Reviews

Average User Rating
4.8/5

Rating Breakdown
  • 5 star 58
  • 4 star 3
  • 3 star 0
  • 2 star 1
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 62 Reviews
Jasmine   –  
China CN
Visited: February 2024 Reviewed: Feb 21, 2024

Email Jasmine  |  20-35 years of age  |  Experience level: first safari

African Chitah surprised me so much
5/5

It's a great operator !
In the early stage of communication, Midian was very patient in answering my questions and tried his best to arrange the hotel I wanted to stay in. Moreover , he did not refuse me because my luggage could not be reduced. I have communicated with several operators either in China or local , and chitah is the only one that does its best to satisfy customers' wishes .
During the trip, our driver luka is very responsible and has 15 years of driving experience. Safari is both exciting and safe, and he is also very good at looking for animals. I saw all the big five.
It is worth mentioning that , my wallet left in the kubu kubu hotel in Serengeti Park, Luka and Midian helped me to contact the hotel. The hotel arranged a plane to take my wallet to Arusha without charge, which shocked me a lot! The people in Tanzania are really nice! They are hard-working and really helpful.
It is highly recommended to come to Tanzania safari, and I highly recommend African chitah!

Marco & Giulia   –  
Italy IT
Visited: August 2022 Reviewed: Aug 20, 2022

Email Marco & Giulia  |  35-50 years of age  |  Experience level: first safari

Serious company, smart guys.
5/5

Serious company, smart guys.
You can trust they are going to make thier best to set up your jorney.
Moden vehicle and all the confort to support your one in a lifetime trip.
We were very happy.
We saw the big 5 and other animals as well. Didas was a very expert guide.
thanks for the memories

Stefan   –  
Austria AT
Visited: January 2022 Reviewed: Jan 4, 2022

Email Stefan  |  20-35 years of age  |  Experience level: first safari

It was a really authentic and amazing journey!
5/5

We really enjoyed travelling with African Chitah, especially the best tour Guide Noel.
We learned so much about the tansanian culture such as the Massai.

All travels were very spontaneously for a fair price!

We can only recommend this organization, if you want to experience a great time!

Best regards,
Lisa and Stefan

Linda   –  
United States US
Visited: March 2024 Reviewed: Mar 19, 2024

Email Linda  |  50-65 years of age  |  Experience level: first safari

Fun and accommodating
5/5

What a great time we had in Tanzania. Each park was unique and full of wildlife. Our guide knew where and when to go to maximize our chances of seeing game. Ndalu (Papa) also had a wonderful lunch laid out every day and made sure we were doing all we desired. He was very flexible and fun.

Andy   –  
United States US
Visited: February 2024 Reviewed: Mar 5, 2024

Email Andy  |  20-35 years of age  |  Experience level: first safari

Excellent service and tour. Great communicators as well.
5/5

Amazing safari with a tour operator that took care of everything for me. Very consistent and punctual communication the entire time and guide went out of his way to give us the best experience. Highly recommend

Tomas   –  
Czech Republic CZ
Visited: February 2024 Reviewed: Mar 4, 2024

Email Tomas  |  20-35 years of age  |  Experience level: 2-5 safaris

Very good and professional company.
5/5

Thank you to everyone who participated in our safari. We have been on 4 days safaris and everything was perfect and very professional from the first contact from Midian to the very nice guy Fil on the safari who spoke very highly of all the animals and nature. Communication with everyone was perfect. Accommodation in the Lodge and one day in the tent was excellent. For us was the tent in the Serengeti bush the best accommodation - you have to experience it. I recommend this company to everyone
.

Brian   –  
United States US
Visited: February 2024 Reviewed: Mar 2, 2024

Email Brian  |  35-50 years of age  |  Experience level: first safari

Amazing Safari, Would Recommmend
5/5

We did the four day safari, and our contact was very responsive at all points in the planning. We were picked up and brought to a nice lodge the day before, started on time each day and the guide/car were very good. Would recommend this packagae to friends and family, it was nice without breaking the bank.

Hasna   –  
France FR
Visited: February 2024 Reviewed: Feb 26, 2024

Email Hasna  |  35-50 years of age  |  Experience level: first safari

Super safari
5/5

Super safari, very good organization, special mention for Alex the French-speaking guide. To do again without worries

(automatic translation from French)

Nongyao   –  
Thailand TH
Visited: February 2024 Reviewed: Feb 16, 2024

Email Nongyao  |  35-50 years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of Nongyao and not that of SafariBookings.
Unprofessional and thoughtless safari operator.
2/5

For anyone thinking about using African Chitah for their Tanzanian dream Safari I would think twice. Below are some of the highlights, or I should say "lowlights" from our recent safari in Tanzania.

1) When we arrived at Kilimanjaro Airport there was no one there to meet us. After a half day of flying, to emerge from the airport with luggage in hand and no one there to meet us was most disconcerting. The driver did finally arrive 20 minutes later, but this was 20 minutes of un-necessary anxiety. The driver apologized with the excuse that there was "traffic." While that may have been true, there were literally hundreds of other tour operators at the airport holding placards with their guest's names. Why did these hundreds of other operators manage to arrive on time but not our driver?
2) On the first day or our tour, the driver arrived at our hotel very early. He asked us to finish our breakfast quickly as there were three other groups to pick up. When we arrived at the first pickup the driver asked us to sit in the car while he retrieved the guests. After 20 minutes no one returned. I found the driver waiting in the lobby and asked him what was going on. He told me that these other guests were still eating breakfast. I explained to him that this was not a private tour and we were sitting in a hot car waiting while someone else was casually eating their breakfast. He told us he would go and get the other guests and I returned to the car. Another 10 minutes passed and still no one had returned. I returned to the lobby and found the driver still sitting in the lobby. I then insisted that he come with me and get the other guests which he finally did. If I hadn't been so insistent, who knows how long I would have been sitting in the hot car while the other members of the group tour casually enjoyed breakfast and coffee. And he didn't even apologize for this at all.
3) Twice we were given hotels of noticeably lower quality than what we were promised on our itinerary. If we had been equivalent quality hotels it would not have been an issue. However, when we complained to the company about this they utterly dismissed our complaints. They did not offer to change the hotel to one of similar quality nor did they offer us a refund. While it may not have been the operator's intention, the outcome left us with the feeling that we had been hoodwinked in a "bait and switch" scheme.
4) The vehicle appeared to be noticeably older than those of other companies. We spent 20 minutes having to repair the door as it would not open properly.

Given the above I would normally give "1" star. I have generously given "2" stars due to the quality of our driver Steven. He was knowledgeable and helpful and went above and beyond to make sure that all the guests had an enjoyable safari experience. And perhaps most importantly, he was a skillful driver which cannot be discounted given the challenging and punishing terrain and roads.

Kevin   –  
Sweden SE
Visited: January 2024 Reviewed: Feb 5, 2024

Email Kevin  |  35-50 years of age  |  Experience level: first safari

Amazing Safari Experience!
5/5

We had the greatest experience on the safari with African Chitah! Our guide, Amani, was amzing at finding the wildlife, putting the jeep in great position to take photos and anticipating the actions of the wildlife.

The accomadation and meals were also great and exceeded our expectations.

The safari was the highlight of our trip and while we were aprehensive of the cost, at the end we were very happy with the value! I would recommend African Chitah to anyone!

Average User Rating
4.8/5
Rating Breakdown
  • 5 star 58
  • 4 star 3
  • 3 star 0
  • 2 star 1
  • 1 star 0
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