Reviews

Sort By: Date Most Helpful 31-40 of 74 Reviews
Jiang Tao   –  
China CN
Visited: August 2019 Reviewed: Sep 21, 2019

Email Jiang Tao  |  20-35 years of age  |  Experience level: first safari

Unforgettable Memories with Best Memory Safaris
5/5

This is the first time for both of us to come to Kenya and to Africa.
Before we decided to Kenya, we did lots of research to see how other tourists decided their trips. Among lots of choices, we decide to choose Best Memory Safari Agency among huge qty of safari agency.
No matter in the price or the services, I think Best Memory Agency(BMA) is excellent. We contacted agency boss Issac about our consideration and requirements. He tried his best to arrange the most suitable journey according to our demand. He would reply us by WhatsApp very quickly if we asked him any question. He also gave us some tips before our trip, like what’s necessary to prepare and what we should pay attention to. This was so warm for us, especially for our first trip in Africa. Our driver Mr. Bedan is so professional in the safaris and lead us to see lots of animals and birds. The most important point which we are so moving was that he didn’t only lead us to the animal resident place but also he told us how to decide the animals and birds, which was impressive for us and we were so thankful for him to teach us a lot which was definitely so memorable.
The hotels and resorts during the trip could meet our any needs in the trip. The Staff wefe very nice and the food was fresh and delicious. We felt like in the dream because we can only imagined it and saw it in the movie not in real. But we did get the feeling like the scenery. My friend is a giraffe fan and the last day Issac also helped us to arrange the trip to Giraffe Centre in Nairobi which arranged the trip very colorful.
By the way we asked the extra service to pick us up from the airport to the hotel and drop us off from the hotel to the airport. Mr. Issac also helped us to do the arrangement. We don’t need to worry anything.
We won’t forget this trip in Kenya with Best Memory Safaris. We are sososo appreciated Issac and Bedan and Best Memory Safaris, and what they did for us. I strongly recommended this agency if you will go to Africa. Thank you again, Best Memory Safaris, Issac, Bedan, we will keep you in mind! ❤️

Clare   –  
Kenya KE
Visited: September 2019 Reviewed: Oct 9, 2019

Email Clare  |  20-35 years of age  |  Experience level: over 5 safaris

Wonderful trip and service
5/5

We were a trip for 16 people from 12 countries/6 continents and Isaac was wonderful throughout the organisation process; he was very communicative, understanding about fluctuating guest numbers, missed flights and very accommodating with adding people for only a part of our safari itinerary.

The safari itself was great value (I've done a lot of safaris and the quality of hotels, animal sightings and overall experience was the best value for money I've experienced), my group loved both the properties and parks we stayed in, we saw lots of animals and enjoyed our guides' company.

Thanks for a wonderful trip!

R Brown   –  
United States US
Visited: October 2019 Reviewed: Nov 15, 2019

Email R Brown  |  50-65 years of age  |  Experience level: 2-5 safaris

A Very Special Photo Safari Experience, Wonderful
5/5

Issac at Best Memory and our fabulous guide Anthony arranged a wonderful 14 day safari and beach trip for my wife and I. All aspects of the planning and communication and execution were flawless, with Issac checking in from time to time during the trip to make sure things were going well. Ours was a private safari. We took one of Issac's trips and customized and extended it a bit (researching parks/accommodations). We let him know our budget and the fact that I was a professional photographer. Additionally, Issac's quote was very affordable considering the level of service. This was not our first safari and we are seasoned travelers and Best Memory is one of the best companies we have dealt with on all levels in quite some time. If you want a personalized, affordable safari experience look no further. I give them the highest recommendation.
Kudos to Anthony our guide who knew what a photographer wanted.

Michal   –  
Poland PL
Visited: November 2019 Reviewed: Nov 25, 2019

Email Michal  |  20-35 years of age  |  Experience level: over 5 safaris

Astounding experience!
5/5

From the moment when we landed in Nairobi, we felt safe bacause we were under the care of Best Memory Safaris. They are group of people, that with full of commitment and fascination organized for us every step of our journey. Eric was our driver and guide. He was competent and amiable towards us. Together we saw: Masai Mara, Lake Naivasha, Amboseli and Tsavo East. We didn't felt passage of time, neither tiredness. At the end we arrived in Mombas, where we were relaxing at the resort by the Indian ocean. Isaac offered us additional excurisions and we took Mombasa tour, which we really enjoyed! Every place of stay were clean, well-maintained. Stuff was pleasant, kind and very helpfull. Food was very varied and always delicious. We strongly recommend Best Memory Safaris, because they deserve trust.
Bravo! Thank You for everything! :)

Vincent   –  
Belgium BE
Visited: November 2019 Reviewed: Nov 25, 2019

Email Vincent  |  35-50 years of age  |  Experience level: 2-5 safaris

best tour ever
5/5

1 - don't waste your time to search a better company
2 - these guys are local , much better than the big international companies
3 - best price ( I did a lot of research before the tour )
4 - we met a lot of people in the hotel , beach area ; who paid a lot more for the same tour (booked other company)
5 - the guide / driver (benjamin) was very professional , you can ask anything you want , he was an expert ; it happend we had a complete standstill for an half our and then 3 lions showed up , also saw the leopard very very close
6 -the communication with the company is amazing (isaac) , you can send him a message with whatsapp (tip, buy a local sim of safricom)

Thank you , best memory safaris

Verbiest Louis   –  
Belgium BE
Visited: September 2019 Reviewed: Dec 19, 2019

Email Verbiest Louis  |  65+ years of age  |  Experience level: first safari

heaven
5/5

After a very bad experience we had with Kenia Walking Survivors Ltd (KWSS) directed bij Mr. Otieno Lysaniash -remember the name of this conman -, we made with our group of five persons in last instance a 10-day private tour booking with Best Memory Safaris.
From hell to heaven !
Could not imagine getting better understanding and service than the one given bij Mr Isaac.
Ask Anthony for driver, never seen a gide with such experience and professional approach .
Have seen all we expected to see, so thanks to the Best Memory Safaris team.
Highly recommended.

Fabio Manenti   –  
Italy IT
Visited: November 2019 Reviewed: Dec 23, 2019

Email Fabio Manenti  |  50-65 years of age  |  Experience level: over 5 safaris

The tour was amazing and really fantastic, both for the adult and the children.
5/5

Everything was perfect with no delay or problems. Bestmemory staff was very kind, professional and made our tour fantastic in all the aspects. The children enojed every single minutes of the tour.

Sofia   –  
Romania RO
Visited: January 2020 Reviewed: Feb 6, 2020

Email Sofia  |  20-35 years of age  |  Experience level: 2-5 safaris

Awesome safari trip
5/5

Communication was very easy with Isaac. He answers promptly to every question you have before arriving in Kenya ( I had many). We were picked from Mombasa airport as we established. Our driver was the best - Mike - he took us to Tsavo East, Amboseli and Tsavo West in 4 unforgettable days. He spotted the animals before us, knew where to stop the car for us to take the perfect picture and told us many stories. Definitely trust him if he is your driver. Price was really good and the lodges were amazing, except Ngulia Lodge where you do indeed see a leopard taking his dinner offered by the lodge, but it has so many bugs inside the room.



Angelescu Adrian   –  
Romania RO
Visited: December 2019 Reviewed: Feb 7, 2020

Email Angelescu Adrian  |  50-65 years of age  |  Experience level: 2-5 safaris

Great tour operator. Exceeded my expectations!
5/5

I had a good communication with the manager, Isaac and a great time with our driver and guide, Anthony! The experience was great and the company is professional. We did not encounter any trouble with the lodging or local staff. Also got to spot lots of game, in the 4 parks we traveled! I warmly recommend this team and tour operator!

Kathi   –  
Germany DE
Visited: April 2019 Reviewed: May 11, 2020

Email Kathi  |  20-35 years of age  |  Experience level: 2-5 safaris

Trustfull and recommendable agency
5/5

We booked a safari and unfortunately had to cancel it due to the current situation. So I cannot say anything about the tour, but the communication regarding advice and the cancellation process was unprecedentedly good.

Isaac always replied very quickly and friendly and refunded the full purchase price to us. We don't take that for granted. Therefore I can absolutely recommend this agency.
We hope to be able to catch up on our trip soon and would book here again at any time.

Average User Rating
5.0/5
Rating Breakdown
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