Reviews

Sort By: Date Most Helpful Rating 31-40 of 58 Reviews
Peter Griffin   –  
United States US
Visited: July 2022 Reviewed: Jul 22, 2022

Email Peter Griffin  |  50-65 years of age  |  Experience level: over 5 safaris

Delfin Tours have the best services!
5/5

I made plans to visit Kenya for a safari a few weeks before we began our holiday. Despite the short time I had to prepare for the safari, Delfin Tours made it possible with kind, quick and excellent services. Our hotels were all perfect and the whole trip was fantastic, pleasant and easy. Sam our guide was very professional the entire trip, he explained in details vital information about the animals we saw, highly appreciate that. We enjoyed our holiday and will definitely book with them in the future when we return. Special thanks to Annalice our safari planner.

Sabrina Rodriguez   –  
Portugal PT
Visited: May 2022 Reviewed: Jul 22, 2022

Email Sabrina Rodriguez  |  50-65 years of age  |  Experience level: 2-5 safaris

Smooth and excellent trip!
5/5

The experience was excellent and smooth. Everything was very well organized thanks to the team at Delfin tours. They were very accommodating and responsive before and throughout the trip especially Annalice who always called to check up on how I was faring. Our driver Peter were very friendly and welcoming and had a lot of interesting information to share. The trip felt very safe and well designed and the chosen accommodations were amazing (MidLand hotel in Lake Nakuru, Mara Simba Lodge in Masai Mara). The roads from Nairobi to Masai Mara can be a bit bumpy, so I'd suggest taking a flight to avoid the inconvenience. I will definitely make my next booking with Delfin Tours, highly recommended.

Judy Mutua   –  
Kenya KE
Visited: June 2022 Reviewed: Jul 22, 2022

Email Judy Mutua  |  35-50 years of age  |  Experience level: over 5 safaris

The best in planning for itenirary. Smooth stay all the way
5/5

Reliable in flight, transfers, hotel bookings and extra activities
Value for money

Caren   –  
Kenya KE
Visited: May 2022 Reviewed: Jul 20, 2022

Email Caren  |  20-35 years of age  |  Experience level: 2-5 safaris

Thorough,efficient and reliable
5/5

Very good and reliable interms of communication and reply on time.They do a follow up during the whole trip to ensure you satisfied on accommodation and meals .their services is 100% reliable and would recommend them anytime .Thank you delfin for making my travelling always easy

Rebecca   –  
Kenya KE
Visited: June 2022 Reviewed: Jul 19, 2022

Email Rebecca  |  20-35 years of age  |  Experience level: 2-5 safaris

They are customer oriented,budget friendly and efficient
5/5

My tour agent Annalice was on top of things from day one up to the last day of the safari,answering all my questions and ensuring me of customized service delivery and value of money. Which I would say was 100% satisfactory.
I would choose Delfin Tours any day!

Edwin Maina   –  
Kenya KE
Visited: July 2022 Reviewed: Jul 18, 2022

Email Edwin Maina

Excellent Customer service
5/5

Delfin has a variety of options to offer the client depending on the budget. The customer service was excellent, I felt they really cared about us.

Kevin   –  
Kenya KE
Visited: April 2022 Reviewed: Jul 16, 2022

Email Kevin  |  20-35 years of age  |  Experience level: 2-5 safaris

Service was on point!
5/5

Did a group trip with Delfin tours to Tanzania for a Three days escape to Moshi and arusha, The itinerary was well planned and great activities lined up for the trip. Highlight was the food and choice of hotels both in Moshi and Arusha. I would definitely recommend them.

Rabecca   –  
Kenya KE
Visited: March 2022 Reviewed: Jul 15, 2022

Email Rabecca

Very committed, patient and aggressive person who has client's interest and is available when needed
5/5

There was constant communication throughout my travel and I was correctly advised on my tour. I got value for my money and they are very reliable. I strongly recommend Delfin Tours to all travellers

Cliff   –  
Kenya KE
Visited: March 2022 Reviewed: Jul 15, 2022

Email Cliff  |  20-35 years of age  |  Experience level: 2-5 safaris

Excellent in customer service
5/5

Convenient,reliable,and excellent in customer experience

Gloria   –  
Switzerland CH
Visited: May 2022 Reviewed: Jul 14, 2022

Email Gloria  |  20-35 years of age  |  Experience level: 2-5 safaris

Outstandingly timely customer support and very much open to prioritise client’s preferences.
5/5

I would 100% recommend Delfin Tours, specifically for the impeccable rates and top notch customer experience, that included timely communication and regular follow up before, during and after travel.

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 58
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 0
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