Reviews

Average User Rating
4.8/5

Rating Breakdown
  • 5 star 1,098
  • 4 star 195
  • 3 star 16
  • 2 star 12
  • 1 star 12

Sort By: Date Most Helpful 1-10 of 1,098 Reviews
Christina   –  
United States US
Visited: July 2018 Reviewed: Aug 4, 2018

Email Christina  |  35-50 years of age  |  Experience level: first safari

Lions and tiger and bears oh my!!
5/5

We were a group of 4 and we did the 5 night budget safari (2 nights Masai Mara, 1 night lake Nakuru, 2 nights Amboseli) $650pp Driver: Edward

I highly recommend this tour company and would definitely use them again but would pay more for a private safari van next time!! Edward our driver is also excellent!!!!

From the beginning Robert answered all my questions and responded immediately to all my emails. I found Karibu Safari on safaribooking.com and decided to go with them because their prices were very reasonable for the budget Safari and they also have reviews on TripAdvisor so it gave me confidence to send my deposit and have trust that they were a valid company. Here are my observations and what we experienced

1) They recommended Decasa hotel in Nairobi... DO NOT STAY THERE! It was cheap at $32 a night but the neighborhood is sketchy and we had to have the hotel’s security guard escort us around the block to dinner where we also had to buy his dinner. The toilet was broken and the sink was clogged. There’s a tv but only god knows where the remote to turn it on is. Our friends didn’t take a shower for fear of electrocution due to low hanging wires. Find your own place and have Kirabu pick you up!
2) The van - it’s good and it’s the style that all the other budget companies use but.... it holds 8 people and 9 if someone sits up front with the driver but when you’re actually on Safari it’s not comfortable with 7 people which is what we had in our group!! 6 is the best but if you can afford the private safari van then DO IT!!! The front row is awesome because you get unobstructed views but very awkward as you have to stand on the seats but when you sit down you get your own side window, you also get jostled around a lot while on safari. The middle seats are 2 captains chairs and give lots of room but no side windows, the back row seats seats three and also good because you get unobstructed back views. The 7 of us switched seats everyday to give everyone a chance to get a different perspective and seat but if you have tall guys then the back row is best for them. It’s also a long drive to get to the different places!! 6 hours to get from Nairobi to Masai Mara, 5 hours to get to Lake Nakuru, 8 hours to get to Amboseli. It would be AMAZING if Kirabu would equip their vans with WiFi as some of the others had this feature to pass the time on these drives from place to place or have your drivers offer a personal hotspot via a company phone. *if you can sort out a SIM card before the safari do it!* oh and some of the other vans had coolers to keep drinks cold, that was probably the luxury safari tours but it would be a nice touch to add.
3) Lunch stops - it’s good! Usually a rice, bean, veg, meat buffet style with a bunch of other groups but they are efficient and it’s a decent meal to fill you up and you’re on your way. When you stop for lunch you buy your own water and drinks. They usually stop somewhere there’s souvenirs and a little market to grab a few snacks attached to the lunch place. ALWAYS carry toilet paper or tissues!!!!!! Also hand sanitizer is a good thing to have on hand as well.
4) Mara Springs tented camp - DO NOT USE their public toilet!! It is so gross!!! As soon as you get to the camp which really right next to the park and you can see the wild animals (zebras, giraffe) on the way there as you pass through these small villages and the camp looks directly on the hillside of the Masai (its a peek-a-boo view so don’t get your hopes up) still really cool though! The tents are what’s expected for a budget Safari but the beds look like the Great Rift Valley as they are very worn. We had 2 tents side by side and both bathroom windows the screens were broken so we had lots of bug visitors at night so keep that part of the tent zipped! I told them about this and they didn’t seem to be interested in fixing it. We also had to ask for chairs to sit on outside the tent which is a great place to relax at the end of the Safari day. The first night we arrived they didn’t have toilet paper or towels until around 8pm that night so again make sure you carry some. There’s power in the camp from 5:30-7:30am and then at night from 6:30-10pm and this is when you take showers and charge your batteries in the communal area. The showers were hit and miss the first night I got a barely warm shower and the second night it was HOT! With our friends it was the opposite so I guess it depends on your luck when you decide to shower. *pack shower shoes too* In regards to the charging area it was a total cluster!! The Chinese took over that area and almost all the available outlets so get in there quick!!! We forgot about our batteries one night and the next morning they were still there. Every one at that camp is very nice and accommodating. The food was good and I loved the packed lunch for the all day Safari day. The driver is given a case of water as soon as we arrive at the camp and I recommend you all divide it up as we only took one bottle and during dinner had to buy another bottle of water because the driver wasn’t sleeping at that camp so we had no access to the water that was included with the tour. I also recommend bringing a head lamp as it makes it so much easier to move around the camp and your tent when the power is off. There are no outlets in the tent.
5) Masai Mara Safari - BRING GOOD QUALITY BINOCULARS!!!!!! We were hoping to get to see the great wildebeest migration but missed it by a week. However...... the first night drive was fabulous! There’s a CB radio and all the drivers work together to find out where the good stuff is and then we get to see it! We saw two lioness and 3 cubs the first night. We also watched wild dogs on the hunt but had to leave because there’s a rule about having to be out of the park by 6:30?? The next morning we were told we would start at 6:30 as they start serving breakfast at 6:00. The all day safari was excellent! It’s kind of a traffic jam if something exciting happens and I mean 30-60 vehicles all trying to get their people a good view. Edward is AWESOME!!!! Incredible driving and maneuvering!!! He did his best to get us up front every time and he succeeded!!!!! He took us to the river crossing and there was not one wildebeest but lots of hippos. We had lunch under a tree which was so cool! This is where it gets a bit confusing. When I messaged Karibu I was told drivers can drive off road in Kenya which is why it’s better to Safari in Kenya but we were told by Edward that there’s a $500 fine for driving off the designated roads. Every time we saw something it wasn’t anywhere near a designated road and there were a million Safari vans and trucks there so I’m not sure what is up with what I was told by Karibu and Edward. On the final morning before moving on to Lake Nakuru you are given an option of Masai Village or Lake Navishu??spelling?? Half our group wanted village and are group of 4 wanted to do the lake. Both of these tours are $30pp extra and Edward was nice enough to allow us to do both. We went on a morning safari and then to the village where 3 people went in and we hung outside with some of the kids and played ball and tag the. Edward drive us to the lake (must pay in cash in local, USD or euro) where we got on our own boat and it was wonderful!!! So many different kinds of birds! Loved our boat tour around the lake. We had to drive an additional 3-4 hours to get to the hotel.
6) Citymax hotel- It was a nicer hotel than Decasa. The WiFi only works in the main lobby and for some reason when you charge your electronics and phones in the single room outlet it takes FOREVER! Shower was HOT and water pressure good! It’s nice to watch the sunset from the rooftop area but they don’t have any chairs to sit and relax which would make it so much better. We asked for ice and sparkling water and one of the guys at the hotel said he would run and grab it for us. He came back with a small bag of ice and 4 bottles of sprite and said it was $17. I don’t recommend asking them to run to the store for you!! We had been used to eating a buffet style meal and so when we sat at our assigned dinner time we had noticed the group before us had a nice buffet selection but with us they said that we would get fresh food brought to us. Well..... the plate had the tiniest chicken leg and tiny portions. We asked if we chould have more but they said we would have to buy it and gave us a menu. Half a chicken was $15usd and a bowl of soup $5. I would expect to pay these prices in a 5 star hotel but this was a BUDGET hotel ripping off the tourist in my opinion!!! It was just one night and we were off to safari around Lake Nakuru. The hotel was 3 minutes from the park but as with every park entrance (Masai, Nakuru,Amboseli) we sensed that there was some kind of underlying politics with the drivers and the parks where some vans went straight in and others had to wait in line while the driver sorted things out. We got into Nakuru and they don’t have the million flamingo like before and you have to stay on the road so we never got really close to the rhinos and we wished we had brought binoculars!! It was still sooooooo amazing to see them!!! We drove around the whole lake. I would have liked to have stopped at one of the view points but 2 people in our van were on a time crunch but I never felt cheated and enjoyed the Safari!! This is were we said goodbye to the couple and single guy as they were heading back to Nairobi and we continued on to Amboseli just the 4 of us and it was HEAVENLY to have the whole van to ourselves!!! I honestly think Edward is super human as he drove from 6:00am that morning and got us to Amboseli around 9pm that night without any rest!
7) Kimana tented camp - WOW!!!!! Talk about a night and day difference from Mara Springs tented camp. This place was fantastic! 24hr power, outlet in the room, 24hr hot shower, a bar!!, a chef that comes out and talks to you about the food, the staff that works there are incredible, public communal toilets are clean, the area is very well maintained, fire pit at night!!!! So happy to have finished with this camp!!! Also super close to the entrance of Amboseli park and looks directly at Mt Kilimanjaro! We were offered the nature walk for $10usd per person plus tip and this is a rip off. They just walk you in a circle and you don’t see much. We just saw an enormous bird on a tree and talked about dating and customs. Very underwhelming. They will also ask for a tip at the end and it was only 45 minutes. Amboseli however is the park to go to if you love elephants!!! So many and they are so HUGE!!! We witnessed huge male elephants refuse to let safari trucks pass on the road and made everyone back up. Edward read this one elephant family’s route and positioned us perfectly to have them cross right in front of our van!!!! What we didn’t know then was how lucky we were to see the mother with the twin elephant babies and then there was another baby elephant with so much attitude we were in hysterics laughing and watching!!! The elephants in Masai were very mellow but the elephants in Amboseli were so mesmerizing to watch!!! We saw hyenas in Amboseli that we didn’t see in Masai but we did see lionesses and the usual zebras and wildebeest. Loved Amboseli!!!
8) Edward our driver - He was not a man of many words but when he did speak his knowledge of the animals and the parks are incredible!!!! He had answers for every question we threw at him and he had to put up with 4 Americans, 1 single American and a Swedish couple and I commend him for really giving us a fabulous safari!!! I’m not the easiest person as we’ve travelled a lot and so my expectations and demands come in waves, fast and lots of them but he really was so incredible!!! He never lost his patience with any of us and truly tried to please everyone and get everyone exactly what they wanted! He is an incredible driver!!! He has been doing this for 9 years if I remember correctly and you can tell! He knew where to go and would be on his radio trying to find us good stuff!! Since we missed the wildebeest migration I asked him when we left him if he could do me two favors. 1) send a video of the migration as soon as he sees it 2)send a video of a kill which he did 3 days later and it was so sad I’m actually glad I never saw it in real life. It just reinforces my opinion of how awesome he is and that he did this for me after our Safari was over and we were out of the country but so I could see these things!!
Here is my list of packing essentials...
Packet of mustard!! Those packed lunch sandwiches are dry.
Safari hat!!! Just for the fun photos!!
Neck pillow- eye mask for the long drives
Bandana or surgical mask - lots and lots and lots of dust
Binoculars - no cheap ones!!!
Head lamp
Sunglasses
Toilet paper/hand wipes/hand sanitizer
Travel towel

Yui   –  
Japan JP
Visited: February 2024 Reviewed: Feb 15, 2024

Email Yui  |  20-35 years of age  |  Experience level: 2-5 safaris

Hospitable
5/5

It was such a great time! We charged the plan that we went to masai village on the first day and full day hame drive on second day.
Thanks to out best driver Edward we were able to see BIG5 in a day! He always check the radio and spot for the animals even for a rhino! He has so many knowledge not only for aminals but also masai culture, kenya culture too. After the game drive we went back to our hotel earlier because Edward thought it would rain soon. And he was right. Right after we went back, UT started raining. If we continue safari we would totally get soaked. I heard some of the other tours stuck in the mud and couldn't get out so they ended up staying in a car for a night. Thanks to our guide we didn't have to do that.
Anyway I really enjoyed a lot and it's worth going!

Leonie   –  
Netherlands NL
Visited: December 2023 Reviewed: Dec 17, 2023

Email Leonie  |  20-35 years of age  |  Experience level: over 5 safaris

A wonderful and amazing experience
5/5

Kevin showed us the beauty of Amboseli. We saw the amazing elephants, Lions, hippos and the cheetah. It was a dream and we loved every second of it. Thanks you Kevin!

Mihaela   –  
Bulgaria BG
Visited: February 2023 Reviewed: Feb 3, 2023

Email Mihaela  |  20-35 years of age  |  Experience level: 2-5 safaris

A great experience in Masai Mara and Nakuru
5/5

The game drive was amazing! Our tour guide Collins was very knowledgeable with a great attitude:)
We saw all the big 5 from very close and learned a lot about the wild life.

Stefan   –  
Bulgaria BG
Visited: February 2023 Reviewed: Feb 3, 2023

Email Stefan  |  20-35 years of age  |  Experience level: 2-5 safaris

Amazing Big 5 encounters with Collins
5/5

It was a great experience and had a great guide Collins! Saw the Big 5 and many others. Great value for money as well :) Best game drive

Michael Halberstam   –  
United States US
Visited: November 2022 Reviewed: Dec 14, 2022

Email Michael Halberstam  |  50-65 years of age  |  Experience level: first safari

Excellent Safari!
5/5

Guides: Kevin and Raymond were terrific. They both have a wonderful and frequently uncanny knack for locating and finding significant animal sightings. They were diligent, friendly, professional, responsive to questions and concerns and they looked after us beautifully. Furthermore, they both went out of their way to make sure that we had an A+++ experience. Raymond was our driver for most of the Safari and he clearly has a gift for sensing when the major animals are going to be out in the park and where to find them. For instance, we got a spectacularly close up and rare view of two black Rhino's in Lake Nakuru because of his virtuosic tracking and driving skills. Kevin was so agreeable, particularly on our last morning in Amboseli, to take one final game drive and try and catch a sight of Mount Kilimanjaro which had decided to come out from behind the clouds that morning. Morris was splendidly supportive too!

Transportation: We visited four parks, Masai Mara, Lake Nakuru, Lake Naivasha and Amboseli. The first van we were in had clearly been run into the ground by its driver. The seats were uncomfortable and the suspension was shot. I was worried that this was going to be our transport for the whole Safari. However, when we reached Masai Mara, we traded that van for a better vehicle and the difference was night and day. We spent the rest of the Safari in much more comfort. It's important to have a vehicle with good suspension when traversing some of the bumpier roads and some of the driving distances are quite far - comfortable seats are very important.

Hotels: The first hotel JAMBO MARA SAFARI LODGE was quite beautiful, the grounds were gorgeously landscaped and the room was comfortable, clean, fresh and modern looking. The staff were all lovely - particularly the dining room staff who were superb. I wish I could say the same about the food. It was, alas, no where near as good as the rest of the hotel. I think it would be worth their investing in an upgrade. I didn't go on a Safari for the food but this was truly poor. This is a shame given how attractive and well looked after everything else was in the hotel. Even the lunch was terrible. The WATERBUCK HOTEL was one of the better places to stay in Lake Nakuru but I did have to pay a little bit more to upgrade to a more comfortable room with a window and a little more space. It is definitely a venue that has seen better days but overall it was fine for the one night. The unexpected and wonderful surprise was the food which was just superb. I had some of the best food I have eaten in Kenya at the WATERBUCK, both at dinner and breakfast. It was beautifully prepared and nicely presented and very authentic. As with my entire stay in Kenya, the people working at the hotel were amazing. My last hotel, AA AMBOSELI LODGE, was somewhere between the two hotels. My rooms was basically a spacious, clean and comfortable tent with a more permanent attachment on one end for the bathroom. Food was good and the grounds were lovely although bizarrely, the most important sight in the camp, Mount Kilimanjaro, is largely obscured from almost every location. Eventually I found a little seating area by the main meeting room with an uncluttered view. (The grumpy and inexplicably annoyed receptionist was very unhelpful in this area - literally the only unpleasant employee I met on my entire two week trip to Kenya.)

I have rated the Safari highly because I think I got truly incrediblea value for my money. I paid for a midrange Safari and joined a group tour which kept the price affordable. This covered 6 days and five nights, all drives, all transportation, all accommodation and all meals. I saw all of the big five along with many other wonderful animal sightings. I experienced the trip of a lifetime, enjoyed the company of the people I met on the Safari who were lovely, had a 100% good experience with the staff. I am filled now with memories that will last a lifetime and am completely in love with Kenya as a country. It was the perfect balance the week I spent in Nairobi working before the Safari. I would do it again in a heartbeat.

A couple of notes if you are planning a safari: Amboseli is worth visiting for the elephants and the possible sightings of Mount Kilimanjaro. The mountain however does not always come out to play, and as with most volcanoes of this scale, is not always visible. We were very lucky however and Kevin was very accommodating in ensuring that I was able to get some good sightings early in the morning and in the evening. It is worth nothing however that the park has recently been ravaged by drought. Although there are still many elephants there, a quarter of them have died and most of the wildebeest have also died. This is due to climate change. I would go to the park again in a heartbeat but you should be prepared. Lake Nakuru was a long drive and one of the great pleasures of the park is seeing the millions of flamingos. Unfortunately, most of them had migrated by the time we got there and although Raymond salvaged the trip with a rare black rhino sighting, the rest of the park didn't have much to offer and it was a long drive to get there. Lake Nakuru was lovely and we took an excellent boat ride and had a close encounter with a family of hippos which was wonderful but I'm not sure it was with the time it took to get there. (It should also be noted that both lakes are heavily polluted and experiencing significant environmental damage as a result.) Unless you are able to see the flamingos - which are amazing, I would skip it.

Gabriele   –  
Italy IT
Visited: July 2022 Reviewed: Aug 1, 2022

Email Gabriele  |  20-35 years of age  |  Experience level: first safari

The first and best Safari ever done. Castro the best driver
5/5

This experience has been fantastic. We did the 7 days safari with Hell's Gate, Masai Mara, Lake Nakuru and Amboseli. Every day has been full of emotions. We've seen a lot of animals, and with the driver Castro we did things i never expected. He's done all was possible to give us the opportunity to see the big five. And we've seen a lot of them. Excellent drive and excellent experience over all. We will never forget this.
the price is lower than other agencies and despite this we have been in excellent places, with a great van and valid restaurants.
Is it all well comunicated?? Thanks a lot Castro and Karibu

Questa esperienza è stata fantastica. Abbiamo fatto il safari di 7 giorni con Hell's Gate, Masai Mara, Lake Nakuru e Amboseli. Ogni giorno è stato ricco di emozioni. Abbiamo visto molti animali e con il pilota Castro abbiamo fatto cose che non mi sarei mai aspettato. Ha fatto tutto il possibile per darci l'opportunità di vedere i big five. E ne abbiamo visti molti. e anche molti altri animali. Guida eccellente ed esperienza eccellente su tutto. Non lo dimenticheremo mai. il prezzo è più basso di altre agenzie e nonostante questo siamo stati in ottimi posti.
è stato detto tutto? Grazie mille Castro e Karibu

Daniel   –  
United States US
Visited: December 2020 Reviewed: Dec 31, 2020

Email Daniel  |  20-35 years of age  |  Experience level: first safari

Amazing tour guide who made the extra effort to ensure we had a great time!
5/5

Overall great communications and flexibility during the tour. I felt the tour was a very good price for what was provided. The tour guide (James) was a legend and made the extra effort to make sure we had a great time and I always felt safe and in good hands. Lots of animals around to see, the guide made sure we saw them all and overall everyone was nice. Only two negatives:
1) This was not the Karibu part of the tour (it was with the Masai, which the tour guide hands us to) - after a short tour of the Masai house, three Masai men stood over me to try and sell me some trinkets, for a rip-off price. They bullied me and I felt pressured to buy one. I would rather have paid for the tour up-front. Left the safari on a very negative note and I would suggest Karibu tell them in the future to back-off or charge a tour fee.
2) The food was overall ok, but lacking a bit in meat - would be willing to pay more for dinner / lunch for slightly better food.

But, overall, great tour and I would recommend it!

Max   –  
Russia RU
Visited: December 2020 Reviewed: Dec 28, 2020

Email Max  |  35-50 years of age  |  Experience level: first safari

Excellent
5/5

Thank you very much for the safari. Especially to Robert for his help in organizing and for solving additional questions.
Great organization. Very friendly and helpful staff.
It's a pity that it was only 2 days should have to take a safari for at least 3 days.
Highly recommend.

P. Onungah.   –  
Kenya KE
Visited: October 2020 Reviewed: Dec 10, 2020

Email P. Onungah.  |  35-50 years of age  |  Experience level: 2-5 safaris

Perfect trip to the coast - Diani.
5/5

A trip to remember,very proffesional driver guide,always on time for pick ups,jovial n ready to help when need a rises, can't wait to do another safari with you guys,Thanks so much Raymond. Anyone planning a safari, karibu safaris in kenya won't disappoint.

Average User Rating
4.8/5
Rating Breakdown
  • 5 star 1,098
  • 4 star 195
  • 3 star 16
  • 2 star 12
  • 1 star 12
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