Reviews

Average User Rating
4.9/5

Rating Breakdown
  • 5 star 224
  • 4 star 19
  • 3 star 3
  • 2 star 1
  • 1 star 3

Sort By: Date Most Helpful Rating 1-10 of 250 Reviews
Patrick   –  
United Kingdom UK
Visited: April 2024 Reviewed: Apr 7, 2024

Email Patrick  |  20-35 years of age  |  Experience level: first safari

Professional, informative and fun!
5/5

Hyrax were a wonderful company to deal with. From initial phase of gathering our requirements, through to organising the root and communicating with me throughout, Hyrax were excellent.

I was fairly priced sensitive so when I let them know what I wanted to do and withdraw n what budget, they designed a safari which not only met my requirements, but also ensured we had the safari experience that tourists crave in Kenya.

The communications through the booking experience were fantastic. I would usually get a response within Minutes of sending a question (within business hours). When we were on the safari, the communications with our guide were also very strong.

The safari itself was so much fun. We stayed in 3 very good lodges and drive 500kms from Nairobi to Mombasa. It feels like we've been on a real adventure. We saw 46 individual species of animal, Including lions, elephants, giraffes and Zebras. When on our final day we still had not seen a lion, the guide persevered through a tropical storm to find us 3 lions resting in the grass!

I would recommend Hyrax for anyone looking for an affordable safari experience with everything you would expect from an African safari.

George Nt.   –  
Greece GR
Visited: February 2024 Reviewed: Mar 25, 2024

Email George Nt.  |  20-35 years of age  |  Experience level: first safari

An unforgettable journey where you're warmly welcomed and guaranteed to see all the animals.
5/5

My first trip to Africa with Hyrax Safaris was incredible. We went on a 3-day safari adventure, exploring Masai Mara for 2 days and Lake Nakuru for 1 day. Everything was smooth from the start, thanks to Emma from Hyrax, who was super helpful. Even when a small mistake came up in our plans, she fixed it quickly. Our driver, Benny, was amazing - really friendly and knew exactly where to find all kinds of animals.

I was a bit hesitant about booking through Safari Bookings rather than a local travel agent, but it turned out to be a great choice. Choosing a private tour with a 4x4 vehicle made our experience even better, allowing us to get up close to the action. During our safari, we saw all the animals we hoped for, enjoyed the stunning natural landscapes, and experienced so much more. Masai Mara was a highlight with its rich wildlife, while Lake Nakuru offered beautiful scenery, though fewer animals.

The only minor issues were a visit to a Masai Mara village that felt a bit too touristy and a short delay in getting into Lake Nakuru.

Despite that, Emma and Benny were fantastic, making sure our safari was unforgettable. If you're dreaming of an African safari that covers great nature, all the famous animals, and more, I highly recommend Hyrax Safaris.

Aswin   –  
United States US
Visited: March 2024 Reviewed: Mar 18, 2024

Email Aswin  |  20-35 years of age  |  Experience level: first safari

Very knowledgeable and accommodating
5/5

Spent 4 nights in Masai Mara and Lake Nakuru. The service was exceptional and cost effective. We were picked up from the airport on time. The vehicles are clean and decently maintained. Our safari guide George is a gem. Exceptionally patient and friendly. One heck of a photographer too.

Navya   –  
India IN
Visited: March 2024 Reviewed: Mar 16, 2024

Email Navya  |  20-35 years of age  |  Experience level: first safari

Phenomenal experience
5/5

We had a lovely experience with Hyrax safaris. Emaah was really helpful and accommodating in last minute requests. She also helped in planning a wonderful Birthday surprise for my husband. Our tour guide and driver George was amazing. He didn’t leave any stone unturned to provide us the best safari experience.

Carine   –  
Lebanon LB
Visited: January 2024 Reviewed: Mar 12, 2024

Email Carine  |  20-35 years of age  |  Experience level: first safari

Once in a lifetime experience
5/5

Hyrax are a safari expert group, they know very well their ecological area🌿, animals' behaviours and their movement patterns🐾. Amazing package = affordable prices + hospitable treatment + skilled driver and guide. We saw all big five 🦏, except for the leopard 🐆 The food was not fancy but home made and healthy. We slept in tents and felt very safe with the locals. The village tour was also very nice and we ended the tour with a boat trip outside of Nairobi. Highly recommended!

Anand Subramanian   –  
United Arab Emirates AE
Visited: February 2024 Reviewed: Mar 3, 2024

Email Anand Subramanian  |  50-65 years of age  |  Experience level: over 5 safaris

Perfect Coordination
5/5

After lots of research, we chose Hyrax Safaris because they offered an easily customizable plan as well as a great price compared to its competitors. Correspondence was always quick with Ms Emmah. Service was unbeatable from start to finish. Our driver Mr Anthony was on time for pickup. We had a great adventure that we will share for the rest of our lives. We highly recommend booking a tour with Hyrax Safaris.

Chelsie   –  
China CN
Visited: February 2024 Reviewed: Feb 22, 2024

Email Chelsie  |  20-35 years of age  |  Experience level: first safari

Irene is perfect! Quick replies, detailed and patient answers, perfectly eased our concerns.
5/5

1. Pre-travel Contact: Our group of four booked a 7-day safari tour with Hyrax Safari, and Irene responded to us quickly, offering a very cost-effective price. She patiently addressed our concerns (such as potential hidden costs, accommodations, tips, etc.). Her responses were very timely, and she took every question we had seriously, making communication smooth and very positive.

2. Safari Tour: We opted for a shared tour, traveling with three other ladies. Our guide was Martin, who was professional, enthusiastic, and humorous. He asked us at the beginning what animals we wanted to see and was very keen on helping us spot almost every animal we wished to see. In the Maasai Mara, he was diligent in tracking animals and positioned us perfectly to observe a lion hunt. His driving skills were excellent, preventing me, who easily gets motion sick, from feeling car sick throughout the journey. Moreover, whenever we asked him questions about the animals, he answered seriously.
During meals in the wild, he ensured our safety throughout, which made us feel very secure. He was fantastic!

Samuel   –  
United Kingdom UK
Visited: February 2024 Reviewed: Feb 17, 2024

Email Samuel  |  20-35 years of age  |  Experience level: first safari

Professional, efficient, and a smooth adventure from start to finish
5/5

Irene was very efficient and supportive from the moment she sent the quote to the moment I returned home; she was always available to answer any questions and ease any doubts or concerns. The whole journey was incredibly smooth, from being picked up to the airport, going to the camp, Lake Nakuru and then back to the airport; the drivers were professional, knowledgeable and were always willing to answer any questions. The adventure itself was spectacular, with such experienced drivers, we were able to see some spectacular sights, the highlight being able to witness a pride of lionesses hunt.

The “budget camp” was better than expected - the tent had a comfortable double bed, with a mosquito net draping over it, as well as a fully functional bathroom. Although there was electricity in the tents, the camp did not have wifi. The food, despite being limited in choice, was always good quality, and the staff were incredibly kind and helpful. The atmosphere was peaceful and relaxed.

The visit to the Masai village was an eye-opening experience, and it was an honour to share their culture. After mentioning that I was a teacher, they invited me to tour the local school too. The hospitality demonstrated by everyone was genuine.

I had an amazing time on this four day safari and would highly recommend this experience.

Sandra   –  
Lebanon LB
Visited: January 2024 Reviewed: Feb 4, 2024

Email Sandra  |  20-35 years of age  |  Experience level: first safari

It was an unforgettable experience 🤩
5/5

We really enjoyed it. All the staff and the people we meet are so lovely, friendly and were kind to us, in the camp or even in the masai village. A big thanks to our driver Ben he was so helpful and lovely, we enjoyed our time with him.
I will recommend it to my friends. It was really worth it.
And seeing all the animals in the masai mara is something else 🤩 . We loved it.
Thank you so much for your effort, your help, and your organized plan ❤️

Alex   –  
United Kingdom UK
Visited: January 2024 Reviewed: Feb 2, 2024

Email Alex  |  35-50 years of age  |  Experience level: first safari

Extremely Professional
5/5

My girlfriend and I went on a 7 day safari organised by Hyrax. We had an excellent service from point of enquiry until the end of our trip.

Emmah was extremely helpful in tailoring us a bespoke Safari route from Nairobi to Mombasa. And our driver guide, Tony, was very knowledgeable about the history, the culture and the wildlife of Kenya.

We had the absolute trip of a lifetime and I’m not sure how we’ll ever manage to top this trip!

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 224
  • 4 star 19
  • 3 star 3
  • 2 star 1
  • 1 star 3
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