- Excellent communication and response time to queries
- Friendly and helpful team throughout the experience from pick up to drop off
- Professional experience during the Game Drive
- Amazing experience overall in every aspect and highly recommended to see at least 4 out of the big 5

Reliable and professional tour operator. The trip was organized very well and Wilson was always present, available to every request and punctual. I spent an unforgettable 5-day vacation with my children, sharing all the emotions we encountered during the tour in Uganda. Gorilla, chimpanzee and lions on trees. Thanks for everything!

Good and quick communication from Fred. Accommodations exceeded my expectations. Driver / guide Eddy was really good too.

Quality tour at a reasonable price.

I didn't book my gorilla permit early enough. Other travel agencies just offered me other dates, while African Jungle Safaris went above and beyond to get me the permit for the specific date I wanted.
Communication was great as they always responded to my inquiries with as much details as needed, the same day they received my emails. The service was beyond expectations: the driver couldn't be mor ... Read moree accommodating, helpful, patient and friendly. One of those who answered your questions and had a friendly chat when the guest felt like it, and who could leave you to your thoughts when you needed silence: just perfect, especially for a female solo-traveler.
The lodge was amazing, great service, sparkling clean, very good food, accommodation in a beautiful and quiet setting.
The tracking went very good and I was lucky to see al the gorilla family members together, after 90 minutes hike. They were kind enough to drop me off at a more convenient place than the one agreed upon before arrival, which saved me a lot of hassles with public transport.
The agent I booked through, Fred, has always been extremely helpful and I would definitely recommend him and the company, if you want your experience to be hassle free while you are still in control of all details.

Myself and my partner booked a 10 day trip with East African Jungle Safaris and it was AMAZING. We really appreciate all the help the boys gave as we crammed a huge amount in 10 days between Rwanda and Uganda including gorilla trekking, 2 chimp treks, golden monkey trekking, Queen Elizabeth National Park and the Diane Fossey walk. We also managed to visit Lake Kivu and Lake Bunyonyi. The accommoda ... Read moretion was amazing - so many beautiful and private eco lodges with incredible views. I must mention the drive to Lake Bunyonyi - it was breathtaking. Food was also great. Our guide Apollo listened to everything we said and ensured we didn’t miss a thing. Thank you so much Apollo! You made our trip!!

From the airport pick up to the seven day tour throughout south western Uganda, the tour meet and at times exceeded our expectations.

Fred was able to organize a tour last minute without a problem. Fast communication was key and all the asks to customize the tour were promptly fulfilled. Guide/Driver was kind, knowledgeable and friendly. He was able to help me get some gear needed for the tour, like boots, socks and gloves. All in all, a great pleasure doing business with.

It was all excellent - very reliable from begging to end.

Quote document was clear and reflected what we did. My driver, Samuel, was friendly, and knowledgeable. The traffic was particularly bad when we travelled in and out of Kampala, so the 3-4 hour drive quoted is optimistic (ended up closer to 6-7 hours each way).

Have always thought using a guide service was for old people, people who were lazy or unadventurous.
First time using and what a great experience, you get to see/do everything you want to, built in interpreter, photographer and negotiator on trinket purchases, they know all the best restaurants and lodges, provide a stress free enjoyable time and if you hire a locally based service you are supp ... Read moreorting the local economy.
So, thank you Farouk, Frederick and www.eastafricanjunglesafaris.com