Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 74
  • 4 star 3
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 77 Reviews
Sir Francis Canker Paco   –  
Spain ES
Visited: August 2019 Reviewed: Aug 30, 2019

Email Sir Francis Canker Paco  |  35-50 years of age  |  Experience level: first safari

Small is beautiful.. and it comes with great value for money!
5/5

I was driven to book my 17-day vacation in Kenya with Best Memory Safaris by the good reviews I had read online, and I was not disappointed.

Isaac, GM of Best Memory, contacted us personally from day one helping us to organize our safari and a few leisure days in Diani beach before coming back to the European Union.

Getting in touch with him to plan, arrange, make changes, get suggestions or ask any kind of question was as easy as to write a message on Whatsapp. This is a fact that you will appreciate in case the unexpected happens or in case you need to rearrange a service while already in Kenya. Indeed, a small agency allows for customized service and personal touch and communications. Isaac will be following and monitoring your safari (interacting with your driver) from remote everyday, calling your driver every evening or as often as needed just to make sure everything is running smoothly.

Isaac came to welcome us in Nairobi and also came to say goodbye to Diani, where we had the chance exchange few impressions and where we also gave him a few hints to further improve his program and services.

If I can give you readers and advice, please try to book a 4WD car (van or Jeep – we had a van and it worked out perfectly).

Also be aware of distances in Kenya: roads are not always as good as in the Western world and it takes much longer than expected to go from one place to another. Most parks are located in remote areas where dust roads and big potholes are the norm. But the animals will be waiting for you upon arrival.

AnnMarie Dentiste   –  
United States US
Visited: January 2021 Reviewed: Jan 17, 2021

Email AnnMarie Dentiste  |  50-65 years of age  |  Experience level: first safari

The best memory!
5/5

Went w my 3 sisters and 4 close friends on a private 13 day safari. When I started looking at Safaris and getting quotes, Issac was the only one who listened to what I wanted to do and he customized it to our needs. Not to mention his pricing was the best. It was a trip of a life time and everything went very smoothly! Hard to do w 8 women. Our guides Anthony and Steve were amazing and knew how to spot all the animals and drive us safely everywhere. Not once were we worried about our safety.
I can not say enough good things about how great they were and how they made our bucket list vacation come true and enjoyable.
All our camps that we stayed at were top notch, service was amazing and food was delicious.
Each camp and safari had a different experience and I think made it extra special.

You can not go wrong with this company!!!!

Ewa Stalinska   –  
Poland PL
Visited: May 2018 Reviewed: Oct 1, 2018

Email Ewa Stalinska  |  35-50 years of age  |  Experience level: first safari

unforgettable, we couldn't choose better
5/5

Our experience with Best Memory Safaris exceeded totally our expectations! It was unforgettable and and unbelievable time. Both the organization as well as the company of our driver were very professional and nice and the same time. Everything could be customized according to our needs, we could also change the plans on the road. Our driver knew the best spots to visit and was the best guide we could have!
The landscape in Kenya is really picturesque, kindness and hospitality of people making it the best place for holidays. My personal suggeitons would be to make your safari together with a group of friends or family, not to go with other group of tourist. And certainly, go with Best Memory Safaris, if you appreciate personal touch to your journey! Thank you Isaac and Mike!

Beat   –  
Switzerland CH
Visited: September 2017 Reviewed: Sep 28, 2017

Email Beat  |  35-50 years of age  |  Experience level: 2-5 safaris

Sympatic and flexible
5/5

I booked with best memory safaris for the first time. Everything was done perfectly and it worked without any problem.
Isaac is very flexible and makes good offers for safaris.

Alan Whatley   –  
United States US
Visited: January 2022 Reviewed: Mar 2, 2022

Email Alan Whatley  |  50-65 years of age  |  Experience level: 2-5 safaris

Excellent experience, can’t imagine better value for money
5/5

Highly recommend best memories Safaris for a customized and personalized experience.
Best memories did a fantastic job from start to finish, they picked us up at 1 AM in the morning from Nairobi airport and dropped us back to the airport at the end of our trip in Mombasa. Our driver was Anthony and he did a phenomenal job, extremely knowledgeable of the terrain, areas and wildlife, When you spend up to 12 hours a day in a vehicle with someone you don’t know could be uncomfortable but Anthony has a great personality and we quickly felt very comfortable with him.
We did an eight day Safari, one day in Lake in Nakuru, 4 days In Masa Mara Then Amboseli followed by Tsavo East. Followed by four days at the Diani beach near Mombasa.
I will be honest with you, I was very skeptical of dealing with an small local business that has a PO Box for its address and requires payment by wire transfer. Everything above was setting off red flags that I could be being scammed, but it couldn’t be further from the truth, Isaac was fantastic dealing with the many changes I made to the itinerary in the months leading up To our arrival.
We are planning to use best memories safaris on our return in January 2024, you are not going to find a better value for your money anywhere else.

Sandy Edge   –  
Saudi Arabia SA
Visited: July 2021 Reviewed: Aug 12, 2021

Email Sandy Edge  |  50-65 years of age  |  Experience level: first safari

Amazing Tour Operator
5/5

I organised an 8 day safari through Best Memory Safaris visiting Tsavo East, Amboseli, Lake Naivasha and Maasai Mara.
I had approached four companies through safaribookings.com that offered similar Safaris but I wished to visit the Parks in reverse order.
Best Memory were by far the most responsive and attentive to my requests.
They answered all of my queries concisely and amended the Safari to suit our needs.
Isaac also came and met with us prior to the Safari which was great.
The actual Safari was amazing. Our driver Shem had 23 years experience in Safari driving. He was super knowledgeable as well as being courteous and a safe driver.
The accommodation was also great.
I would highly recommend Best Memory Safaris to anyone wanting to arrange a Safari in Kenya. They are super professional and excellent quality.

Angelescu Adrian   –  
Romania RO
Visited: December 2019 Reviewed: Feb 7, 2020

Email Angelescu Adrian  |  50-65 years of age  |  Experience level: 2-5 safaris

Great tour operator. Exceeded my expectations!
5/5

I had a good communication with the manager, Isaac and a great time with our driver and guide, Anthony! The experience was great and the company is professional. We did not encounter any trouble with the lodging or local staff. Also got to spot lots of game, in the 4 parks we traveled! I warmly recommend this team and tour operator!

Jimmy   –  
Ireland IE
Visited: June 2019 Reviewed: Jun 18, 2019

Email Jimmy  |  35-50 years of age  |  Experience level: over 5 safaris

In a word fantastic
5/5

Myself and 5 other's took a 10 day Safari with Best memory Safaris. I and my friends had been on many Safaris before, but could not get over the price provided and the camps which where excellent. In a heart beat I would recommend Isaac the company owner, and Mike the tour guide.

We saw all there was to see and much more. Not to choose best memory Safaris would be a big mistake.

JOHN   –  
Kenya KE
Visited: March 2018 Reviewed: Apr 11, 2018

Email JOHN  |  20-35 years of age  |  Experience level: 2-5 safaris

Company offered excellent tour in Maasai Mara game park ,the best I have ever had.
5/5

The Company have excellent communication and commendable services overall. The services were beyond my expectations. We disembarked from South Coast in a comfortable tour car which was well driven to Maasai Mara. The tour guide would inquire and help me along the way which seemed to be like the routine. During my tour I had big time in experiencing close range with all the wildlife and most important the big five. The planning of the tour was well coordinated with no delays and hiccups during and after. I have had previous tours but this left me planning for the next bookings with them.

Federico   –  
Italy IT
Visited: July 2023 Reviewed: Dec 11, 2023

Email Federico  |  50-65 years of age  |  Experience level: 2-5 safaris

Great customer care and professionalism
5/5

We had a two weeks safari tour through 5 different parks, north west to south east of Kenya. All different, all great places. Wonderful accommodation and care for details. We had the same driver for the whole journey, very professional but also empathetic and engaged. We had a close look to all the big five, he knew what to look for and when.
Good comfort on the Rover.
The we finished the holiday with a week in a village south of Mombasa, relaxing and decompressing from the tour.
All in all great value for money.
Federico & Simona & 3 kids

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 74
  • 4 star 3
  • 3 star 0
  • 2 star 0
  • 1 star 0
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