Reviews

Sort By: Date Most Helpful Rating 101-110 of 135 Reviews
Jamila   –  
United Arab Emirates AE
Visited: December 2019 Reviewed: Jan 12, 2020

Email Jamila  |  20-35 years of age  |  Experience level: 2-5 safaris

A breathtaking experience made possibe thanks to the agency
5/5

I didn't book my gorilla permit early enough. Other travel agencies just offered me other dates, while African Jungle Safaris went above and beyond to get me the permit for the specific date I wanted.
Communication was great as they always responded to my inquiries with as much details as needed, the same day they received my emails. The service was beyond expectations: the driver couldn't be more accommodating, helpful, patient and friendly. One of those who answered your questions and had a friendly chat when the guest felt like it, and who could leave you to your thoughts when you needed silence: just perfect, especially for a female solo-traveler.
The lodge was amazing, great service, sparkling clean, very good food, accommodation in a beautiful and quiet setting.
The tracking went very good and I was lucky to see al the gorilla family members together, after 90 minutes hike. They were kind enough to drop me off at a more convenient place than the one agreed upon before arrival, which saved me a lot of hassles with public transport.
The agent I booked through, Fred, has always been extremely helpful and I would definitely recommend him and the company, if you want your experience to be hassle free while you are still in control of all details.

Deirdre   –  
United Kingdom UK
Visited: January 2020 Reviewed: Jan 10, 2020

Email Deirdre  |  35-50 years of age  |  Experience level: 2-5 safaris

5 star trip with Apollo M!
5/5

Myself and my partner booked a 10 day trip with East African Jungle Safaris and it was AMAZING. We really appreciate all the help the boys gave as we crammed a huge amount in 10 days between Rwanda and Uganda including gorilla trekking, 2 chimp treks, golden monkey trekking, Queen Elizabeth National Park and the Diane Fossey walk. We also managed to visit Lake Kivu and Lake Bunyonyi. The accommodation was amazing - so many beautiful and private eco lodges with incredible views. I must mention the drive to Lake Bunyonyi - it was breathtaking. Food was also great. Our guide Apollo listened to everything we said and ensured we didn’t miss a thing. Thank you so much Apollo! You made our trip!!

Diana   –  
United States US
Visited: November 2019 Reviewed: Dec 21, 2019

Email Diana  |  50-65 years of age  |  Experience level: 2-5 safaris

Wonderful experience seeing National parks, birds, and animals with an informed guide.
4/5

From the airport pick up to the seven day tour throughout south western Uganda, the tour meet and at times exceeded our expectations.

Fabio   –  
United States US
Visited: November 2019 Reviewed: Dec 9, 2019

Email Fabio  |  35-50 years of age  |  Experience level: first safari

Fast response and great tour guide
5/5

Fred was able to organize a tour last minute without a problem. Fast communication was key and all the asks to customize the tour were promptly fulfilled. Guide/Driver was kind, knowledgeable and friendly. He was able to help me get some gear needed for the tour, like boots, socks and gloves. All in all, a great pleasure doing business with.

Dawn   –  
South Africa ZA
Visited: November 2019 Reviewed: Dec 5, 2019

Email Dawn  |  50-65 years of age  |  Experience level: over 5 safaris

Samuel was star on my trip to Jinja- personable and professional. I would highly rate him.
5/5


It was all excellent - very reliable from begging to end.

Adam   –  
United Kingdom UK
Visited: February 2019 Reviewed: Feb 25, 2019

Email Adam

Adaptable in taking my late booking. Driver/guide was friendly and knowledgeable.
4/5

Quote document was clear and reflected what we did. My driver, Samuel, was friendly, and knowledgeable. The traffic was particularly bad when we travelled in and out of Kampala, so the 3-4 hour drive quoted is optimistic (ended up closer to 6-7 hours each way).

Pino Cusolito   –  
United States US
Visited: February 2019 Reviewed: Feb 24, 2019

Email Pino Cusolito  |  50-65 years of age  |  Experience level: over 5 safaris

Amazing Gorilla encounter, canoeing in traditional African canoe
5/5

Have always thought using a guide service was for old people, people who were lazy or unadventurous.
First time using and what a great experience, you get to see/do everything you want to, built in interpreter, photographer and negotiator on trinket purchases, they know all the best restaurants and lodges, provide a stress free enjoyable time and if you hire a locally based service you are supporting the local economy.
So, thank you Farouk, Frederick and www.eastafricanjunglesafaris.com

Brooke   –  
United Arab Emirates AE
Visited: June 2017 Reviewed: Jul 2, 2017

Email Brooke  |  20-35 years of age  |  Experience level: first safari

An unforgettable experience!
4/5

I travelled to Uganda with my bestie last month, Fred from East African Jungle Safaris had come highly recommended by another friend of ours (he did he same tour last year). Right from the start Fred was helpful and super flexible, he also kept us updated on our accommodation arrangements and gorilla permits along the way. Eddie and Tom picked us up at Entebbe International Airport and drove us to our accommodation in Kampala. The next day Tom picked us up and we set off early to start the long drive to Kisoro, but not before we stopped for snacks. The drive was long (10+ hours including stops) and if I had my time again I would fly to Kigali instead. The car was modern and safe and Tom was a good driver but we were exhausted after the trip. We stayed at Tourland Cottages which was good by African standards. We had a clean bed and warm water, also the staff were really lovely and bent over backwards for us. I would say that it's still too far from Bwindi National Park, it took us well over an hour to get to the park the next day.

The gorilla trek was the most incredible experience of my life. Tom handed us over to the guides and we trekked for 2 hours before we found a group of 10 gorillas, with two adorable babies. We stayed with them for 1 hour before heading back. The hike was physically hard, the mountain is very steep and let's face it, I was out of shape! But all in all, nothing can compare.

Unfortunately Tom fell sick the next day so he had to arrange for a tour company in Rwanda to take over. At the border crossing Tom handed us over to Vincent from Nziza Safaris Rwanda (nzizatourstravel.com). Again another modern and safe car and Vincent was absolutely lovely. We spent the day in Kigali before Vincent dropped us at the airport for our flight to Kenya.

All in all it was a fantastic 3 days and I would recommend this tour to anyone! I can't wait to go back.

Vinod   –  
India IN
Visited: February 2017 Reviewed: Feb 9, 2017

Email Vinod  |  35-50 years of age  |  Experience level: 2-5 safaris

Awesome and out of the world experience... At least for me :-)
5/5

It was a adventurous trip with lots of memorable moments with East African jungle safari tour operator... I am feeling lucky that I chose them... They are too professionals and man of their on words... You don't have to worry about anything once you book with them... Thanks a lot to all the team member for making this trip a memorable one

Josep París   –  
Spain ES
Visited: December 2016 Reviewed: Jan 30, 2017

Email Josep París  |  20-35 years of age  |  Experience level: 2-5 safaris

Uganda, pearl of Africa
5/5

I have traveled for Africa so many times and I think that East African Jungle Safaris are a great company. They are like friends and spend a lot of time preparing and doing de trip. Thanks guys!

Average User Rating
5.0/5
Rating Breakdown
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