Reviews

Sort By: Date Most Helpful Rating 371-380 of 483 Reviews
Sal   –  
United States US
Visited: September 2017 Reviewed: Oct 21, 2017

Email Sal  |  35-50 years of age  |  Experience level: first safari

Everything you would want from an African safari.
5/5

I can't recommend Spirit of Kenya enough! I was booking a safari for my honeymoon, and from the start they quickly answered all of my questions and really helped us decide what choices were best for our trip. They picked us up at the airport which was wonderful, and got us to our first destination. Our guide, Simon, was very friendly and knowledgeable, telling us much about the areas we were visiting. He also knew about virtually every animal we saw on safari. We chose the jeep option, which I would also highly recommend. We visited 5 different areas of Kenya, and if you are able I recommend this, because you see very different landscapes and animals throughout. One thing I would also recommend for any safari is to make sure you have some extra money to buy things from the locals, and be ready to haggle. They can be quite persistent! It was the most fun we've ever had and can't wait to go back someday. Spirit of Kenya were a big part of what made this trip so great, they took care of everything, and even got us back to the airport for our flight home. They made the whole trip worry-free, so that all we had to do was sit back and enjoy the beautiful experience.

Perla   –  
Argentina AR
Visited: May 2017 Reviewed: Oct 11, 2017

Email Perla  |  65+ years of age  |  Experience level: 2-5 safaris

amazing experience
5/5

We are very glad with our tour through Kenya, we had enjoyed visiting Masai Mara, seeing those wild animals everywhere,the hotel and our nice, friendly and warm guide, who also speaks very well in spanish
Wethank you very much for the excellent tour organization for us
Wewill recommend you to our friends when they would be travelling to Kenya

Wendy Cosgrove   –  
Canada CA
Visited: September 2017 Reviewed: Oct 4, 2017

Email Wendy Cosgrove  |  35-50 years of age  |  Experience level: first safari

Trip of a Lifetime!
5/5

We just finished our African Adventure organized with the amazing help of Vanessa from Spirit of Kenya (It Started in Africa originally). There were a few last minute changes to our accommodations (due to the rebranding of the Company) but we were more than happy with all of the changes. All of the lodges/camps we stayed at were exceptional and although we chose all the camps in Level A (Mid Range), they were all 5 stars to us. Because we were travelling to Tanzania as part of our tour, we had to change drivers and vehicles at the border. This was all well organized and we didn't have to worry about a thing. We had John as our guide for the Masai Mara and he was awesome. He was quiet but he made sure we got the best view of the animals. His driving skills were also incredible as the roads in Kenya are not easy to drive on. For the last leg of our adventure in Amboseli we had Steven for our guide. He was also very knowledgeable and we always felt safe with him at the wheel. Overall it was a trip of a lifetime and we were very happy we chose Spirit of Kenya to organize it for us.

https://www.tripadvisor.ca/ShowUserReviews-g294207-d12848593-r529613417-Spirit_of_Kenya-Nairobi.html#

Serafim Barbosa   –  
Portugal PT
Visited: September 2017 Reviewed: Oct 2, 2017

Email Serafim Barbosa  |  35-50 years of age  |  Experience level: first safari

Amazing !!!!!
5/5

Me and my family have done a 6 days tour in Amboseli, Lake Naivasha and Mara and it was awesome, we couldn't be happier! From the first email until the last day of the safari, all was a success. Charles, our guide, is a phenomenal person and professional and we learn so much with hi. He really loves his job and his company. All the staff was great and the accommodation in each location was really well chosen. We are happy enough to say to all our friends to go with Spirit of Kenya in their adventure and we will come back for sure!!!

George Thomas   –  
India IN
Visited: September 2017 Reviewed: Sep 29, 2017

Email George Thomas  |  50-65 years of age  |  Experience level: first safari

Absolutely perfect!
5/5

Going on a safari in Africa is a new experience for us. We approached it with some trepidation, and chose the safari operator based on reviews on the internet. It worked out so well, that we are still in the afterglow of the wonderful experience with The Spirit Of Kenya! Communication was swift, courteous, professional and absolutely clear. If there ever is a company which fulfilled every one of their promises, this is it. We were an hour late in arriving at Nairobi. We were met by a smiling Moses and Jackson, and they set the tone for the great days ahead - smiling, polite, helpful, professional. We were picked up from the hotel as scheduled, absolutely no delay. Charles was our driver and guide for the next five days. Courteous, knowledgeable, cheerful and very helpful. He has sharp eyes and showed us all the wonderful wildilife in Hell's Gate, Lake Naivasha and the incredible Masai Mara.
Spirit of Kenya took care of the trip from end to end. All the hotels they recommended were very good. Food was arranged on the safari and even on the return drive to Nairobi which is a very thoughtful touch which places them right in the seven star category. I cannot praise them enough. Thank you Spirit of Kenya for a really wonderful trip.

Barbara Grupinska   –  
United States US
Visited: January 2017 Reviewed: Sep 15, 2017

Email Barbara Grupinska  |  50-65 years of age  |  Experience level: first safari

The best ever tour operator!!!
5/5

Actually this is my third review of the Spirit of Kenya. I simply cannot resist writing things about them. From the very first email to the last day of safari this experience has been engraved in my heart. If you ever need to chose a tour operator for Kenya, I strongly encourage you do use Spirit of Kenya. Their operators, they tour guides, the vehicles the suggestions was simply awesome. If you need additional information you can email me ulana101@yahoo.com for further reference checking. I went for 9 days Kenya Safari, it was so spectacular and magnificent. Thank you Siprit of Kenya, thank you Simon my dear friend for life. Thank you Carlos our tour guide another friend for life. I cannot wait to see you again, I will visit Kenya soon.

Dana   –  
United Arab Emirates AE
Visited: August 2017 Reviewed: Sep 13, 2017

Email Dana  |  35-50 years of age  |  Experience level: 2-5 safaris

Amazing experience
5/5

Thank you Kenya, thank you 'Spirit of Kenya'!
This was one of the most beautiful vacation I had. I felt secured, inspired and grateful to people, nature and animals.
Te agency and our guide arranged everything perfectly for us and we simply didn't have anything else to do but enjoying and feeling the nature.

Rich   –  
United States US
Visited: March 2017 Reviewed: Sep 8, 2017

Email Rich  |  50-65 years of age  |  Experience level: 2-5 safaris

we've already recommended them to my son and he chose them too
5/5

I talked with eight or more safari companies, asked for their suggestions, and told them what we wanted. There were several that I really liked, but Spirit of Kenya won out easily. I didn't just choose the cheapest options, and I really appreciated that Spirit of Kenya recommended 2-3 resorts in different price ranges and let me choose. We loved all three places that we stayed. James, our driver, was amazing at finding us fascinating animals and getting us great photo opportunities. My son later wanted to take his wife on a photo safari, researched several safari companies, and agree with my recommendation to use Spirit of Kenya.

Laia P   –  
Spain ES
Visited: August 2017 Reviewed: Sep 6, 2017

Email Laia P  |  20-35 years of age  |  Experience level: first safari

Unforgettable experience!
5/5

Last week I came back from one of the best trips I have lived so far and which I will always remember. Two friends and I travelled to Kenya and Tanzania for 15 days and we had the chance to live the essence of Africa, its beautiful and different landscapes, its animals and its people. We did a long safari of 10 days (Lake Naivasha, Lake Nakuru, Maasai Mara, Serengeti, Ngorongoro Crater and Tarangire), spent one day in Arusha, did a short trekking in Materuni and flow to Zanzibar, where we stayed the rest of our trip.
My friends and I agree with the fact that doing a safari of 10 days can be too much. I love animals and I enjoyed a lot watching them. However, it is true that once you have seen so many giraffes, impalas, zebras and wildebeest, it is no longer exciting to see more of these animals. That’s why we consider that maybe with 4-5 days in a safari would be enough. The best parks to me are Maasai Mara, Serengeti and Ngorongoro Crater.
Having explained a little bit our experience of this trip I would also like to give me opinion regarding the agencies with whom we travelled: Spirit of Kenya and Soul of Tanzania.
On January we bought the flights from Barcelona to Nairobi and once we got them I started getting in touch with lots of agencies, Spanish and foreigner ones. I rejected most of them due to its expensive prices. We were aware that travelling to Africa was expensive but we wanted to find a more “affordable” agency but without having to renounce to the things we wanted. At the end I finished discussing our trip with only a few agencies and among them there was Spirit of Kenya and Soul of Tanzania, the agencies with whom we shared our amazing experience in Africa. From that moment, the only aspect that we took into consideration in order to choose one agency or the other one was the treatment received from the beginning.
Vanessa was the person with whom I discussed everything from the first instance and her help, kindness, predisposal and willingness to offer us the perfect trip were crucial factors to make our decision. She always answered my e-mails and questions very quickly (many of them in less than 24 hours) no matter the time it was. Her e-mails were clear and very detailed. She was very patient with all my requests and my constant changes of opinion. She offered us different combinations of routes and activities attending our preferences and she gave us too different accommodation options taking into account its level (high, medium, normal).
The treatment received from her as well as from the agency never changed and remained the same during the whole trip. Before our trip I read many opinions of different people and some of them explained that their agency adopted a carefree attitude once they made the first payment of the price. This was not our case and the agency was always willing to help and to make our trip possible. In addition, we were in touch quite often since they had to confirm us the booking of the different accommodations chosen.
Even when difficulties ahead they acted honestly and quickly. There was a misunderstanding with the total price of our trip since in the final version of the contract it was stipulated one amount and after having paid the 50% of the same they notified us that the sum of the total amounts was wrong and that the final price was higher ($ 1,500 more). From that moment I discussed all this issue with the general director. She apologized for the misunderstanding and offered us different solutions to avoid the extra cost. Besides, she offered us to the possibility to cancel the reservation and to refund our money as well as to maintain all the reservations made in the event we decided to continue with a different agency. Finally, taking into consideration all the options we had, we decided to continue with them and we only had to modify a little bit our itinerary in order to reduce the final price. Moreover, they also offered us an upgrade on the Tanzania side to their premium line: better jeep (we could charge our phones and cameras), better food (including wine), unlimited water bottles during safari of 1 liter and a fabulous guide. Also, I have to mention that, while in Arusha, where we were spending two nights in the same accommodation, we asked them to change the second night since we were not comfortable in the place we booked (it was dirty, the insect screen was broken, etc.). The agency answer very quickly and they changed our accommodation for the next night free of additional charges.
Having set the aforementioned, I would sincerely recommend both agencies (Spirit of Kenya and Soul of Tanzania) and if I had to repeat our trip I would clearly do it with them again.

Jill   –  
United States US
Visited: August 2017 Reviewed: Sep 5, 2017

Email Jill  |  35-50 years of age  |  Experience level: first safari

Wonderful safari!
5/5

Just returned from safari. Had a wonderful experience. I booked online and was nervous because I did not know anything about safaris but all of my inquiries were answered promptly and in detail. My safari guide was awesome and adaptable. I asked for some changes during the tour and he was gracious and accommodating. Overall had a fabulous safari.

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 465
  • 4 star 13
  • 3 star 4
  • 2 star 1
  • 1 star 0
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