Reviews

Sort By: Date Most Helpful 11-20 of 74 Reviews
Eric Pennel   –  
France FR
Visited: April 2022 Reviewed: May 24, 2022

Email Eric Pennel  |  50-65 years of age  |  Experience level: first safari

Kindly professional
5/5

We spend 4 fantastics days in Kenya with Bestmemorysafaris.
Excellent knowledge of parcs, incredibles lodges, goods guides.
Except rhinocéros, we have seen big fives several times.
Thank you for this amazing trip.

Alan Whatley   –  
United States US
Visited: January 2022 Reviewed: Mar 2, 2022

Email Alan Whatley  |  50-65 years of age  |  Experience level: 2-5 safaris

Excellent experience, can’t imagine better value for money
5/5

Highly recommend best memories Safaris for a customized and personalized experience.
Best memories did a fantastic job from start to finish, they picked us up at 1 AM in the morning from Nairobi airport and dropped us back to the airport at the end of our trip in Mombasa. Our driver was Anthony and he did a phenomenal job, extremely knowledgeable of the terrain, areas and wildlife, When you spend up to 12 hours a day in a vehicle with someone you don’t know could be uncomfortable but Anthony has a great personality and we quickly felt very comfortable with him.
We did an eight day Safari, one day in Lake in Nakuru, 4 days In Masa Mara Then Amboseli followed by Tsavo East. Followed by four days at the Diani beach near Mombasa.
I will be honest with you, I was very skeptical of dealing with an small local business that has a PO Box for its address and requires payment by wire transfer. Everything above was setting off red flags that I could be being scammed, but it couldn’t be further from the truth, Isaac was fantastic dealing with the many changes I made to the itinerary in the months leading up To our arrival.
We are planning to use best memories safaris on our return in January 2024, you are not going to find a better value for your money anywhere else.

Dorina   –  
Romania RO
Visited: January 2022 Reviewed: Feb 5, 2022

Email Dorina  |  50-65 years of age  |  Experience level: first safari

A Great Experience with Best Memory Safaris !
5/5

We spent 7 amazing days in Safari Kenya, through 5 NP, Masai Mara, Naivasha, Amboseli and Tsavo East, with mid-rage accommodation in 4 locations, at the beginning of this year, organized by Best Memory Safaris. 4 people , with a Land Rover that has proven to be the best choice for both dry and muddy roads, so as not to miss any opportunity and to fully enjoy the safari experience. They waited us at the airport in Nairobi and dropped us off at the hotel in Diani Beach where we continued our vacation for another week. On the way back, they also helped us to get to Mombasa train station. Thank you Isaac for all the support and flexibility, for the perfect organization, 7 perfect days, each with a different experience, in which we gathered the best memories. So professional !
And if it was perfect it was thanks to Antony, our driver, experienced, patient, dedicated, with one ear on the radio station, not to lose any tips, with a very good orientation, capturing the perfect moment in the indicated places, sometimes anticipated the animals' route, always chose the best position for photos and videos. It was like in a Discovery documentary.
He also proved to be the perfect guide, a small encyclopedia, happy to share with us his rich experience and knowledge about wildlife, animals and their habits, trees, about Kenya and its people.
We had an unforgettable week, full of energy, humor and adventure. Thanks Antony, you made our safari exceptional. He is your man for a successful safari, we warmly recommend him as well as the company Best Memory Safaris, indeed!

Hamza Ahmed   –  
United Kingdom UK
Visited: December 2021 Reviewed: Jan 27, 2022

Email Hamza Ahmed  |  35-50 years of age  |  Experience level: first safari

Best Safari Experience Ever, Look No Further!
5/5

Where do I start, firstly anyone who is thinking of booking with best memory safaris, I suggest you DO IT. We travelled as a family of 4 in December 2021. We were met by Issac who arrived on time to pick up us from our hotel, he was very professional, respectful and communication was excellent. We spent most of our time with our guide Anthony who made the experience even better due to his sense of humour. We travelled in a 4x4 Landcruiser which was very comfortable and Anthony was an amazing guide with a vast array of knowledge. He shared a lot of knowledge on the animals, birds and plants/trees and was patient with us when we wanted to take pictures or videos. The service could not be faulted at all. we plan to travel again and will be using them again. it is 100% worth every penny.

Juraj   –  
Germany DE
Visited: September 2021 Reviewed: Oct 3, 2021

Email Juraj  |  35-50 years of age  |  Experience level: first safari

Great trip with a professional but still personal operator and guide
5/5

We have been on a 11 day safari with Best Memory Safaris at the start of September 2021. To cut it short, overall it has been a very nice experience which did certainly fulfill our expectations.

We organized the trip on short notice just a couple of days before departure. Isaac from Best Memory Safaris has been very open to support a customer itinerary we wanted to have due to both arriving and departing by air from Mombasa. Isaac did put together a schedule which we liked and was very responsive in his communication also regarding our additional questions and requests. We also decided to go for a jeep rather than a a van, which we very much appreciated later during the trip, we certainly do suggest to take a jeep if your budget allows for it. As Isaac was also able to offer a quite competitive price we decided to get into business with him over a couple of competitors which we considered.

We have been picked up at the airport by Isaac and by our guide Anthony. We actually very much appreciated Isaac showing up and traveling from Nairobi for this purpose. We did directly pick up our trip with Anthony and moved towards Taita Hills. We continued over Camp Ziwani, Amboseli, Lake Nakuru followed by Masai Mara, Lake Naiwasha and lastly Tsavo East. I will not dive into all the great experiences we had in the parts as this would be too much for this review. We managed to see all the animals on our bucket list - big and small and also some action. We truly believe a lot of this was due to our wonderful guide Anthony, who obviously has a great amount of experience and knowledge about the parks as well as the roads and was able to spot the animals himself as well as to work with other guides to bring us to them. Clearly this was a great advantage over other guides and groups we have met on the trip. Anthony was very professional in every aspect of his work and also very concerned about Covid-19 safety which we appreciated. Likewise as our trip included multiple long distance drives we appreciated his excellent driving skills on one side but also his careful approach with safety on first place on the other. Actually considering the distances next time we certainly would take one flight from Nairobi or consider taking a local flight or train between the two in worst case. I have to mention that the attention to the jeep Anthony did exercise in terms making sure we have a full tank, balanced tire pressure and that the car is clear did help us to feel secure and relaxed. On top of the guiding and driving skills I have to say that we very much enjoyed the time Anthony as person in long talks with him about life and situation in Kenya as well as in Slovakia and the similarities and differences as well as many other topics which we touched. Thus although the drives were long we spent them pleasantly.

As in every longer trip not everything went smoothly and we had some issues. In particular Sentrim Mara was a disappointment and quite under par of other accommodations we did stay in during the trip. Not working water, pretty poor food and totally shitty internet access did make us sad. Isaac helped us to resolve the problem with water, which made the situation acceptable, even though not desirable. Likewise Setrim Tsavo East was a disappointment. We certainly would suggest to avoid these on a mid-range budget. Never the less we believe Isaac handled the situation properly and hopefully will arrange itineraries considering our feedback in the future.

We liked the trip very much, not only because of the wonderful sights and experiences in the parks but also due to professional services of our guide Anthony and the planning of Isaac. If you are up for a mid-range custom trip we certainly can recommend Best Memory Safaris. All in all this was a great trip and great value for money.

R Brown   –  
United States US
Visited: October 2019 Reviewed: Nov 15, 2019

Email R Brown  |  50-65 years of age  |  Experience level: 2-5 safaris

A Very Special Photo Safari Experience, Wonderful
5/5

Issac at Best Memory and our fabulous guide Anthony arranged a wonderful 14 day safari and beach trip for my wife and I. All aspects of the planning and communication and execution were flawless, with Issac checking in from time to time during the trip to make sure things were going well. Ours was a private safari. We took one of Issac's trips and customized and extended it a bit (researching parks/accommodations). We let him know our budget and the fact that I was a professional photographer. Additionally, Issac's quote was very affordable considering the level of service. This was not our first safari and we are seasoned travelers and Best Memory is one of the best companies we have dealt with on all levels in quite some time. If you want a personalized, affordable safari experience look no further. I give them the highest recommendation.
Kudos to Anthony our guide who knew what a photographer wanted.

Clare   –  
Kenya KE
Visited: September 2019 Reviewed: Oct 9, 2019

Email Clare  |  20-35 years of age  |  Experience level: over 5 safaris

Wonderful trip and service
5/5

We were a trip for 16 people from 12 countries/6 continents and Isaac was wonderful throughout the organisation process; he was very communicative, understanding about fluctuating guest numbers, missed flights and very accommodating with adding people for only a part of our safari itinerary.

The safari itself was great value (I've done a lot of safaris and the quality of hotels, animal sightings and overall experience was the best value for money I've experienced), my group loved both the properties and parks we stayed in, we saw lots of animals and enjoyed our guides' company.

Thanks for a wonderful trip!

shawn   –  
China CN
Visited: January 2019 Reviewed: Apr 8, 2019

Email shawn  |  35-50 years of age  |  Experience level: first safari

Therefore, when we arrived at the office of Best Memories Safaris in Diani Beach, we asked whether
5/5

Therefore, when we arrived at the office of Best Memories Safaris in Diani Beach, we asked whether it would be possible to change our scheduled flight from Mombasa airport to Nairobi, to a flight from the Diani Beach airstrip to Nairobi. Isaac took care of it straight away, and cancelled our original flight and replaced it with a flight leaving from Diani Beach. Evidently, we had to pay for the difference, but that was more than worth it! Once again, the flexibility and customer orientation of Isaac was amazing! Overall, we had an amazing experience and had a safari that was organized without a glitch.

Peter   –  
France FR
Visited: February 2019 Reviewed: Mar 8, 2019

Email Peter  |  50-65 years of age  |  Experience level: 2-5 safaris

Excellent memories :-)
5/5

I will share some of my experiences with Best Memories Safaris. Overall, they were in one word: excellent! Especially the flexibility and support from the people at Best Memories made a strong impression. To provide some examples: I took one of the tours suggested on this website as an example, and personalized it according to my own wishes. I asked Isaac, the operations manager at Best Memories Safaris whether it was possible to make those changes, and no problem, the changes were made! Another example: I had studied some of the comments from other people, and several reviewers suggested that, in order to avoid having to spend a whole day in a car, traveling from one park to another, to take a small plane to cover the distance. I asked Isaac whether that would be possible, and yes, not a problem, that could be arranged. Evidently, these changes have an impact on the price, but after all the changes that we made to the original proposal; we ended up with a very decent price. This way, we agreed upon a program and a price, and off we went on our safari! However, unfortunately, our flight leaving from France was cancelled, and we had to leave a day later. I was afraid that this would screw up all of our plans… Therefore, I called Isaac from Paris, told him about it, and asked for his advice. Luckily, he was able to change some of our plans, so that most of our trip was still very much as originally planned. The next day, we were able to fly to Kenya. When we arrived in Nairobi, Isaac was waiting for us, and introduced us to our guide, Steve. Steve would take care of for the next few days, and he did that in an excellent manner. On a regular basis, he would provide us with some background information and if we would have a question, we could ask it and he would provide us with an answer, but apart from that, he would be discreet. If we wanted to stop to take a picture, we only needed to ask him, and once we were ready, we would continue. Steve took excellent care of us in Lake Naivasha and Masai Mara, and dropped us off at the airstrip, where a small plane would take us to Amboseli. In Amboseli, the next guide, David, was waiting for us. Like Steve, he was very helpful and had a beautiful sense of humor. David took expertly care of us in Amboseli, Tsavo East and drove us to Diani beach. The trip to Diani beach, via Mombasa, took quite a while, due to heavy traffic. Something we were not looking forward to repeat when we would be leaving. Therefore, when we arrived at the office of Best Memories Safaris in Diani Beach, we asked whether it would be possible to change our scheduled flight from Mombasa airport to Nairobi, to a flight from the Diani Beach airstrip to Nairobi. Isaac took care of it straight away, and cancelled our original flight and replaced it with a flight leaving from Diani Beach. Evidently, we had to pay for the difference, but that was more than worth it! Once again, the flexibility and customer orientation of Isaac was amazing! Overall, we had an amazing experience and had a safari that was organized without a glitch.

Michel Hebert   –  
Canada CA
Visited: February 2019 Reviewed: Mar 4, 2019

Email Michel Hebert  |  50-65 years of age  |  Experience level: first safari

Trip of a lifetime!
5/5

cannot say how we enjoy our safari, words are no enough.

It was a trip of a lifetime, and from the first contact by email with Isaak, the owner, we felt taken care of 100%.

The safari was beyond what I imagined, with Maasai Mara as the highlight of our journey.

We saw tons of wildlife across Kenya, and 3 National Parks an Reserves. Lions and elephants were great.

I want also to thank Mike Mike, our driver and guide who went out of his way to make us enjoy our trip. He was very good and patient at finding the perfect shot for photo opportunities.

This was a private safari and I do recommend this as the price is not much higher than a group.

Kenya, what amazing people first!

Average User Rating
5.0/5
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