Reviews

Average User Rating
4.9/5

Rating Breakdown
  • 5 star 224
  • 4 star 19
  • 3 star 3
  • 2 star 1
  • 1 star 3

Sort By: Date Most Helpful 1-10 of 19 Reviews
Stephen   –  
Canada CA
Visited: March 2018 Reviewed: Jul 9, 2018

Email Stephen  |  35-50 years of age  |  Experience level: first safari

Best Maasai Mara trip
4/5

Hyrax Safaris provided the ultimate safari to Maasai Mara. Initiallty, I was worried about the prices and accomodation. Rose and her team customized an amazing safari to suit our budget. The services at the tented camp exceeded our expectations. The Maasai village was the climax of the safari. The guides and drivers were friendly and helpful throughout the trip.
I loved the safari and the souvenirs. I recommend Hyrax Safaris.

Andrew   –  
United States US
Visited: September 2018 Reviewed: Oct 3, 2018

Email Andrew  |  35-50 years of age  |  Experience level: first safari

Very trustworthy and dependable. Easy to talk with and try to ensure safety comes first.
4/5

It was a well organized tour.. the Agent Rose was very helpful in getting everything organized and ready by the time i landed in Nairobi. I do recommend that you make it be know what sort of accommodation you want and they will organize accordingly.

Overall was very satisfied with the service. Ask for Rose she'll get everything sorted and ready by the time you arrive.

Peter Gramm   –  
Kenya KE
Visited: February 2019 Reviewed: Feb 19, 2019

Email Peter Gramm  |  50-65 years of age  |  Experience level: first safari

The crew did made a good job.
4/5

The crew made a good job. John was cooking very delicious. We had great views to the most animals, only Leopard was missing.
Rose and Charles in the office made a good job too.

Sabina   –  
United Arab Emirates AE
Visited: July 2019 Reviewed: Jul 16, 2019

Email Sabina  |  20-35 years of age  |  Experience level: first safari

Good
4/5

Communication was excellent
Flooding was not that good
Safari was awesome
Had a very lovely tour

Anu   –  
United Arab Emirates AE
Visited: July 2019 Reviewed: Jul 16, 2019

Email Anu  |  20-35 years of age  |  Experience level: first safari

Good
4/5

Overall experience was good. It was my 1st experience for camping. The best part was there was private shower and bathroom inside the tent. Only the downside of the tour was the food. It wasn’t that good. But the guide was so friendly. I will definitely recommend this tour company to my friends.

Bristow Joseph   –  
Qatar QA
Visited: August 2019 Reviewed: Aug 16, 2019

Email Bristow Joseph  |  20-35 years of age  |  Experience level: over 5 safaris

Good experience
4/5

Good communications and service even my request was late they were able to manage the safari .
Thanks a lot

Martine   –  
United Kingdom UK
Visited: August 2019 Reviewed: Sep 25, 2019

Email Martine  |  50-65 years of age  |  Experience level: 2-5 safaris

Good Budget Safari
4/5

Had a great few days in the Mara, Peter our guide was friendly & knowledgable. Rhino camp was good, food not the best but it was fine, it is a budget Safari after all! The price went up just days before we travelled but we were given the option of a different camp for the same price. Overall we enjoyed ourselves greatly and would recommend.

vertical integrator   –  
Germany DE
Visited: August 2019 Reviewed: Sep 25, 2019

Email vertical integrator  |  20-35 years of age  |  Experience level: first safari

Tom the tour guide was a legend! - amazing experience, good value for money!
4/5

Communications:

The communication was very good! Our agent responded very quickly and answered all of our questions. Also, the agent was very flexible about the payment and met us at an agreed-upon destination to collect a deposit, which saved us a lot of effort. We paid the remaining amount upon arrival. Great!

Service:

The service was satisfying. We got picked up at our hotel (even though they were a bit late). We arrived in time at the Masai Mara and had a very nice chat with our fellow travelers on the bus. Another big benefit was that not all seats on the safari van were taken which was splendid if you are a dutch boi with long legs (or any other national with long legs). At our arrival at the camp, we were served lunch, which was really tasty and then rested for an hour after. Then we headed out for an evening safari, which was an amazing experience. However, it was much shorter than described in the description and we spent a long time waiting to be granted entrance to the park. Dinner was also very nice, however, there were not many veggy options.

The second day was a full day game drive. It was amazing! We saw long bois, bouncy bois, bity bois, sleepy bois, many stripy bois and emo bois. We also saw parts of the great migration! It was great and was a dream come true. We also went to Tanzania for a photo stop, so I can cross that country off my bucket list ;-).

On the third and last day, we headed out very early (6 am) to meet with a Masai. We went to an amazing place to watch the sunrise. Then we headed to their village and they gave us a tour. They were very welcoming, they even allowed us to wear the Lion Head hat, which is a traditional thing in their culture. Afterwards, they tried to sell some souvenirs to us, but there was nothing special so we didn't buy anything. After that, he brought us back to the camp and we drove back to Nairobi.

Point for improvement:

First, I think that more time in the park on the first day is a must. We only spent 1-2 hours, which was not what we were promised. Also, we had to explicitly ask for the tour to the Masai village, and our driver initially planned that we sleep in on the last day to take us back to Nairobi. That was not the plan!
Second, we had to go with a different van back to Nairobi. Not only were the people not amused to host us in their van, but the driver was also mad at us to have to drop us off and initially insisted to drop us off somewhere in Nairobi and that "we can take an Uber back to your location". In the end, he dropped us off at our place, but you could feel that there was a hostile atmosphere in the van. Not our problem...

Lastly, more time in the park (as described) would be great. At least living up to promises.

All in all, it was an amazing experience for good value! I suggest this safari to everyone who doesn't have much money but would like to do a big safari!



Arash   –  
Iran IR
Visited: February 2022 Reviewed: Feb 22, 2022

Email Arash  |  35-50 years of age  |  Experience level: 2-5 safaris

They have responsibility of what they are doing
4/5

She organized everything door to door and even if there was some few problem in pick up time, but she was available early in the morning at 6:00 and took care of everything. I like the way she was responsible even in bad situation.

Kelly Strong   –  
United Kingdom UK
Visited: May 2022 Reviewed: Jun 12, 2022

Email Kelly Strong  |  20-35 years of age  |  Experience level: 2-5 safaris

Hyrax Safari- May 2022
4/5

Overall, our Hyrax Safari was great. Travelling with 3 little ones aged 6, 4 and 3 is always an adventure, but Evans our driver helped our family to manage the schedule. It’s our 3rd safari and this one was done on a much tighter budget than our other safaris. We noticed a difference travelling in the matatu vehicle, instead of a 4x4 safari vehicle. It was definitely not as comfortable but it was a fun experience and we enjoyed the bumps and being thrown about the roads (genuinely). The game drives were fantastic and we thoroughly enjoyed each day animal spotting. We like the campsite, very hospitable and friendly (staff were fab!) even though basic. The only downside to the trip was the vehicle did feel a little full at times, we would definitely prefer to have a vehicle to ourselves next time. Ultimately, Kenya is absolutely stunning and we love the wildlife and wilderness, there’s just nothing quite like it.

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 224
  • 4 star 19
  • 3 star 3
  • 2 star 1
  • 1 star 3
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