Reviews

Sort By: Date Most Helpful Rating 21-30 of 35 Reviews
Paulina   –  
United States US
Visited: June 2018 Reviewed: Dec 10, 2018

Email Paulina  |  20-35 years of age  |  Experience level: 2-5 safaris

Amazing Experience and Service!!!
5/5

I have done a good amount of traveling with different tours and groups and this one has blown the others out of the water.
From the first email correspondence from safari coordinator- Vera, I knew we would be in good hands. Communication was EXCELLENT- which is extremely important when you're trying to book trips across the ocean. I asked a thousand questions even up to the day before excursion and always had everything answered almost immediately.
The big difference between this touring others was evident almost immediately. We were picked up on time by our driver, Thomas- actually he was early and waited for us to get ready. We were driven to the port, while Thomas took care of the border crossing. When we waited for our boat I was really disappointed to see many people joining us (always like private intimate tours), but to my great surprise they were just crossing the river to Botswana and going their own direction. My husband and I were the only ones on the boat for Luciano Tours, we were picked by a private car and taken to the border and office. I could continue to go on in detail about everything but it all boils down to EXCELLENT. It was 5 star service the entire time, from pick up, safari, lunch, and going back.
Our actual safari was only us and 3 other people - since there were limited people we got to decide to where to go and what we all wanted to see. We would constantly pass jammed backed jeeps with so many people.
For lunch we went to a 5 star resort buffet- and we saw many different tour groups-- HUGE groups-- which I felt make you lose the entire beauty of the safari.
Since we were a small group our water safari was on a small boat , which let us get so incredibly close to hippos and elephants. We saw the big ferry like type boats with the big tour groups-- not our style, too loud, too many people-- the animals usually were scared away by them.

There are not enough good things to say about Luciano Tours. I recommend their company to everyone traveling to Zambia/Zimbabwe/Botswana. I look forward to future travels with them!

Jamie   –  
Zambia ZM
Visited: December 2018 Reviewed: Dec 12, 2018

Email Jamie  |  20-35 years of age  |  Experience level: over 5 safaris

Luciano is professional with friendly staff
5/5

We had a game drive with Luciano. They picked us up on time, being received by friendly guides.
The safari was amazing and the guides we quite knowledgeable in all sense. They took there time in properly explaining and answering all questions we asked. They were flexible with our tour putting into consideration other activities we had with a short time.
Luciano lived above our expectations and must be highly considered in your bookings

Bwalya   –  
Zambia ZM
Visited: December 2018 Reviewed: Dec 12, 2018

Email Bwalya  |  20-35 years of age  |  Experience level: first safari

It was an incredible experience
5/5

Everything was fine, the guides came on time, they were welcoming and friendly and it was an awesome ride.

Abigail   –  
Zambia ZM
Visited: December 2018 Reviewed: Dec 25, 2018

Email Abigail  |  20-35 years of age  |  Experience level: first safari

My experience with Luciano tours and travel was nothing short of amazing.
5/5

Vera was amazing. She took care of every aspect of the tour all I had to do was show up. I did the white water rafting at the Zambezi river and it was mind blowing!

José Luis Gomzalez   –  
Spain ES
Visited: January 2019 Reviewed: Feb 5, 2019

Email José Luis Gomzalez  |  65+ years of age  |  Experience level: over 5 safaris

All The activithies were carefully selected, monitorised and sucessefully achieved personally.
5/5

All The activithies were perfectly organized and sucessefully monitorised by this agency.
We aré totally satisfied,Jo

Ana   –  
Mexico MX
Visited: January 2019 Reviewed: Feb 5, 2019

Email Ana  |  65+ years of age  |  Experience level: first safari

Our stay in Africa was quiet and enjoyable thanks to the efficiency and human warmth of the staff
5/5

Everything was perfectly organizated.
We do not regret from anyone of the services they offered us. They did for us more than they had to. The activities were nice and worthiness. We will recommend this agency for all people we know are going to that place of the world. We are really grateful with Vera, her husband, the great Thomas and all the staff

Carmen Ruiz   –  
Spain ES
Visited: January 2019 Reviewed: Feb 5, 2019

Email Carmen Ruiz  |  65+ years of age  |  Experience level: over 5 safaris

They were allathe time at every moment trying to helpE
5/5

Everything was marvelous. They were always aware of us. We did not expected everything so well organize. Nothing sent wrong. The safari Tour was much exciting thank what de expected . They were always on time, they are very selló prepared so they has an interesting answer to all ou r questions about history, culture, etc. All their reccomendations were really excellent. The food , the landscapes, the tours.

Pablo Monroy Gomez   –  
Mexico MX
Visited: January 2019 Reviewed: Feb 8, 2019

Email Pablo Monroy Gomez

I received a fine personal attention, as if were old friends. In the other hand, i felt security alw
5/5

All my expectations were overpassed, meanly their personal atention

Paul Mendelow   –  
Australia AU
Visited: March 2019 Reviewed: Apr 4, 2019

Email Paul Mendelow  |  50-65 years of age  |  Experience level: over 5 safaris

This tour operator was outstanding in every respect.
5/5

During our 4 day stay in Livingston, Shadrick was allocated to us to assist with all of our excursions. His knowledge, reliability and friendship will never be forgotten. We experienced a trip of a lifetime by reason of the expertise of this tour operator. All of the designated tours were outstanding. All I can say is that I envy those persons attending the Commonwealth law conference in the next few days in Livingston. I would have no hesitation in recommending Luciano tours to anyone.

Kathleen Keating   –  
Canada CA
Visited: April 2019 Reviewed: Apr 25, 2019

Email Kathleen Keating  |  65+ years of age  |  Experience level: 2-5 safaris

Luciano Tours helped me make good use of my one free day at Livingstone.
5/5

After a conference in Livingstone I had one day to spare, so signed up for a day trip to Chobe national park in Botswana. Luciano Tours made the sign-up simple and provided a full day of touring by flat-bottom boat and open vehicle. We were thrilled to see all the wildlife we had hoped to see and especially enjoyed the experience on the water. Our guide had an excellent eye and helped us spot many birds we'd have missed otherwise, and he had good knowledge of birds and animals. The border experience was interesting, and our guide helped us negotiate the visa process. All in all, it was a memorable day and exceeded my expectations. Highly recommended.

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 33
  • 4 star 1
  • 3 star 1
  • 2 star 0
  • 1 star 0
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