Reviews

Sort By: Date Most Helpful Rating 11-20 of 77 Reviews
Andrea Donetti   –  
Italy IT
Visited: December 2018 Reviewed: Dec 24, 2018

Email Andrea Donetti  |  20-35 years of age  |  Experience level: first safari

An amazing experience!from the lodge to the driver all was perfect!
5/5


The safari was an amazing experience, all the lodge were very good and especially having Mike as driver and guide was perfect!he was very professionally, very kindly and had taking care of us in all possible aspect!!for sure I will recommend best memories safari agency to all my friends and family!!!

Marina Bondarenko   –  
Poland PL
Visited: December 2018 Reviewed: Dec 25, 2018

Email Marina Bondarenko  |  20-35 years of age  |  Experience level: first safari

Perfectly organized trip with professional guide.
5/5

I highly recommend safari with BestMemories - timely responses, answers to all questions, professional guides. We also got free upgrade for accommodation

Alfonso & Margarita   –  
Spain ES
Visited: November 2018 Reviewed: Dec 31, 2018

Email Alfonso & Margarita  |  35-50 years of age  |  Experience level: over 5 safaris

Good quality/price
4/5

The communication with Isaac, the manager of Best Memory Safaris, was easy from the beginning. The vehicle was a 4x4 Toyota van (a little dated but nice anyway), with lift roof to see better the animals. Inside de van was a little camping fridge with fresh water bottles, and two sockets to charge your electronic stuff.

Valeria Capsoni   –  
Italy IT
Visited: December 2018 Reviewed: Jan 6, 2019

Email Valeria Capsoni  |  35-50 years of age  |  Experience level: 2-5 safaris

Great operator and very good experience
5/5

We like very much the trip , our driver and everythings ,all the hotel were great except the one in Nairobi..
Our driver the car and the safari organisation were great!Thanks to Isaac and Antony

Lucy Mundia   –  
Sweden SE
Visited: December 2018 Reviewed: Jan 15, 2019

Email Lucy Mundia  |  20-35 years of age  |  Experience level: 2-5 safaris

It was really the best and memorable Safari for the whole crew
5/5

You were absolutely the best,very helpful and professional drivers who answered alllllllll our questions.We'll definately be back sooooon.

Senneh   –  
United States US
Visited: December 2018 Reviewed: Jan 30, 2019

Email Senneh  |  35-50 years of age  |  Experience level: 2-5 safaris

Very well organized and professional
5/5

Our safari with Best Memory Safaris was excellent. It is stressful to plan and book from out of the country without local knowledge, but Isaac made it all easy. Our guide/driver, Patrick, was excellent. He was fun, organized and knowledgeable. We really appreciated how well planned everything was with a great schedule for meals and arrival to lodges that did not cut short our safari time. The lodges and 4x4 Toyota Landcruiser were all excellent. Thanks so much to Isaac and Patrick for such a fantastic trip!

Alexandra Vagi   –  
Germany DE
Visited: January 2019 Reviewed: Feb 14, 2019

Email Alexandra Vagi  |  20-35 years of age  |  Experience level: first safari

One of the most authentic experiences we have ever had
5/5

We booked a 4-day safari with Best Memory Safaris and before we arrived to Kenya we already knew that we were in good hands. Isaac was extremely responsive and very precise in every answer he gave us about our future trip to the savannah. He was the only tour operator (we messaged many) who was not trying to push us to buy the tour from him at all cost – but he made sure that his offer suits our interest and needs. Nowadays it is quite rare to see such attitude in the service sector unfortunately. Isaac is truly customer centric and this is what made us decide to take on his tour, which turned out to be one of our most memorable experiences.

Our driver was Saidi M. Harusi - an extremely kind, funny and genuine tour guide who knows a lot about the wild animals - we just couldn't have wished for a better one. He is very respectful towards both animals and people; and this respect is reflected in every story he tells about the wildlife in Kenya - as well as in the way he is treating his Clients and the people he meets during the tour daily. He is the type of person who truly cares of other people's wellbeing (both in his private and professional life) and during our 4 days trip he made sure that we are having an unforgettable experience. He was all the time very flexible whenever we needed a break - or wanted to watch the animals a little longer. He would go an extra mile (literally!) for his Clients when it comes to finding wild animals and would show them from as close as possible (but from a safe distance & without disturbing those wild beauties), which is truly a euphoric experience for travellers who go on a safari for the first time. Moreover, he is just as happy to see the animals as his Clients - which is really heartwarming to see. He is an incredibly jolly man whose positive attitude is contagious; and you can feel that he is not bored neither of his job nor the travellers. I can say that we have learnt a lot from him - and not only about the animals, but some valuable life lessons as well. We were truly sad to say good bye to him after our journey ended – we can not thank him enough for these wonderful days out in the savannah!

We also very loved the lodge where we have stayed during this trip – it was beautiful with a very close view on the wild animals passing by. The staff of our accommodation was providing an excellent service and the food was delicious.

Thank you very much, Isaac and Saidi, for everything – we will be back!

Li Charles   –  
China CN
Visited: February 2019 Reviewed: Feb 20, 2019

Email Li Charles  |  35-50 years of age  |  Experience level: first safari

Very good operator in planning and communication, polite and patient.
5/5

Great experience with Best Memory Safaris, we had a lot of requests and later changes on our plans, they all handled it very well, good suggestions to the Safaris. Our driver and Guide Steve are fantastic, he is very nice and knowledgeful for Safaris and all kind of animals. We are very lucky to see many kinds of animals during the trip. Thanks to his experience. Highly recommend Best Memory.

Michel Hebert   –  
Canada CA
Visited: February 2019 Reviewed: Mar 4, 2019

Email Michel Hebert  |  50-65 years of age  |  Experience level: first safari

Trip of a lifetime!
5/5

cannot say how we enjoy our safari, words are no enough.

It was a trip of a lifetime, and from the first contact by email with Isaak, the owner, we felt taken care of 100%.

The safari was beyond what I imagined, with Maasai Mara as the highlight of our journey.

We saw tons of wildlife across Kenya, and 3 National Parks an Reserves. Lions and elephants were great.

I want also to thank Mike Mike, our driver and guide who went out of his way to make us enjoy our trip. He was very good and patient at finding the perfect shot for photo opportunities.

This was a private safari and I do recommend this as the price is not much higher than a group.

Kenya, what amazing people first!

Peter   –  
France FR
Visited: February 2019 Reviewed: Mar 8, 2019

Email Peter  |  50-65 years of age  |  Experience level: 2-5 safaris

Excellent memories :-)
5/5

I will share some of my experiences with Best Memories Safaris. Overall, they were in one word: excellent! Especially the flexibility and support from the people at Best Memories made a strong impression. To provide some examples: I took one of the tours suggested on this website as an example, and personalized it according to my own wishes. I asked Isaac, the operations manager at Best Memories Safaris whether it was possible to make those changes, and no problem, the changes were made! Another example: I had studied some of the comments from other people, and several reviewers suggested that, in order to avoid having to spend a whole day in a car, traveling from one park to another, to take a small plane to cover the distance. I asked Isaac whether that would be possible, and yes, not a problem, that could be arranged. Evidently, these changes have an impact on the price, but after all the changes that we made to the original proposal; we ended up with a very decent price. This way, we agreed upon a program and a price, and off we went on our safari! However, unfortunately, our flight leaving from France was cancelled, and we had to leave a day later. I was afraid that this would screw up all of our plans… Therefore, I called Isaac from Paris, told him about it, and asked for his advice. Luckily, he was able to change some of our plans, so that most of our trip was still very much as originally planned. The next day, we were able to fly to Kenya. When we arrived in Nairobi, Isaac was waiting for us, and introduced us to our guide, Steve. Steve would take care of for the next few days, and he did that in an excellent manner. On a regular basis, he would provide us with some background information and if we would have a question, we could ask it and he would provide us with an answer, but apart from that, he would be discreet. If we wanted to stop to take a picture, we only needed to ask him, and once we were ready, we would continue. Steve took excellent care of us in Lake Naivasha and Masai Mara, and dropped us off at the airstrip, where a small plane would take us to Amboseli. In Amboseli, the next guide, David, was waiting for us. Like Steve, he was very helpful and had a beautiful sense of humor. David took expertly care of us in Amboseli, Tsavo East and drove us to Diani beach. The trip to Diani beach, via Mombasa, took quite a while, due to heavy traffic. Something we were not looking forward to repeat when we would be leaving. Therefore, when we arrived at the office of Best Memories Safaris in Diani Beach, we asked whether it would be possible to change our scheduled flight from Mombasa airport to Nairobi, to a flight from the Diani Beach airstrip to Nairobi. Isaac took care of it straight away, and cancelled our original flight and replaced it with a flight leaving from Diani Beach. Evidently, we had to pay for the difference, but that was more than worth it! Once again, the flexibility and customer orientation of Isaac was amazing! Overall, we had an amazing experience and had a safari that was organized without a glitch.

Average User Rating
5.0/5
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