We had a great time on our Gorila experience, you can not get wrong with this company, make sure you request a Joseph Chiwa as your guide and you will have a terrific time!
We were 4 adults for our trip in uganda. Our guide was Hannington. I really recomand this guide and the compagny crystal safaris. We had a nice stay in the gorilla safari lodge. The hike with the Gorillas was unique. We will keep very good memories if this trip.
Hannington was very polite, calm and I felt like he wanted us to have the best trip possible.
Our guide, William, was very knowledgeable and shared a lot of information about the people and culture in addition to the wildlife. We did the 5 day gorilla habituation and chimp trekking. The drives between the parks were very long (the first one, advertised as 9 hours, took us 12), but having a fantastic guide made them enjoyable. We were able to pass through many towns and villages and get a f ... Read moreeel for life in Uganda. My mom needed to make frequent stops, and William accommodated us and was very kind and helpful to my mom (he called her "Mama" the whole time). One tip: I brought a mini bluetooth speaker which we used during the drives as the vehicles have no radios.
My wife and I just returned from a 12 day tour in Uganda with Crystal Safaris. The mid range lodges exceeded our expectations. Our guide was very good, although his english needed some work. The vehicle we had was a few years old, and experienced a major mechanical issue (not surprising given the state of the roads!!). However, a replacement vehicle was delivered later that evening, so the bre ... Read moreakdown had very little impact on our trip.
We booked the Chimp Habituation experience, thinking we would spend more time with the chimps -- this was not the case, and we had to alter our itinerary as we booked a chimp tracking the following day which was much better for people having never seen Chimps!!
We stayed at 2 Crystal Safari lodges, and Crater Safari Lodge was beautiful, Gorilla Safari lodge was nice!
I wanted to thank you for the most amazing experience on our Gorilla trekking expedition in Uganda. Here are some observations
1. The overall experience was very smooth from booking, to pickup and dropoff. I really appreciated all the help their team provided.
2. The car and guide (Edward) were of the highest quality and made it a memorable trip. Edward is knowledgeable, friendly and was consi ... Read morederate throughout the trip. A truly great experience.
3. The hotels, lodging and food were excellent and exceeded our expectations.
4. Uganda is a beautiful country with some of the prettiest scenery, beautiful green countryside and mountains. I wish I had known about this and I would have gladly spent more time here. Hopefully another time.
5. The gorilla trekking experience was better than even imagined. Even though it is quite strenuous, the time spent with the Gorillas is unforgettable
I have just returned from a 10 day safari with Crystal Safaris in Uganda. Barbara, helped me to create my tailor trip that was personalised to my interests She answered to my many questions quickly and she told me whatever I have to know before starting my trip.
Our guide, Jonah, is a very good guide, he told us about all the wildlife we saw, about the areas we were visited and about li ... Read morefe in Uganda.
The vehicle we had it was spacious with a pop-up roof that was ideal for game driving.
I stayed at 2 of their lodges The Gorilla Safari Lodge in the Rushaga area of Bwindi Impenetrable Forest, where I went on a gorilla trek, and The Crater Safari Lodge near Kibale National Forest where I went on a Chimpanzee trek . Both lodges are nice, staff has been very kind and nice with us and careful to our necessity.
Crystal Safaris is amazing - I saw both the mountain gorillas and chimps with them in Feb 2018! This has been by FAR the best experience I've ever had in Africa, and I've been to 15 countries on the continent! The staff is very friendly, and the are very efficient at planning/organizing tours. It was such a great & memorable experience, that I'm already planning my next trip back!
I chose Crystal Safaris after reading reviews and comparing prices for safaris on this website. They seemed to be solid value for the price, which was the case. I had booked for 3 days to Murchison Falls, then expanded to 6 days. My email interactions with Barbara were fine; she responded quickly with information. However, I wish that more information about the hotels would be included in the pac ... Read morekage description. I was not prepared for the quality of the room in Paraa Lodge - I expected to have AC and a view, but neither was provided. Knowing more about the hotel prior would have allowed me to manage my expectations, and not be disappointed.
Our driver, George, was very good and attentive to our needs. He did a great job on the game drive to find nearly all animals present in the park - the only one he couldn't find was the leopard, which is not surprising. On our last day with the tour, in Entebbe, George was needed for another tour, so we got a different guide. This guy must have been new to the company, because he did not have quite the same skills and personability as George.
Overall I was satisfied with the tour and would recommend Crystal Safaris.
Looking for a suitable safari company for our trip to Uganda, we asked several companies for a quote. Crystal Safaris caught our attention from the start and after further contacts with a short list of safari companies we decided for Crystal Safaris, and it was a correct decision. The safari they created for us was very nice and in accordance with our request. They always replied very quickly to a ... Read morell our questions (and they were many!) and tailor made the trip as requested as well as giving suggestions in order to improve the trip, the schedule etc. When there was a problem with one of our hotels, which was not up to our standard, they arranged immediately for us to change to another one in the village where we were. The guide selected for us was very experienced with many years as a ranger as well as a safari guide. All in all very good! We can really recommend Crystal Safaris.
Everything was perfect. Barbara send to me all the trip details quickly, the price was really good .Our accomodations were beautiful, the piace, the food And all the people. A special thanks to Richard, our guide. He was always smiling And so Kind with us. He organized our trip perfectly. We saw a lot of Lions thanks to him! Gorilla And Chimps trekking were incredibile! Thanks Barbara, thanks Ri ... Read morechard And all the staff of Crystal Safari!!! Uganda is a beautiful country And I will never forget all of you.