Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 74
  • 4 star 3
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful 1-10 of 74 Reviews
Julie   –  
Denmark DK
Visited: October 2018 Reviewed: Nov 6, 2018

Email Julie  |  35-50 years of age  |  Experience level: first safari

We had a fantastic experience with Best Memory Safari
5/5

It was so much more than we had expected - best safariguide/driver, amazing nationalparks, staying at the most wonderful lodges.

Andrea Donetti   –  
Italy IT
Visited: December 2018 Reviewed: Dec 24, 2018

Email Andrea Donetti  |  20-35 years of age  |  Experience level: first safari

An amazing experience!from the lodge to the driver all was perfect!
5/5


The safari was an amazing experience, all the lodge were very good and especially having Mike as driver and guide was perfect!he was very professionally, very kindly and had taking care of us in all possible aspect!!for sure I will recommend best memories safari agency to all my friends and family!!!

Marina Bondarenko   –  
Poland PL
Visited: December 2018 Reviewed: Dec 25, 2018

Email Marina Bondarenko  |  20-35 years of age  |  Experience level: first safari

Perfectly organized trip with professional guide.
5/5

I highly recommend safari with BestMemories - timely responses, answers to all questions, professional guides. We also got free upgrade for accommodation

Valeria Capsoni   –  
Italy IT
Visited: December 2018 Reviewed: Jan 6, 2019

Email Valeria Capsoni  |  35-50 years of age  |  Experience level: 2-5 safaris

Great operator and very good experience
5/5

We like very much the trip , our driver and everythings ,all the hotel were great except the one in Nairobi..
Our driver the car and the safari organisation were great!Thanks to Isaac and Antony

Lucy Mundia   –  
Sweden SE
Visited: December 2018 Reviewed: Jan 15, 2019

Email Lucy Mundia  |  20-35 years of age  |  Experience level: 2-5 safaris

It was really the best and memorable Safari for the whole crew
5/5

You were absolutely the best,very helpful and professional drivers who answered alllllllll our questions.We'll definately be back sooooon.

Senneh   –  
United States US
Visited: December 2018 Reviewed: Jan 30, 2019

Email Senneh  |  35-50 years of age  |  Experience level: 2-5 safaris

Very well organized and professional
5/5

Our safari with Best Memory Safaris was excellent. It is stressful to plan and book from out of the country without local knowledge, but Isaac made it all easy. Our guide/driver, Patrick, was excellent. He was fun, organized and knowledgeable. We really appreciated how well planned everything was with a great schedule for meals and arrival to lodges that did not cut short our safari time. The lodges and 4x4 Toyota Landcruiser were all excellent. Thanks so much to Isaac and Patrick for such a fantastic trip!

Alexandra Vagi   –  
Germany DE
Visited: January 2019 Reviewed: Feb 14, 2019

Email Alexandra Vagi  |  20-35 years of age  |  Experience level: first safari

One of the most authentic experiences we have ever had
5/5

We booked a 4-day safari with Best Memory Safaris and before we arrived to Kenya we already knew that we were in good hands. Isaac was extremely responsive and very precise in every answer he gave us about our future trip to the savannah. He was the only tour operator (we messaged many) who was not trying to push us to buy the tour from him at all cost – but he made sure that his offer suits our interest and needs. Nowadays it is quite rare to see such attitude in the service sector unfortunately. Isaac is truly customer centric and this is what made us decide to take on his tour, which turned out to be one of our most memorable experiences.

Our driver was Saidi M. Harusi - an extremely kind, funny and genuine tour guide who knows a lot about the wild animals - we just couldn't have wished for a better one. He is very respectful towards both animals and people; and this respect is reflected in every story he tells about the wildlife in Kenya - as well as in the way he is treating his Clients and the people he meets during the tour daily. He is the type of person who truly cares of other people's wellbeing (both in his private and professional life) and during our 4 days trip he made sure that we are having an unforgettable experience. He was all the time very flexible whenever we needed a break - or wanted to watch the animals a little longer. He would go an extra mile (literally!) for his Clients when it comes to finding wild animals and would show them from as close as possible (but from a safe distance & without disturbing those wild beauties), which is truly a euphoric experience for travellers who go on a safari for the first time. Moreover, he is just as happy to see the animals as his Clients - which is really heartwarming to see. He is an incredibly jolly man whose positive attitude is contagious; and you can feel that he is not bored neither of his job nor the travellers. I can say that we have learnt a lot from him - and not only about the animals, but some valuable life lessons as well. We were truly sad to say good bye to him after our journey ended – we can not thank him enough for these wonderful days out in the savannah!

We also very loved the lodge where we have stayed during this trip – it was beautiful with a very close view on the wild animals passing by. The staff of our accommodation was providing an excellent service and the food was delicious.

Thank you very much, Isaac and Saidi, for everything – we will be back!

Li Charles   –  
China CN
Visited: February 2019 Reviewed: Feb 20, 2019

Email Li Charles  |  35-50 years of age  |  Experience level: first safari

Very good operator in planning and communication, polite and patient.
5/5

Great experience with Best Memory Safaris, we had a lot of requests and later changes on our plans, they all handled it very well, good suggestions to the Safaris. Our driver and Guide Steve are fantastic, he is very nice and knowledgeful for Safaris and all kind of animals. We are very lucky to see many kinds of animals during the trip. Thanks to his experience. Highly recommend Best Memory.

Tarmo   –  
Estonia EE
Visited: February 2019 Reviewed: Mar 19, 2019

Email Tarmo  |  35-50 years of age  |  Experience level: 2-5 safaris

Best safari operators in Kenya!
5/5

Best Memory Safaris was the jackpot- manager Isaac responded to all our questions promptly and helped us to choose the most suitable itinerary for 3-day safari at Tsavo East and Tsavo West parks.
Our guide and driver Lucky- that man is a real pro!
He was really calm and patient driver on these crazy Kenyan highways and road safety was no 1 priority for him.
During the safari we noticed that Lucky's got eagle vision, he spotted all the animals and birds from great distance and that gave us time to observe and photograph the wildlife really thoroughly :)

Thank you Isaac and Lucky!
We would recommend you to everyone!

Simon P   –  
United Kingdom UK
Visited: June 2019 Reviewed: Jun 21, 2019

Email Simon P  |  50-65 years of age  |  Experience level: 2-5 safaris

High Standard of Service, Very reliable an excellent company to deal with
5/5

We contacted Best Memory Safaris via the Safari bookings website, The response was quick and all my follow up questions were answered quickly.
We received excellent service, the vehicle was in good condition, it was clean and supplied with chilled water every day, the Driver / Guide Jumah was really helpful and the company boss Isaac met us at our hotel in Nairobi.
The tour to Amboseli and Taitia Hills went as planned and then we where driven to Daini Beach.

We were very happy with the service.

Tip : The Land Cruiser option although slightly more expensive gave us more space, it handled the rough Kenyan roads well , gave us an excellent viewing platform and enabled us to reach more inaccessible areas of the parks.

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 74
  • 4 star 3
  • 3 star 0
  • 2 star 0
  • 1 star 0
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