SafariBookings has received complaints from clients about Urbema Safaris.

Reviews

Sort By: Date Most Helpful Rating 1-10 of 25 Reviews
Wayne   –  
Italy IT
Visited: August 2022 Reviewed: Sep 1, 2022

Email Wayne  |  35-50 years of age  |  Experience level: first safari

The review below is the personal opinion of Wayne and not that of SafariBookings.
DO NOT USE THIS COMPANY THIEFS
1/5

Paid $ 3,700 plus $500 to the owner called Benard Orero and ended up in a really bad situation okay, at the Airport this Benard never came, the Hotels This Benard never paid so I had to pay again..I reported this to the police already...never fall for his cheap promotion totally not worth you will end in shit hole situation with this unprofessional company.

To add he even close the comment section on his Instagram account for people not comment because he is a wanted thief and fraud.

Ben   –  
United States US
Visited: August 2019 Reviewed: Sep 3, 2019

Email Ben  |  35-50 years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of Ben and not that of SafariBookings.
Urbema Safaris a Scam-Avoid
1/5

Urbema Safaris are a scam. When I arrived in Nairobi, I arranged a safari and made payment ($1100.00), only to be told by the shady owner Benard Orero that the lodge was full. It is over three weeks later, with multiple conversations with Benard Orero, and no refund. I’m having to file a criminal complaint with Kenyan National Police and charge it back through the bank. Avoid Urbema Safaris and Benard Orero at all costs.

Marielle   –  
Kenya KE
Visited: November 2017 Reviewed: Feb 12, 2018

Email Marielle  |  20-35 years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of Marielle and not that of SafariBookings.
this tour operator take's care of your wishes and makes it a time to remember.
3/5

The communication is good together whit the service. The tour is organist en well taken care off. So you have time for relaxing and beautiful places.

Elana   –  
France FR
Visited: October 2019 Reviewed: Nov 4, 2019

Email Elana  |  35-50 years of age  |  Experience level: first safari

Good experience and service
4/5

We thoroughly enjoyed your recommended 14 days safari to Kenya, it was very well organized and saw a lot of places.
With Ken as our guide, we got a lot of background information and history to everything we saw. Ken was very knowledgeable and very pleasant.
Thank you

Shedrack   –  
Kenya KE
Visited: October 2018 Reviewed: Oct 29, 2018

Email Shedrack  |  35-50 years of age  |  Experience level: over 5 safaris

Excellent, with a few minor exceptions
4/5

We just returned from a Aberdares tour. Although there were just a couple of things we did not like, overall it was a very enjoyable seven days. The tour director was superb, very helpful, always available, friendly, and a pleasant person. The guide/driver was very good at his job,

Dwayne   –  
United States US
Visited: October 2018 Reviewed: Oct 17, 2018

Email Dwayne  |  20-35 years of age  |  Experience level: first safari

Best Customer care and Services
4/5

First I want to thank u for all your help with organizing this family trip for us.
Everything was great, we got all rooms next to each other.
The Safari went smooth, the resort was nice & great restaurants.
We took 7 Days Solio, Elementatita and Mara Trip and we had so much fun.
The only thing that was missing on this trip, was to stay for a few more days ;-)
So thank you again from me and my family.

Catherine   –  
United States US
Visited: May 2022 Reviewed: May 23, 2022

Email Catherine  |  20-35 years of age  |  Experience level: first safari

WE RECOMMEND!
5/5

Perfect holiday and great service
Benard was super accommodating to any changes we needed to make our first safari to me perfect.
He was just fantastic and helped us choose the good lodges in Masai Mara and Lake Nakuru.
Everything promised was delivered, we definitely recommend and will use Urbema Safaris again!

Adams   –  
Australia AU
Visited: March 2022 Reviewed: Apr 5, 2022

Email Adams  |  35-50 years of age  |  Experience level: first safari

Good Job
5/5

The team did an exceptional job planning our 13-day Safari to Kenya! We went to Nairobi, Samburu, Ol Pejeta Conservancy,Lake Nakuru and Masai Mara, we enjoyed planning our trip with urbema safaris. Bernard and the team were there for us every step of the trip. Thank you

Cindy   –  
United States US
Visited: February 2022 Reviewed: Mar 14, 2022

Email Cindy  |  35-50 years of age  |  Experience level: first safari

Awesome trip
5/5

It was a lovely trip! Great itinerary and wonderful guide. Activities and parks were perfectly designed. Especial thanks to Benard for helping us plan our trip. We had an awesome time!

Kennedy   –  
United States US
Visited: January 2022 Reviewed: Feb 1, 2022

Email Kennedy  |  35-50 years of age  |  Experience level: first safari

Excellent service
5/5

Excellent itinerary - What a great experience we had on our 16 day trip Bush and Beach Safari. We loved everything about the trip and learn so much about the people and their history. Our guide, Moses, was incredible and a wealth of information.

Disclaimer

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