The first thing that I liked a lot - how the initial presentation was made. It consisted of all the information regarding the tour and pictures of the lodges.
The team was very responsive before the trip, answered promptly all our questions and accommodated all our requests.
The trip itself was amazing, I would like to thank again our driver Reuben. He was the best driver we have ever met. And w ... Read morehen you spend a lot of time in a car, the quality of the driver matters.
If you are thinking about trip to Kenya, I would highly recommend you Crimson Brook Safaris. I bet you won't regret.

The service and quality are excellent, there is not a single issue that needs to be improved regarding cost-benefit. Personally we were lucky that our guide was Jhon, an excellent person and unbeatable at his job, I highly recommend him.

I traveled with my 2 sisters and I would have only preferred that there was more communication with Crimson, for these reasons: 1) I was about to pay for the tri ... Read morep and I didn't know that I had to process the visa to Kenya. 2) I hired internet before traveling and Crimson very kindly provided you with excellent quality internet throughout the entire trip, they were also able to let us know so that we could avoid that expense. 3) They provide incredible places to eat, very nice restaurants, however, we came back from a road trip tired and not so clean, which somewhat prevents us from enjoying the high quality places that (Crimson) chooses. 4) They should ask tourists to invite their guide to meals in restaurants, we would have liked Jhon (our guide) to accompany us.

In short, Crimson's service is AMAZING, but I think they should provide the complete itinerary so they are prepared, thus avoiding unnecessary expenses because they are already included, and allowing you to be more comfortable in choosing places (like restaurants).

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Crimson Brooke Safari made our dream trip happen and that too wonderfully. Every day spent at the Safari was magical. Amos and Betty kept their promise of delivering an ace service and added a beautiful personal touch to it as well. They made sure to see us off when our Safari commenced and took the time to have lunch with us on our departure day. Our Tour Guide, Reuben was equally amazing. He mad ... Read moree sure to fill us in with interesting facts and exciting stories. He went above and beyond to spot all the animals/birds for us. I would whole-heartedly recommend this amazing agency to anyone planning a Safari Trip.

Perfect solution for a 5 day safari! Unforgettable Kenyan safari! Witnessed incredible wildlife: lions, elephants, cheetahs, giraffes, leopards all the lion king characters :), and experienced authentic Maasai culture. Breathtaking scenery and knowledgeable and authentic guide. A once-in-a-lifetime adventure!

Worth mention that the biking process was the easiest and the suggestions from Crimson ... Read more Brooke staff really matched our preferences!

And yes… bingo! we saw the big 5! Thanks to our Guide John!

Highly recommend the entire crew at Crimson Brooke Safaris, the ease of communication, flexibility in regards to making things work for clients, provision of varying levels of safari camps to chose from, managing park admissions, ect. is over the top! Our driver was excellent and our experience was over the top, I don't believe our trip could have been any better. Having a personal driver and car ... Read moreon safari afforded the ability to have flexibility in regards to game drives and other activities as well as making entrance into the Masai Mara every day EASY! Our driver John, is truly an expert in regards to navigating the Masai Mara and we were continually impressed by his knowledge of the park. Our drives to and from the park were long and not easy, John was positive all the time and the consummate professional. We look forward to returning to Kenya and working with Crimson Brook Safaris in the future. Their service cannot be matched or beat! THANK YOU FOR EVERYTHING!

Crimson Brooke Safaris was excellent at communicating and planning the perfect trip for my family. Once in Kenya, we were greeted at our hotel by the amazing team and given a lovely send off on our safari. They planned the trip of a lifetime for us and ensured all plans were set in place, everything went without a hiccup. Even with my family’s food allergies, they were able to arrange accommodat ... Read moreions that saw everyone was happy and satisfied.

The cost of the trip was cost efficient. Communication with the team was seamless and we were paired with a good family. The pickup was timely. The driver also made sure we had a comfortable ride throughout and engaged us with insightful insites. Overall we enjoyed the trip.

The planning process was very easy and interactive. There was adcise on how to maximize the value for money. The trip itself was wonderful -driver was on time and very helpful. The other family we were joined with was also awesome. The trip was great in terms of service -a new, clean and neat vehicle. I loved it. Considering i travelled with my 20month toddler and there were no hitches, I would hi ... Read moreghly recommend Crimson Brooke Safaris.

If you want a holiday where you sit back and enjoy, let Betty and Amos take up the planning and execution. A cheerful , experienced and well informed driver, comfortable vehicle, wifi, luxurious stay, availability on phone to do away with any hiccups and valuable suggestions and alternatives, they made sure that the holiday was a memorable one.

Our Kenyan adventure with Crimson Brook Safaris was truly seamless and unforgettable. From start to finish, their professionalism, attention to detail, and passion for showcasing the best of Kenya shone through in every aspect of our journey.

The team’s communication was excellent from the moment we booked. They responded quickly to our questions, provided detailed itineraries, and made us fe ... Read moreel reassured that every detail was covered. Throughout the trip, they were warm, approachable, and genuinely invested in ensuring we had the best possible experience.

The service we received was thoughtful and personalized. Our guide was not only knowledgeable about the incredible landscapes and wildlife but also attentive to our needs, ensuring we felt safe, comfortable, and engaged. Whether it was organizing our cycling trip in Hell’s Gate or coordinating the magical hot air balloon ride over the Masai Mara, everything was handled with care and precision.

What stood out to us was the company’s ethical approach. Being Kenyan-owned was important to us, and we felt they were passionate about supporting local communities and showcasing the beauty of their country with integrity. It was clear they cared deeply about the environment and the well-being of the people and places we visited.

The entire tour was perfectly crafted to balance adventure and comfort. We experienced everything from hiking and cycling to awe-inspiring game drives and luxurious relaxation. Highlights included the serene landscapes of Lake Naivasha, the thrilling wildlife encounters in the Masai Mara, and the unforgettable hot air balloon ride. Every moment was thoughtfully planned, allowing us to fully immerse ourselves in the magic of Kenya.

Crimson Brook Safaris exceeded all our expectations. Their professionalism, reliability, and commitment to excellence made this an unforgettable journey, and their pride in being a Kenyan company made it even more special. We can’t recommend them highly enough for anyone planning a trip to Kenya!