SafariBookings has received complaints from clients about Urbema Safaris.

Reviews

Sort By: Date Most Helpful Rating 1-10 of 25 Reviews
Ben   –  
United States US
Visited: August 2019 Reviewed: Sep 3, 2019

Email Ben  |  35-50 years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of Ben and not that of SafariBookings.
Urbema Safaris a Scam-Avoid
1/5

Urbema Safaris are a scam. When I arrived in Nairobi, I arranged a safari and made payment ($1100.00), only to be told by the shady owner Benard Orero that the lodge was full. It is over three weeks later, with multiple conversations with Benard Orero, and no refund. I’m having to file a criminal complaint with Kenyan National Police and charge it back through the bank. Avoid Urbema Safaris and Benard Orero at all costs.

Kenn Omollo   –  
Kenya KE
Visited: December 2017 Reviewed: Feb 2, 2018

Email Kenn Omollo  |  20-35 years of age  |  Experience level: first safari

Pick up times were observed and the promised destinations just as magical as promised.
5/5

Well, it was my first time using a tours/travel service and what better choice could I make than Urbema? I must say that I loved that they observed pickup and drop off schedule, the communication and flexibility to plan change and extensions. If anything, I will engage their services again. Thank you Urbema, you made Naivasha worth my while.

Gabriel   –  
Mexico MX
Visited: December 2021 Reviewed: Dec 23, 2021

Email Gabriel  |  35-50 years of age  |  Experience level: first safari

Worderful Experience
5/5

Our experience to a week-long tour to Kenya was superb. We saw not only the usual tourist parks, but several that were certainly off the beaten track. The visits to the Masai Village and the Nairobi Museum were fascinating. The accommodations were excellent and the meals, superb. Our guides was enormously knowledgeable, he did a wonderful job of sharing this knowledge.

Michael   –  
Kenya KE
Visited: December 2021 Reviewed: Dec 14, 2021

Email Michael  |  20-35 years of age  |  Experience level: over 5 safaris

Amazing
5/5

The Lake Bogoria trip was fabulous! We loved it.

Francis   –  
Kenya KE
Visited: October 2021 Reviewed: Oct 29, 2021

Email Francis  |  35-50 years of age  |  Experience level: over 5 safaris

Good Service
5/5

Your service was quick and very clear in managing our travel details.
Great job.

DA   –  
Netherlands NL
Visited: November 2017 Reviewed: Nov 27, 2017

Email DA

Perfect Safari
5/5

Good and quick communication, very nice as expected.

Wayne   –  
Italy IT
Visited: August 2022 Reviewed: Sep 1, 2022

Email Wayne  |  35-50 years of age  |  Experience level: first safari

The review below is the personal opinion of Wayne and not that of SafariBookings.
DO NOT USE THIS COMPANY THIEFS
1/5

Paid $ 3,700 plus $500 to the owner called Benard Orero and ended up in a really bad situation okay, at the Airport this Benard never came, the Hotels This Benard never paid so I had to pay again..I reported this to the police already...never fall for his cheap promotion totally not worth you will end in shit hole situation with this unprofessional company.

To add he even close the comment section on his Instagram account for people not comment because he is a wanted thief and fraud.

Catherine   –  
United States US
Visited: May 2022 Reviewed: May 23, 2022

Email Catherine  |  20-35 years of age  |  Experience level: first safari

WE RECOMMEND!
5/5

Perfect holiday and great service
Benard was super accommodating to any changes we needed to make our first safari to me perfect.
He was just fantastic and helped us choose the good lodges in Masai Mara and Lake Nakuru.
Everything promised was delivered, we definitely recommend and will use Urbema Safaris again!

Adams   –  
Australia AU
Visited: March 2022 Reviewed: Apr 5, 2022

Email Adams  |  35-50 years of age  |  Experience level: first safari

Good Job
5/5

The team did an exceptional job planning our 13-day Safari to Kenya! We went to Nairobi, Samburu, Ol Pejeta Conservancy,Lake Nakuru and Masai Mara, we enjoyed planning our trip with urbema safaris. Bernard and the team were there for us every step of the trip. Thank you

Cindy   –  
United States US
Visited: February 2022 Reviewed: Mar 14, 2022

Email Cindy  |  35-50 years of age  |  Experience level: first safari

Awesome trip
5/5

It was a lovely trip! Great itinerary and wonderful guide. Activities and parks were perfectly designed. Especial thanks to Benard for helping us plan our trip. We had an awesome time!

Disclaimer

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