Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 40
  • 4 star 6
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful 1-6 of 6 Reviews
Lorraine   –  
Nigeria NG
Visited: March 2016 Reviewed: Sep 12, 2016

Email Lorraine

Kenya Safari Arcade booked my flights and accommodation when I visited Kenya from Abuja.
4/5

Everything was dealt with very efficiently and with the minimum of fuss. We didn't go on a safari tour, just booked a trip to Samburu and a week later went to Diani. Everything went very well and worked out perfectly.

HLVG   –  
Nigeria NG
Visited: August 2016 Reviewed: Sep 18, 2016

Email HLVG  |  50-65 years of age  |  Experience level: 2-5 safaris

A reliable, well-organised, good-value safari company
4/5

KSA organised a two week safari holiday for a group of 4 adults in August 2016. We agreed an interesting visit programme in advance with modifications made to meet our budget. The safari coordinator responded quickly to emails and questions. Every detail of the arrangements was expertly handled. In particular we were very pleased that at every stage the drivers were there to collect us at precisely the time on the schedule. We were very happy with all the lodges and hotels where we stayed. The KSA drivers acted as guides at each safari location. Our safari in the Maasai Mara was particularly good with the driver demonstrating a detailed knowledge of the park and the animals. The experience at the Mara was amazing. We would highly recommend a visit to the Maasai Mara and we were also impressed by East Tsavo which, whilst another park, was completely different and was home to numerous herds of elephants which we had not seen at the Mara. The lodges chosen in both locations were excellent. The locations and accommodation did not disappoint. We did however find some of the distances travelled very arduous. Our only feedback to KSA following our visit was that realistic times should have been quoted for each section of travel. Due to the poor condition of many roads, the quantity of traffic and restrictions on the speed the mini-buses are allowed to travel at, it meant that we spent much more time on the road than expected. We may have altered our itinerary had these times been provided.

Osama   –  
Egypt EG
Visited: April 2016 Reviewed: Sep 26, 2016

Email Osama  |  20-35 years of age  |  Experience level: first safari

Amazing experience
4/5

Every thing was fine, friendly and aprochable staff, very helpful and corporative

Suki   –  
Austria AT
Visited: October 2017 Reviewed: Dec 11, 2017

Email Suki  |  20-35 years of age  |  Experience level: 2-5 safaris

Wonderful
4/5

Me and my husband were looking for a Safari Operator, which offers a mid-range safari & covers some specific National Parks of Kenya. Therefore we used safari bookings.com. This is how we found Kenya Safari Arcade with good reviews. Finally we booked the "6-Day Masai Mara, Nakuru and Amboseli" via Edith. A really good decision! Everything went very smooth: she answered all our questions and also the payment went without any troubles.
We were very satisfied with the chosen accommodations, especially with the Basecamp Masai :-))))
And our Guide David was also a really nice guy! The only thing, which can be improved a bit is the minivan. On some bumpy roads it was really not that comfortable.
Altogether: We can really recommend Kenya Safari Arcade and would also choose this Operator again.

Lucy   –  
Hungary HU
Visited: February 2018 Reviewed: Feb 22, 2018

Email Lucy  |  20-35 years of age  |  Experience level: first safari

Amazing very well organized 6 days safari in Kenya
4/5

I opted for the budget option for 680 USD, which is an avarage price in Nairobi and most of the travel agencies will group people together for a tour. We were 7 people in a mini van for a 6 days safari in Kenya. The driver and guide was excellent, he really knew a lot about animals and made an unforgettable trip for us. We visited 3 national parks in 6 days , but also spent a lot of time on the road travelling from one national park to the other. The accomodation is basic, if you have the budget go for higher quality accomodations because the lodges in Kenya are amazing. I would highly recommend this trip to anybody, it was well organized and you can see lot of animals like in the Lion King movie (we saw so many elephants, zebras, cheetas, baby lions, wildbeasts, buffalos, ect.) in beautiful Kenya

Rachael   –  
United Kingdom UK
Visited: May 2023 Reviewed: Jun 11, 2023

Email Rachael  |  50-65 years of age  |  Experience level: first safari

Tour guide went over and above
4/5

David collected us from the airport late at night to deliver us to our hotel. Lovely, chatty and informative about Nairobi.
The following morning Eliud collected us from the hotel (next time will stay there longer!) and we drove to Aberdare National Park. Such an easy man to talk to!
After a night at The Ark, drove to Lake Nakuru where local knowledge and experience showed. Such a variety of animals to see, way beyond expectations! Wonderful experience before driving to Masai Mara.
Eliud’s experience here showed and although the Big Five remained elusive we saw and experienced so much.
I had an allergy difficulty where there and although Ruphina had kept in touch, when I described what had happened I got a 4 word reply. The contents of the Safari lunch all had allergens of mine in them, I had an apology from the hotel, but didn’t eat lunch as didn’t want to end up using my epi-pens in such a remote area. I did expect more concerning a potential life threatening event - less safe than being parked next to hyenas and lions!
Glad we took a Safari vehicle, well worth it in Masai Mara as many routes we took would’ve been unavailable.
Now need to start saving pennies to return!

Reply from Kenya Tulia Safari Holiday Arcade
Reply from Kenya Tulia Safari Holiday Arcade
Posted on Sep 28, 2023

Hello Rachael, thank you for your feedback and I am really sorry to hear that you had an allergic reaction while on safari. Next time we will be sure to get clients' dietary concerns, so as to also advise the hotels on the same and avoid such incidences. Other than that, we are glad that you still had a good time with us and hoping to plan your next safari soon. Please also recommend us to your family and friends.

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 40
  • 4 star 6
  • 3 star 0
  • 2 star 0
  • 1 star 0
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