, I actually felt terrible for all the requests, changes and ideas I brought to him throughout the year, but he was always professional and willing to address all of my concerns. I couldn't have asked for a better planning phase.

When we arrived in Victoria Falls, Patrick and Brian met us at the airport, and from that time forth (13 more days!), we explored Victoria Falls (amazing!), Hwange National Park (incredible!), Matopos National Park (breathtaking!) and Antelope Park (wonderful!). Brian was with us every step of the way, and accomodated all of our requests with a smile and a kind heart. Not once was he late in picking us up, and not once did we feel nervous about our trip. He (and Patrick) executed everything PERFECTLY. By the end of our stay in Zimbabwe, we felt like Brian was a part of our family. He is truly an exceptional person!

I highly recommend Falcon Safaris to anyone hoping to explore Zimbabwe. Their knowledge, willingness to accommodate, and their kindness impressed us deeply. We will absolutely use them again when we return to beautiful Zim!

Torrey   –  
United States US
Visited: June 2015 Reviewed: Aug 21, 2015

Email Torrey

Took care of everything!
5/5

Gertrude from Falcon Safaris was always very prompt in responding to all my dad’s emails. Since we were doing this trip on our own (without a travel agent), he had lots of questions. Gertrude always took the time to explain everything thoroughly and make great suggestions, all with a fair price. She did everything with a great attitude.

We used Falcon Safaris for our transfer from the airport to our hotel. Even though clearing customs took quite a while, they were waiting for us as we exited customs. We also wanted to get some Zimbabwe money for my brother’s foreign currency collection. We gave the shuttle representative some U.S. money, and she promptly returned to our hotel with billions of Zimbabwe dollars for his collection.
Our first tour was a Victoria Falls Bridge tour through an outside vendor. Falcon picked us up promptly at the hotel, and got us to our tour. Afterwards, they dropped us off at Victoria Falls to continue our touring.

Then we met Brian from Falcon Safaris, who personally gave us a guided walking tour of the falls. The falls were spectacular! We saw lots of rainbows from all the mist. We were pretty soaked at the conclusion of our falls walk, so Brian took us back to our hotel so we could change into some dry clothes.

We were then off to a Zambezi Sunset River Cruise on Falcon’s boat. Since it was winter, we were the only ones on the tour that day. Brian also escorted us on the cruise. The cruise was great! We saw several animals and a gorgeous sunset.

After the Sunset River Cruise, we were off to dinner at Boma. Brian drove us there, got us settled in, and asked us what time we wanted to leave. He also gave us a contact number in case we wanted to leave early. At our designated departure time, Brian was right there to pick us up and return us to our hotel. It was a great day arranged with Falcon Safaris and a great day with Brian!

The following day, we needed an early morning transfer to Kasane airport in Botswana. Brian was there to pick us up in the morning and transfer us to the border. At the border, he walked us through immigration and handed us off to Falcon’s Botswana representative. We transferred our luggage from the vehicles and were off to the airport to meet our next adventure guide. The drive from the border to the airport went smoothly and without any instances. We even stopped to view animals a few times along the way.

If you are ever spending time in the Victoria Falls area, I strongly suggest you use Falcon Safaris for all your adventure needs. We booked our hotel on our own, but next time we would just let Falcon handle it all.

Monique   –  
United States US
Visited: July 2015 Reviewed: Aug 20, 2015

Email Monique  |  20-35 years of age  |  Experience level: 2-5 safaris

Exquisite experience
5/5

Falcon Safaris provided an absolutely exquisite experience from communication to service throughout the safari itself. The Mapula lodge was beautifully designed and set up for an intimate safari adventure. The lodge manager, kitchen staff, and guides were all incredibly kind, helpful, and knowledgeable. From the rooms to the views to the food to the game drives and boat trips, everything was top notch.

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 103
  • 4 star 26
  • 3 star 7
  • 2 star 4
  • 1 star 8
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