Reviews

Average User Rating
4.9/5

Rating Breakdown
  • 5 star 15
  • 4 star 1
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 16 Reviews
Carlos   –  
South Africa ZA
Visited: January 2019 Reviewed: Feb 13, 2019

Email Carlos  |  35-50 years of age  |  Experience level: 2-5 safaris

Great and personal service
5/5

Jumbari provided a truly personal and attentive service for our family's trip to Botswana. Well-organised and hiccup free!

Raymond   –  
South Africa ZA
Visited: January 2019 Reviewed: Feb 14, 2019

Email Raymond  |  35-50 years of age  |  Experience level: over 5 safaris

Professional, efficient and great value !
5/5

From the outset I was impressed with the service, numerous options and guidance I received was 5 star ! Through this they ensure the holiday was exactly what it was meant to be for all of us...a holiday !

Gilbert Davies   –  
South Africa ZA
Visited: February 2019 Reviewed: Feb 21, 2019

Email Gilbert Davies  |  50-65 years of age  |  Experience level: 2-5 safaris

Fabulous experience for the whole family
5/5

First time we have used Jumbari and we were very impressed with their service. From start to finish the communication was excellent. The holiday itself was unique, the guides were informative at the level suitable for all our family from adults to our children aged 13, 11 and 8. Our twins had a fantastic time and were extremely well catered for by the child minding facilities provided.
Although we thought this would be a one off holiday, we would not hesitate to use Jumbari again. We shall certainly be telling all our friends about our superb adventure.

Laurence Brotherton   –  
United Kingdom UK
Visited: February 2019 Reviewed: Feb 28, 2019

Email Laurence Brotherton  |  20-35 years of age  |  Experience level: first safari

Always quick to respond, organised, helpful and creative.
5/5

We travelled with Jumbari recently to South Africa and highly recommend their service. They knew exactly which lodges in the Kruger would work best for my girlfirend, daughter and I, and in Cape Town their hotel recommendation was perfect. Judy was particularly helpful in terms of co-ordinating a babysitter for one of our nights and she also helped make fun plans for our toddler! It was a great experience and I'm glad we used a family specialist.

Jan   –  
United Kingdom UK
Visited: February 2019 Reviewed: Mar 13, 2019

Email Jan  |  50-65 years of age  |  Experience level: first safari

South Africa Adventure
5/5

We have recently returned from our South Africa adventure where we travelled with Jumbari Family Safaris. Right from the outset the planning and communications were excellent and the final delivery was terrific - we thoroughly recommend their service. They advised us on the Kruger lodges and Cape Town / Stellenbosch hotels that would work best for us and our teenage girls (aged 14 and 17) - their recommendations were superb. They arranged a number of trips for us including whale watching at Hermanus - an experience the girls will never forget. The girls also enjoyed Cape Town’s Zeitz Museum of Contemporary Art Africa and the V&A Waterfront. Obviously the highlight of the trip was the opportunity to see Africa’s famous 'Big 5' - a truly fantastic experience. Thank you Jumbari for a truly memorable holiday.

Dan Peterson   –  
United States US
Visited: April 2019 Reviewed: Apr 22, 2019

Email Dan Peterson  |  50-65 years of age  |  Experience level: over 5 safaris

Great safari with every detail attended to!
5/5

Time opened up for us on short notice for us to do a safari to Botswana. Using the SafariBookings.com website we identified several trips of potential interest and contacted the tour operators. Jumbari not only came back with the best offer, both for what was in the package and for the cost, but did so very quickly and most professionally, handling ALL the details. We only had to show up. And the safari itself was excellent, lion, leopards, even a pack of wild dogs hunting. We would definitely use Jumbari again -- and will be recommending them to friends.

Esme   –  
United Kingdom UK
Visited: July 2019 Reviewed: Aug 9, 2019

Email Esme  |  20-35 years of age  |  Experience level: over 5 safaris

Extremely Helpful and Great Service
5/5

Jumbari were extreme helpful in booking our trip to Chobe National Park in July 2019. I couldn’t have asked for better service in booking and during our stay and would suggest it using their company to anyone.
The only bit of which didn't live up to expectations was that it would have been nice to know in advance that all the activities would be shared with other guest. For example we had to share our boat cruise with about 50 other people on the same massive boat which was not what I was expecting. It sort of spoilt it a little as I was expecting for the price we would get a smaller boat.

Jason   –  
United States US
Visited: August 2019 Reviewed: Sep 25, 2019

Email Jason  |  Experience level: first safari

Best travel agent I've ever worked with
5/5

Booking:
Lisa was super helpful during this entire process! We were booking quite close in and Lisa gave great suggestions, modifying our itinerary to see more sights. I was especially impressed by holding the rooms prematurely and the quick responses even at late hours. I've never had someone be this proactive; thank you so much!

Safari (Kariega Game Reserve):
The safari experience was great and the right length of time (2 nights / 4 drives) given our packed itinerary. We saw all of the animals that we wanted to and they were quite close :)
* On the drives itself we saw 4 of the big 5 (not the leopard, but they hadn't seen one for the last two years, so that was no problem)
* We did a boat cruise instead of a game drive for one of the four; unfortunately we didn't see anything so I wouldn't recommend that.
* The food was decent and the wine selection was good
* The lodging was great and spacious.
* We tried to book some spa treatments but unfortunately they were all booked up. Weirdly the spa was open from 7am-6pm or something similar which wasn't convenient as we were on game drives from 7:30am-10:30am and 3:30pm-6:30pm...

Overall a great trip.

The Youngs   –  
Singapore SG
Visited: September 2019 Reviewed: Oct 19, 2019

Email The Youngs  |  50-65 years of age  |  Experience level: first safari

Good service and great recommendation on choice of reserve and camp.
4/5

Jumbari provides good service and recommendations.

Dina   –  
Singapore SG
Visited: October 2019 Reviewed: Oct 30, 2019

Email Dina  |  20-35 years of age  |  Experience level: first safari

wonderful arrangement for safari
5/5

zeena and lisa were very helpful throughout our planning and preparation. it was our first safari trip and everything was smooth. they were also very responsive to emails and whatsapp before, during and after our trip! in fact we felt assured to have all our travel questions answered by the experts! would recommend jumbari family safari for a fuss-free safari!

we went to N'kaya lodge at thornybush reserve and it was so memorable! a 5 star experience.

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 15
  • 4 star 1
  • 3 star 0
  • 2 star 0
  • 1 star 0
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  • All corporate and/or tour info is provided by Jumbari Family Safaris, not SafariBookings
  • The tours offered by Jumbari Family Safaris are subject to their terms & conditions