Our safari jeep during game drive
Viega Expeditions
- Located In:
- Size:
- 20-50 employees (Founded in 2021)
- Member Of:
- Kenya Wildlife Service, AMREF FLYING DOCTORS & TOURISM AUTHORITY OF KENYA
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $150 to $1,200 per person per day (USD, excl. int'l flights)
Reviews
Email Mubeen Ahmed | 20-35 years of age | Experience level: first safari
Super responsive and friendly but too small to have a strong structure
Things we loved - First of all, the process to book was easy and not too complicated. Our driver, Charles, was super friendly and was not weird at all. The lodge they booked for us was amazing as well and the game drives were smooth in the car. We loved our own private experience as it was me, my wife, and one of our friend.
Things we did not approve of - Although we had a lot of fun and going with Viega was relatively cheaper than others, we did not get everything we paid for. There were 3 game drives as part of our 4-day package and we only got 2. We got there 2 hours late than what was estimated when Rogers talked to us before our trip, but it was not on us since we left at exactly 7am as per schedule. I did bring this up IN DETAIL with Rogers and the driver, but we weren't really given anything back other than an apology and a free trip to the giraffe feeding center (which is not even 15% cost of a one day of game drive).
We also spent almost 4 hours trying to find a Rhino day 2 (which we were told AFTER that there are only 2). Annnd ended up wasting another 2 hours trying to fix the bumper at the rangers station...but we brushed that off
Feedback for Viega - Rogers did spend almost a day with us when we got back to apologize and listen, but some sort of money back is what anyone would prefer. Because as per the package and Rogers, it was almost $200 per day for a park entrance fee ($600 total for us that we feel like was not compensated). Apparently this was brought up to their Boss, Jared, but looks like he didn't care to take accountability either.
Some direct feedback below:
- Yes they are small from an operational perspective, but they need to have open line of communication between their drivers.
- Rogers is efficient but needs to understand time difference of where his clients are based, because he was and still calls me after midnight or when I am at work
- If something happens where money is involved and a client is not happy, the Director needs to jump in and take responsibility
If you have made this far, I could have given less than 3 starts here but I don't want to hurt a small business. Hopefully this detailed feedback helps them become better.
JP
Email Megumi | 35-50 years of age | Experience level: first safari
Flexible and friendly
In our limited planning process Rodgers was very prompt in response with any questions. Also flexible trying to make the trip to fit our preference and requests like no other agency. Finally the price was appealing and we decided to go with them.
Safari was fun, accommodations they booked for us were all good, the guide Charls was responsible man and keen to our needs who we were comfortable to be with for whole 6 days. We are content of the trip.
Email Richard | 50-65 years of age | Experience level: 2-5 safaris
Exceptional , well informed , engaging and dependable
Viega Expeditions lived up to its promise of being excellent value for money and budget friendly indeed ! In the planning phase I was initially a little apprehensive as I didn't know what to expect from this relatively new company with little by way of reviews on the website but I was fully reassured by the prompt communication at every step of the way . Lincoln's our contact man and Agent was very accommodating and addressed any and all concerns with due attention . Our tour guide David was just exceptional and immediately made us feel in safe and knowledgeable hands . The long drive from Nairobi was pleasurable with the stops perfectly timed to break up the journey - The Great Right Valley stop just after leaving Nairobi was perfect for pics and early souvenirs ; and Our drive into The Mara on the first day gave us a peak preview of the wonders to come in the days ahead . We wasted no time that same evening going out for our first game hunt and were well rewarded sighting a cheetah , lion , giraffes and elephants on our very first trip out ! The subsequent 3 days were a whirlwind of animal sightings including all of the Big 5 with exception of the Rhino , but the rest more than made up for it . The accommodation at The Jambo Lodge was modest but clean , comfortable and a good array of food that was very nice . Relaxing in the evenings poolside and playing ping pong and enjoying the pool table ( snooker ) in the main lobby area was just perfect end to the days activities . We felt very safe with the Lodge attendants and night guards in the background quietly outside our cabins adding to the sense of security . We enjoyed the bonus evening of a visit arranged by David ( our tour guide ) to venture to The Masai Village one of the final days and had a wonderful experience learning about The Masai Culture and how they live etc ending with a lovely walk back to the Lodge through the jungle catching the African Sunset in its full glory . An enriching experience for my 2 teenage children , their 3 year old cousin and us adults too . We were sad to have the trip at and end after the 4 days but we all had a memorable Safari vacation and I would go back in a heartbeat ! In short it was a trip of a lifetime with lots of pics and memories to remind us . Hats off to Viega tours and a special thanks to David .. the best tour guide in the World as we all agreed !!
Professional and outstanding
The safari experience with viega was incredible.i look forward to such experience in the near future
Email Brenda | 20-35 years of age | Experience level: 2-5 safaris
He provided a seamless and enjoyable travel experience from start to finish.
The safari experience with Viega was great. I enjoyed every bit of it.
I look forward to go on a safari with Viega in the near future.
CA
Email L. Egami | 35-50 years of age | Experience level: first safari
Efficient and Professional
My family went on Safari with Viega Expeditions early in November and it was fantastic. Rodgers was so great to deal with and made us comfortable and we felt we were in good hands the entire time. Thomas was a great driver, and provided wonderful info throughout the safari, and was a safe and efficient driver. Would highly recommend them to others.
CA
Email A.Mc. | 35-50 years of age | Experience level: over 5 safaris
Great Communication and follow up
In setting up a safari for my group, I came in contact with Rodgers O. who was impressive with his speed of response, options and various price points. He was effective at sharing all information, and provided absolute confidence that I was dealing with a professional and reputable company. He often shared info without even needing to ask for it, and remained in contact even after the contract was signed, looking for daily follow ups, and would inquire about how the safari was going, ensuring that the experience was what was expected. I would highly recommend Viega Expeditions, and and even more so, Rodgers for all of your safari planning. Viega is lucky to.have him as the face of the company.
Email James | 35-50 years of age | Experience level: first safari
He was knowledgeable about the parks
Booking was easy and Rogers was very helpful designing the right tour for our family. Very good communication regardless of the time difference he was able to answer questions when we had them.
We were able to see all the animals we had hoped to see. Our accommodations were very nice and great for our family. We did have a snag getting into one of the parks so we did miss a night game hunt but we were able to get in the next day. The vehicle was comfortable and we had plenty of space for our family of 5 and our luggage.
Not we were expecting
Overall the accommodation was excellent throughout our week safari. We were extremely disappointed with the lack of time actually spent out on game drives. Started well during our first two days in Masai Mara, but then went down hill from there as we were constantly changed from one jeep group to another. We spent hours waiting for the groups to arrive once we had been changed. The drivers were constantly apologising for us being messed about. One of the jeeps broke down twice and we were late arriving at our accommodation. When we went to Amboselli the guide was very late picking us up so did not spend a full day in the park as had been arranged and when we eventually got in the park it was to hot to see the animals. The Fifth guide seemed disinterested in wanting to show us animals that we were keen to see and just wanted to show us elephants and drive very slowly around the park to pass time.
ES
Email Elena | 35-50 years of age | Experience level: first safari
Excellent service and unforgettable experience
Our trip with Viega Expeditions was outstanding! James was a fantastic driver—professional, safe, and friendly throughout the journey. Roger from the agency providing clear communication, reliable arrangements. Everything ran smoothly, and we felt well cared for from start to finish. Highly recommend this team for a stress-free and enjoyable adventure!
