Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 40
  • 4 star 6
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful 1-10 of 40 Reviews
Sumitaka Yamamoto   –  
Japan JP
Visited: May 2017 Reviewed: May 22, 2017

Email Sumitaka Yamamoto  |  50-65 years of age  |  Experience level: 2-5 safaris

Wonderful safari life for my family
5/5

Wonderful safari life for my family

My wife, 5 years old boy, 2 years old girl and I visit Kenya and did 8 days Safari.
That was so nice safari and everything is adhered to all our wishes. We believe Kenya Safari Arcade is best Safari tour company in Kenya. I negotiate several company with my plan. Most company provide us a very good rate. However, Kenya Safari Arcade give us amazing price. I did not believe at that time.
However, they give us a hotel upgrade and private car tour for my family.
At first, we visit Mt. Kenya and stayed Serena Mountain Lodge. At this park, there are no game drive. But, we can see all animals from the hotel. This hotel face to water. Every animal come to drink water. This hotel has kids room and hotel staff take care of my kids during parents walking safari. All foods are so nice for my family. The hotel provides my kids a special menu. We are very satisfied all service.
Second day and 3rd day, we stayed Kenya Safari Arcade give us hotel upgrade to Ashnil Samburu. This is also very nice hotel. It located river and Elephant comes to drink water by the hotel. We can see big animals from hotel room.
Safari Driver also gives us a amazing experience during Safari tour. We request big 5 and rare animal. Driver always contact another driver and he realize us to have all requested animals. My kids really want to see a moment of hunting scene. Car driver fulfilled all our wishes.
4th day, Kanya Safari Arcade upgrade hotel again to Sweetwater’s Tented Camp.
It is so wonderful that I cannot express it by words. Car driver also guide us a fighting scene of rhinoceros and also take us a rhinoceros place that we can touch rhinos. Our kids were so exciting at that time.
At 5th day, we stayed Navisha Sopa lodge. Car driver provide us a boat safari. It takes 2 hours’ boat safari and we can get many Hippos.
6th and 7th day, this company upgrade Basecamp Masai Mara.
I cannot say anything about it. So wonderful, so nice and so amazing. Everything is over our expecting.
Few years ago, ex US Mr. President Obama stay this hotel too. All rooms are located face of river and in the jungle. At night time, many Carnivorous beast comes around the room. But, do not worry about this. Masai warrior guard all night time long. We can relax and sleep very well. At morning time, Awakened by the barks of lots of birds.
Masai hotel staffs provide a wonderful service include laundry and foods. We believe this is the best hotel at Masai Mara.
Kenya Safari Arcade gives us a free hotel upgrade.
We are fully recommending this company. I guarantee you will be 100% satisfied after Safari.
Minus point that we have, car is old and not 4wd. Sometimes, stack at bad road.
This is only one minor minus point.
If you need good price (reasonable), good service, nice game drive and good accommodation. We are fully suggesting you Kenya Safari Arcade.

Sabina & Robert   –  
Slovakia SK
Visited: March 2024 Reviewed: Mar 19, 2024

Email Sabina & Robert  |  20-35 years of age  |  Experience level: first safari

Great safari experience
5/5

We saw four out five from big five which was amazing. Our driver/guide Musa was very experienced and we felt safe in traffic and also on bumpy roads with him and he had lot of knowledge about animals and environment. He was trying to get to the animals as close as he was allowed to come due to regulations and thus we saw animals from just few meters. Accommodation was simple but clean.

David   –  
Hong Kong HK
Visited: December 2023 Reviewed: Jan 22, 2024

Email David  |  35-50 years of age  |  Experience level: 2-5 safaris

They Took Great Care of Us!
5/5

Kenya Safari Arcade build us a fantastic package that allowed us to experience a variety of Kenyan highlights. They helped us to identify hotels that suited our budget and desired experience, arranged all the transportation and guides, and demonstrated ongoing care and check-ins while we were travelling.

Our customized itinerary included:
- Lake Naivasha
- Masai Mara
- Amboseli
- Mombassa

Communication was outstanding, and they always responded to my questions quickly. The staff they employed were consistently friendly, polite and professional. We chose Kenya Safari Arcade specifically because they are based in Kenya and we wanted to support a local company, and we never regretted it!

Zexi   –  
China CN
Visited: October 2023 Reviewed: Dec 12, 2023

Email Zexi  |  20-35 years of age  |  Experience level: first safari

EXPERIENCED driver&guide recommended
5/5

My friends and I ,6 people, booked a tour with Ruphina, 7 days 6 nights, with 4x4, during the chinese national holiday. The travel experience is very good, mainly for the following reasons: the driver is very experienced, the travel agency describes truthfully, deals with integrity, and the travel agency reception staff will make reasonable suggestions to us.

Jon   –  
Austria AT
Visited: October 2023 Reviewed: Oct 29, 2023

Email Jon  |  50-65 years of age  |  Experience level: over 5 safaris

A splendid service oriented concierge
5/5

6th safari in my life. Best one ever. Saw so many baby animals. A baby topi just learning to stand. Baby cheetah and giraffe and hyenas and so on. Saw every animal in the big 5. Driver was great with our kids.

Felipe Bernal   –  
Colombia CO
Visited: July 2023 Reviewed: Oct 15, 2023

Email Felipe Bernal  |  20-35 years of age  |  Experience level: first safari

Best Safari Company. Totally recommended
5/5

We had a dream safari trip to Masai Mara all arranged with Kenia Safari Arcade. Edith was great helping us solve any inquiry and fit all our needs.

We reviewed many companies before our trip and don’t retreat going with Safari Arcade. Everything exceeded our expectations. Selected hotel was perfect and game drives we so much fun.

If you are planning a trip to Africa don’t hesitate going with this company. I definitely recommend it.

Justine   –  
United States US
Visited: August 2023 Reviewed: Sep 25, 2023

Email Justine  |  20-35 years of age  |  Experience level: first safari

An Unforgettable Safari in Kenya
5/5

If you're looking for an incredible safari experience in Kenya, look no further! We booked through Kenya Tulia Safari Holiday Arcade and had the most amazing six-day safari. Ruphina--our trip coordinator--was highly responsive and kind. She organized a specialized itinerary specifically suited to our preferences and hopes for a safari experience, including an amazing hot air balloon ride over the Maasai Mara. Gideon--our driver--was highly knowledgeable, kind, and funny. We could not be more thankful for Kenya Tulia Safari Holiday Arcade (especially Ruphina and Gideon) for an unforgettable experience.

Reply from Kenya Tulia Safari Holiday Arcade
Reply from Kenya Tulia Safari Holiday Arcade
Posted on Sep 27, 2023

Hello Justine, thank you for your positive feedback I am really glad that you had a wonderful time with us and that you enjoyed your trip. Thank you for booking with us and looking forward to planning your next trip. Be sure to recommend us to your family and friends too. Cheers!!

Vera   –  
Netherlands NL
Visited: September 2023 Reviewed: Sep 21, 2023

Email Vera  |  20-35 years of age  |  Experience level: first safari

Amazing experience and great service
5/5

We had an amazing trip in Masai Mara and Lake Nakuru! Our driver and guide, Joe, was kind and knowledgeable and could answer all our questions. He made sure we had the best experience, finding all the animals (we got the big five!), all with excellent driving in sometimes difficult terrain. Although our onward flight to the beach got changed to an earlier time, he made sure we had enough time to pass by lake Naivasha for a boat ride, which was great. Also, Ruphina from the office checked up on us multiple times to ensure all was good. Overall, a great trip with good value for money. Would recommend!

Reply from Kenya Tulia Safari Holiday Arcade
Reply from Kenya Tulia Safari Holiday Arcade
Posted on Sep 27, 2023

Hello Vera, I am glad you had a good time and also got to see all the big 5. Hope to plan your next safari soon and don't forget to recommend us to your family and friends.

Wong Ying   –  
China CN
Visited: August 2023 Reviewed: Aug 17, 2023

Email Wong Ying  |  35-50 years of age  |  Experience level: first safari

Perfect Family Safari Tour
5/5

Perfect family safari tour to Kenya in August, 2023. Margaret has helped us in planning and booking this 12-day tour from May and has given great suggestions on including Aberdare, Ol Pejeda and Naivasha in the itenerary. The dirver Anthony was very experienced and knowledgeable. With his professional guide, we were able to see all animals we wanted to see and the amazing Mara crossing. I would definately recommend Kenya Safari Arcade to everyone. They are a reliable and trustworhy agency.

Reply from Kenya Tulia Safari Holiday Arcade
Reply from Kenya Tulia Safari Holiday Arcade
Posted on Sep 28, 2023

Hello Wong, this is wonderful to hear, and we really appreciate your feedback. Please be sure to recommend us to your family and friends.

Barry   –  
United States US
Visited: July 2023 Reviewed: Aug 2, 2023

Email Barry  |  65+ years of age  |  Experience level: first safari

Delivered as promised
5/5

From the booking to Safari was a great experience. Margaret was very helpful and reliable getting safari confirmed.

Joe is very prompt, polite and very safe driver. We were able to see lots of animals and Joe had patience so we could take the pictures we wanted.

Reply from Kenya Tulia Safari Holiday Arcade
Reply from Kenya Tulia Safari Holiday Arcade
Posted on Sep 28, 2023

Hello Barry, thank you very much for your review and we appreciate the kind words. Looking forward to planning your next safari.

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 40
  • 4 star 6
  • 3 star 0
  • 2 star 0
  • 1 star 0
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