Who wouldn't love to travel in one of the world's most amazing wildlife reserves with a competent, knowledgeable driver? Masilo charmed, delighted and enlightened us. He knows the beasts and the birds and can spot them even when hidden in the branches of a tree. His favorite animal is the leopard and he spotted two of them, quite close to the road so we were able to get terrific pictures. By the w ... Read moreay, don't hesitate to hand him the camera. He has a good eye and a steady hand. His pictures were better than mine. I was probably too excited to hold the camera still.
We stayed in Skukuza which is a big and beautifully kept rest camp. Masilo was always waiting for us at 6:30 a.m., even when we got there early. If you are going to be staying in Skukuza, request Masilo as your driver. Then tell him he is being fondly remembered by his friends from Washington state.
The communication has always been easy and care, the services provided always punctual. We had no problem. Everything was perfect!
I had a great time with Kruger Park Travel (Outlook), everything were well organized from the transfer from the airport to the Lodge then to Kruger Park, professional game rangers, the accommodation had the comfort standard and was clean, food was ok, further more we had a free panorama tour, I would recommend to travel with Kruger Park Travel.
I would like to express my gratitude to Kruger Park Travel operator for high caliber of services provided during my trip at Kruger National Park. From the first point of contact till the end, Kylie was really helpful and supportive regarding any question or special request I asked for. The safari experience exceeded any expectation I had before getting there, as in only 3 days we managed to spot p ... Read morelenty of animals (all big 5) that I have read on books since I was a child. My guide Steven was outstanding and I would suggest to anyone visiting Kruger Park to go with him. His knowledge for wildlife is beyond imagination and apart from that he is kind and nice person to spend your time with pleasure! Sabie River Bush Lodge is such a nice location to relax after your safari and all personnel is more than welcome to serve and provide excellent guest experience! I suggest Kruger Park Travel to anyone who is willing to live the Kruger Park safari experience without second thought!!!
Recently my family and I had the pleasure of experiencing a most excellent African adventure which included safari experiences in Chobe National Park, Botswana, Kruger National Park in South Africa and Victoria Falls, Zimbabwe. We also spent time in Cape Town and Johannesburg, South Africa. My wife and I traveled with our ten year-old son and we had a fabulous time and will relish the memories w ... Read moree made for a lifetime. All of the accommodations, flight itineraries, meals, activities, etc. were extremely well planned, and I would like to extend my thanks and gratitude to Michael and Kylie of Kruger Park Travel for their professional efforts on our behalf.
Booking with this company was so easy. They were very responsive through email and answered all the many questions I had. The service was great from transfer to the lodge to the safari itself and everything in between. We had one little hiccup, as we requested a private tour but were placed with other travelers on day 3 of our safari. The guides quickly solved the problem and consolidated other gr ... Read moreoups so we could have the private safari. Our included night at the Outlook Lodge was so much fun. We were there on Christmas night and enjoyed a delightful dinner with fellow travelers. Francois made our night there super enjoyable. I would highly recommend this company to anyone traveling to Kruger.
Having read the other reviews I must say apparently Kruger Park Travel just had a few bad days when organizing my trips. I am happy nobody had to go thru the horrors I had experienced!
In short, written confirmation of trip details were not held and I had to pay extra to meet my expectations of private safaris, once I faced the situation. When I complained about this, the first reaction was immed ... Read moreiately to threaten me with the company lawyer! I presented all email communications to them, but nobody bothered to give me any fair explanation of how this could have happened.
Good afternoon Laszlo,
Thank you for submitting a review. All reviews good or bad help us to improve on our service to future clients. You are indeed correct that your trip was unfortunately one of those trips that if something could go wrong it certainly did. I believe there was a miss understanding between you and our offices in regards to your exact requirements.
We did however try our best t... Read moreo resolve the issue whilst you were on safari and to my knowledge your wife eventually received what she was expecting.
I am extremely sorry for any inconvenience caused by the misunderstanding but assure you it is and always will be our intention to provide clients with a full travel service that allows them to relax and enjoy their holiday with the peace of mind knowing that all their arrangements are in order.
In regards to your allegation of threatening you with our Companies Lawyer. I only indicated to you that I will defend our Companies good name and integrity even if a lawyer is required. It was not my intention to threaten you and I apologize if that is how it was perceived by you.
Again please accept my sincerest apologies as it was never our intention not to provide you the service you desired and paid for.
We chose Kruger Park travel after reading a suggested itinerary on their website. We're very glad we did as Mike and Kylie were extremely helpful and efficient regarding personalising our trip and answering any questions that arose.
We did have a problem with our hotel booking but Mike was able to resolve the problem and suggested alternative accommodation at Kruger Park Lodge which was excellent ... Read more and probably better than the original.
The whole experience was fantastic and the game drives exceeded expectations, as we were lucky enough to see the big five.
I would recommend using this company for their personal service and knowledge.
Many thanks Kylie and Mike
From the moment we booked and until we headed home the team at Kruger Park Travel made life so easy and delivered on all their promises.
Having stepped off the plane from Cape Town we were looked after all the way, tour of Soweto was amazing, trip to Zimbabwe and Botswana eye openers, and many times mouth openers, with the Kruger the icing on the cake.
All accommodation was excellent, tours were ... Read more fun from start to finish, I thought the itinerary of the 9 day tour is well put together and certainly allows you to enjoy your time and not worry about what to do next.
I found the whole experience worth every dollar we paid, In fact I was surprised at what we got for the money, action packed excitement!!
I would certainly recommend booking with the team and enjoy a stress free exciting holiday
When you start to look for a tour operator on line you are always taking a bit of a risk so often rely on reviews and the interaction with the company/staff. I was looking for a few days at Kruger after a business trip and the people at Kruger Park Travel couldn't have been more helpful. Mike Swart was happy to answer as many questions as I asked him and Kylie Haslam was very efficient with th ... Read moree paperwork and also responding very quickly to my emails - even a few hours before I was due to land in J'burg. I stayed at the Outlook Lodge where the host Francois was welcoming and entertaining. Everything ran smoothly - picked up, dropped off, things explained, trips provided, all as they said. I was travelling solo and was with a mixed group of couples and solos and we all met up at meals and took the trips together or mixed with other groups so you were always included. I would happily book again with Kruger Park Travel.