Reviews

Average User Rating
4.8/5

Rating Breakdown
  • 5 star 51
  • 4 star 12
  • 3 star 2
  • 2 star 0
  • 1 star 2

Sort By: Date Most Helpful Rating 1-10 of 67 Reviews
Francis M. C. Dyer   –  
Kenya KE
Visited: December 2014 Reviewed: Jan 28, 2015

35-50 years of age  |  Experience level: over 5 safaris

The customer care is really accomodative, they seem to know the environment they are working in,nice
4/5

Me and family were satisfied. The four wheel van was just superb, it made us feel insurmountable-- something about the tour guide.. I think he does not just simply want to be a guide - he possesses what the company is up to, just careful.
We had a really nice experience and my wife is already ambitious to be back soon. Something I have to mention as well is that we were adequately advised before leaving the city for our safari.
Thank you guys.

Stacey   –  
Kenya KE
Visited: April 2015 Reviewed: Aug 7, 2015

Email Stacey  |  20-35 years of age  |  Experience level: over 5 safaris

Had an amazing travel.
5/5

Excellent travel, well coordinated,very good and responsible driver/instructor

Ankur Sharma   –  
United Arab Emirates AE
Visited: September 2016 Reviewed: Sep 20, 2016

Email Ankur Sharma  |  35-50 years of age  |  Experience level: first safari

Excellent hospitality & very well planned
5/5

Excellent welcome and very well organized.
The hospitality and assistance of tour operator of Rose was excellent. Extremely helpful, picked us from Airport assisted in finding the right hotel in CBD. Very punctual in picking us from Hotel next morning. The tour was well organized and in line with promised terms. Rose, James and Anolj all were very cooperating.

Ashifa   –  
Kenya KE
Visited: December 2015 Reviewed: Nov 18, 2016

Email Ashifa  |  35-50 years of age  |  Experience level: over 5 safaris

Dedicated
4/5

The Safariline Defender line of Specialists are ever ready to manage expectations of your safari experience and more over are dedicated to make it a great experience. I have chosen Safariline Defender a number of times over the years to plan and make my safari experience a worth while one each and every time.

Jason   –  
United States US
Visited: January 2017 Reviewed: Jan 27, 2017

Email Jason  |  20-35 years of age  |  Experience level: first safari

The review below is the personal opinion of Jason and not that of SafariBookings.
bumpy road
3/5

On the whole, this was a decent experience.
We weren't aware the road into Masai Mara was so incredibly bumpy, and with two small children and a pensioner on board, this was information that should have been passed on to us from the start as a matter of courtesy. The car itself was very loud and the windows were quite shaky, which of course was magnified during the bumpier parts of the journey.
There was a question about money and residency status that was problematic, but eventually resolved after a few talks on the phone.
Our stay at the eco-center was pleasant, the people were friendly, and the food was lovely.
Our driver was kind and knowledgable.
Because we had two young children with us, the morning outing on the 3rd day was scrapped.
Unless a different van was available, I don't think we would ride with Safariline again.

Oguz   –  
Poland PL
Visited: February 2017 Reviewed: Mar 6, 2017

Email Oguz  |  20-35 years of age  |  Experience level: first safari

Friendly staff, professional service
5/5

They offered the cheapest price for Safari and the price was worth the experience. The communication was really good with the staff and they were really friendly. We just regretted that we only had 1 night 2 days safari because we realized that safari without a whole day game drive doesn't make much sense. We could only see 2 of the big five because we only had afternoon and a morning game drive. Anyway, it's another reason to come back.

Petter   –  
Sweden SE
Visited: March 2017 Reviewed: Mar 6, 2017

Email Petter  |  20-35 years of age  |  Experience level: first safari

A nicely arranged trip where everything worked as expected.
5/5

I think it will be difficult to find an equally well-arranged safari for a lower price. For 300 USD (or 30.000 KSh, in our case), we got transport, accommodation, meals, and three days of guided safari (evening + full day + morning). The arrangements are not luxurious, but absolutely fine. Simple beds, Kenyan foods and bumpy roads are just perfect to me.

While some people in our group (who had booked through another company) were annoyed that their itinerary did not correspond with what they actually got, everything in ours was spot-on. They even managed to handle our weird food preferences with only a little confusion (vegan, gluten-free). Rose at the Safariline Defenders is very accommodating and helped answering all our questions before the trip.

When it comes to the safari, a lot depends on luck, but the guides communicate via radio and will make a good effort to show you what there is for the day. We saw lions, elephants, buffalos, hippos and giraffes up close, plus all the beautiful gazelles and other stuff. We were also lucky to have very nice company in our car!

Anouk   –  
Switzerland CH
Visited: March 2017 Reviewed: Apr 25, 2017

Email Anouk

The review below is the personal opinion of Anouk and not that of SafariBookings.
The experience was good but could be more knowledgeable
3/5

Going to the Masai Mara at the end of March was a great idea, the landscape is green, beautiful and few tourists are there.
The tour I booked with Safari Line was worth the price. Food was good, the place where we sleep was okay, otherwise I thought the guide could have told us more about the wildlife and also stop a bit more on the way to see other animals than the big five. This probably depends also on the group you are with.
In general, I think we should be careful not going too close to the wildlife so that we do not disturb them, but it was clearly not the case in Masai Mara, that's also why tourists are happy at the end of the day...

Fahad   –  
United Arab Emirates AE
Visited: April 2017 Reviewed: Apr 26, 2017

Email Fahad  |  20-35 years of age  |  Experience level: first safari

2 days Masai Mara - road trip & safari experience
4/5

Initially while booking this trip i had requested for some changes in the itinerary as some of our friends were flying back early & it was planned accordingly with a reasonable price USD 200 per person (group of 5). Rose came to pick us up at the airport shows her dedication towards clients. Next day early morning we were off to Masai Mara in a VAN which was a bit old & you can hear the loud sound of shaky windows specially when the journey reaches the bumpy part, however it wasn't too bad if your not traveling with kids because you get to see nice views and animals even before reaching national reserve (6 hours journey). By mid day afternoon we reached our camp miti mingi eco camp, we were warmly welcomed by camp staff & get to choose the tents as we wanted. Lunch at the camp was a bit disappointing, no choices specially for those that doesn't eat red meat although the chef PAPA made it up for Dinner & next day breakfast. Its advisable to request the food preferences in advance. The best & most amazing part was the national reserve game drive, our driver James was the best loads of experience & all the requests were fulfilled as we saw almost everything with close encounters. We were very lucky that day :)

Overall good experience, dedication to improve the experience. It can be better the with few fixes.
I will definitely refer safari line defender to my friends.

Jacques   –  
Kenya KE
Visited: July 2017 Reviewed: Jul 24, 2017

Email Jacques

A great experience
4/5

Very good driver and guide, unique views of wild animals, interesting meeting with Masai people, good food and normal tent camp.

Average User Rating
4.8/5
Rating Breakdown
  • 5 star 51
  • 4 star 12
  • 3 star 2
  • 2 star 0
  • 1 star 2
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