Reviews

Average User Rating
4.7/5

Rating Breakdown
  • 5 star 20
  • 4 star 5
  • 3 star 0
  • 2 star 1
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 26 Reviews
Sean Owens   –  
United States US
Visited: November 2023 Reviewed: Nov 29, 2023

Email Sean Owens  |  50-65 years of age  |  Experience level: over 5 safaris

Great Guide and Great Lodge!
5/5

Excellent safari in all regards - from a great guide to a phenomenal lodge (Tawi) - would highly recommend!

Raymond   –  
United Kingdom UK
Visited: September 2023 Reviewed: Oct 27, 2023

Email Raymond  |  50-65 years of age  |  Experience level: first safari

Great service and fantastic communication from Madukha.
5/5

Our Safari holiday was an absolutely amazing experience. We saw the big 5 and so much more.
Our guide Bill was incredible, so accommodating and flexible.
The whole booking process was seamless, great communication via email from the outset.
The accommodation at all parks was very comfortable with good food.
Overall, we made memories that will last a lifetime, seeing these majestic animals in their own environment. Highly recommend.

Lu Ming Shen   –  
China CN
Visited: September 2023 Reviewed: Oct 21, 2023

Email Lu Ming Shen  |  35-50 years of age  |  Experience level: first safari

Wonderful and remarkable Safari time, nice people of Africa
5/5

We had 8days Safari in Kenya and 4nights in Zanzibar which was overall wonderful and remarkable experience. This is our first time in Africa , before we arrived we had lots of worries .... But we finally found most people we met are very nice , polite and willing to help, Hotels are clean and comfortable , arrangement of Safari are full of fun with reasonable schedules. I would say thanks to Wiiliam and our guide Steve and drivers , who provide high quality and professional service, especially William, from beginning to the end he was so helpful and always quick responce of every request of us so that we had a smoothly journey in Kenya and Tanzania. Also our guide Steve are so experienced and talented in founding animals , mostly he was the first one to find cheetahs, Lions and always give us the best position. I will definitely recommend Madukha to my friend.

Ho Yi Hsiao   –  
Taiwan TW
Visited: August 2023 Reviewed: Oct 20, 2023

Email Ho Yi Hsiao  |  20-35 years of age  |  Experience level: first safari

They are really nice and wonderful!
5/5

I have a good communication with the boss. Everything is good including the guide. Recommend Madukha Tours!

Sandra   –  
United States US
Visited: September 2023 Reviewed: Oct 10, 2023

Email Sandra  |  65+ years of age  |  Experience level: 2-5 safaris

Accommodating and flexible to the parties concerns and needs.
5/5

I arranged a safari for a group initially of 5 friends and relatives that grew to 12. I started with a package safari off the website and tweaked it to the groups wants. Quick response time from Madukha. We added extra day in Nairobi for recovery - it's a long flight from NYC. We added another day for the giraffe center and the elephant orphanage before starting our safari. I contacted 3 companies on Safaribookings and only Madukha agreed to the tweaks. We checked the reviews of the tented camps and lodges on tripadvisor . One did not meet our standards and Madukha offered an option to change it for an upgrade. All the other accommodations were awesome. The accommodations were the same as the more expensive safari companies used. We had two vans and each night I would discuss with a driver/ tour guide the next day's schedule. The driver/tour guide accommodated special requests ie stopping at a pharmacy, lunch on the last day before the airport. I have been on other safaris and saw many different animals thanks to driver Paul's knowledge. The company made three different airport picks and two airport dropoffs on schedule. I have recommended Madukha to a neighbor that I only discovered over the weekend is booking a safari in 2024.

Patrick   –  
Hong Kong HK
Visited: August 2023 Reviewed: Sep 21, 2023

Email Patrick  |  20-35 years of age  |  Experience level: first safari

Prompt response with nice itinerary
5/5

This company is very good with prompt response to my enquiry. They also help customised my itinerary so I can stay more time at the Masai Mara. Besides, the tour guide is very nice. He is also very experienced that can tell us different kinds of animals and how to differentiate them. The whole experience is good!

Qing   –  
China CN
Visited: August 2023 Reviewed: Sep 2, 2023

Email Qing  |  20-35 years of age  |  Experience level: first safari

Perfect, amazing journey
5/5

Firstly, it was a perfect trip and we all had a great time. William provided us with excellent service and itinerary. We have a total of 10 people, and William provided us with two cars. The Safari driver of our car is Steve, who is very patient and experienced. He will take us to find various animals and stop for us to take beautiful photos. Steve is a great guide, and don't miss him when you come to Safari, Kenya.
Regarding the hotel selection, the hotel arranged by William for us this time completely exceeded our expectations, with excellent service and restaurants. Although I come from China, I think the food is very delicious.
After Safari ended, we stayed at the seaside in Mombasa for 3 days. The white sand beach here is very soft, and the sea breeze is also very comfortable, making it suitable for vacation. We highly recommend everyone to come to Mombasa to play for a few days.
In short, this was a perfect travel experience. I saw very beautiful scenery in Kenya, Africa, and we all had a great time. If I have friends who want to come to Safari, Kenya, I will recommend Madukha to them because it's really great!

Balázs Fehér   –  
Hungary HU
Visited: August 2023 Reviewed: Aug 20, 2023

Email Balázs Fehér  |  20-35 years of age  |  Experience level: first safari

Extremely responsive and pulling every strings to create a dream safari experience
5/5

The experience started with the communication - William responded instantly even when we wrote in odd hours and made sure all our requests to customize the itinerary were taken care of. We opted for the land cruiser upgrade and it was well worth it.
When we arrived, we were picked up by our amazing driver and tour guide - vast experience and really knows how to create a good safari experience. He knew the parks inside out, knowing which areas to go to at what time to guarantee the best sightings. When he saw that we came with photo equipment he also made sure to position us in a way that grants the best photo opportunities. He also made sure to help us decide how to adjust the itinerary to get the best experience and best value for money.
Would highly recommend Madukha tours as this was not only the best value for money tour operator, but I am sure the experience was well above of what other, more expensive operators could have provided.

Nicole Heur   –  
United States US
Visited: August 2023 Reviewed: Aug 18, 2023

Email Nicole Heur  |  50-65 years of age  |  Experience level: first safari

Experienced
5/5

Setting up the tour was extremely easy, working with William.

On our tour, we had a driver who had 30+ years of experience! John was accommodating, kind, helpful, and fun. He was a very safe driver, showed great respect for the animals, and made sure to go out of his way to help us -- from finding animals that we were discussing to helping organize a fun surprise for our anniversary, John went above and beyond to make our safari the best experience possible for us.

We chose mid-level and we always had running water, quite beautiful facilities, and amazing buffet meals. The customer service of everywhere we went was very, very good.

Amani   –  
Kenya KE
Visited: July 2023 Reviewed: Aug 15, 2023

Email Amani  |  under20 years of age  |  Experience level: first safari

Very flexible and well organized. It made our trip very easy and enjoyable.
5/5

In July, I was accompanied by the Royal Family of Jaipur on a trip organised by Madukha Tours. Their professionalism provided us with the best experience, from the hotel to the game drives, the flights and everything in between. They made our time at the Mara very easy and effortless and we certainly got value for money. Moving forward, I’ll continue to use Madukha tours and for anyone reading this, I’d recommend them too because they are reliable in providing the best experience for you.

Average User Rating
4.7/5
Rating Breakdown
  • 5 star 20
  • 4 star 5
  • 3 star 0
  • 2 star 1
  • 1 star 0
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