Terms & conditions of Denhum Holidays

Following terms and conditions apply.

Deposit
We require a 30% deposit on receiving an email confirming your reservations has been done and your acceptance that that’s what you have asked for and the balance payable 35 days prior to safari or accommodation date. If it’s a last minute booking, our reservations officer you are dealing with will advice you on the best mode of payment.

Cancellation Policy
Just in case any cancellation is done, we only charge what hotels charge us and the rest returned to clients less bank transfer; charges as indicated below:

If cancellation is done:
• Between 0-7 days before safari date - 100% is charged.
• Between 8 - 35 days before safari - 25% or 50% is charged
• Between 36 - 60 days - 10% is charged.
• 60 days and over - full payment returned less bank charges for the transfer.

3. Method of Payment
Payments are to be made directly into our bank account through a bank transfer. All payment must be made in full and free of any bank charges into our bank as advised by our accounts Department. We also accept payment through paypal with additional 2.5% transaction fee for paypal