Reviews

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Narayan   –  
United States US
Visited: December 2025 Reviewed: Feb 9, 2026

Email Narayan  |  65+ years of age  |  Experience level: first safari

Great experience, professional reps with Excellent tour guide
5/5

We took this family trip in December with planning starting a few months earlier. We were excited as we started planning but also were anxious as with any travel to a new place, country and continent! We came across Josero travels after evaluating a few agencies and started working with them after reading through some of the reviews and after some conversations with them about the options and the planning. Joseph and Judith helped us as we worked through the travel planning and we felt assured as we finalized the travel plans. Joseph and Judith helped us to work through the various options, the pricing, the arrangements, etc., they were very professional and up front about all of the aspects. Their pricing was reasonable and they helped us in setting up the tour plan based on our time and preferences.

Our travel itinerary started upon reaching Nairobi, where Henry and Judith met us at the Nairobi airport and escorted us to the hotel. In spite of our flight delays causing a delayed start of the tour, coming to a new place we were glad to be received well and help to get us to a good start. Henry and Judith helped us for the day stay in Nairobi, taking us around during the time available. From Nairobi we left the next day to Masai Mara where we spent a couple of days, then to Lake Nakuru for an overnight stay and day, then on to Amboselli National park and Safari, then on to Diani Beach for a relaxing couple of days. From there we took the train to Nairobi. Representatives from Josero were constantly in touch with us and our tour guide throughout the trip. We felt reassured that they were continuously monitoring the arrangements and coordinating as needed to ensure that it all worked out smoothly.

Any tour such as this comes with some unexpected situations. Through it all, our tour guide with the Josero team worked through to smoothen the experience.

I am reserving my complete appreciation throughout this trip for our tour guide, Duncan Felix Ogongo. Not only did he work hard to take us through the entire road trip, he was very knowledgeable, patient, cooperative and very understanding of our expectations. He went over and above his duties to help us feel comfortable and have a good experience. My sincere thanks to him and to Josero travels for providing his services to us. I have no hesitation in giving him and Josero a 5-star rating.

A little bit about the places we visited:

Masai Mara was wonderful. The stay at Mara Serai was great. They accommodated our late arrival and our stay there for the next couple of days was excellent. The day rides were excellent and the Safari tour was very good. We learnt that the great attraction to the park is during the migration season when the wildebeests mass migrate across the river. which is between July and September. While we went after this time, our tour guide, Duncan Felix Ogongo, took us through the areas of migration and we got to see their paths.

The trip from Masai Mara to Lake Nakru was a little bumpy towards the end due to the roads, Lake Nakuru Sopa lodge was good. The view is great and the hotel and restaurant were good. The safari was a little different from Masai Mara, but we got to see some of the wild life that we did not see at Masai Mara. The paths around the hotel took a little getting used-to, the key is not to be in a hurry. There was a minor glitch here with the packed lunch arrangements, but Josero team worked through it for alternatives.

The road trip from Lake Nakuru to Amboselli National Park was somewhat long. The Hotel here, Tawi Lodge, was different from the ones at the other places. It was spacious with a nice view of the Kilimanjaro, but the facilities were not as appealing to us. One thing to consider here is that if staying at the hotels outside the Safari gate, such as the Tawi lodge, you have to leave the park by a certain time, whereas if you are staying at one of the hotels inside the perimeter you can stay in the park a little longer. So, for more reasons than one, next time we may opt for the Mara Serai or the Amboseli Serena Safari here also.

From Amboseli we were dropped off at Emali station by Duncan, our tour guide, and we took the train to Mombasa, to then be driven to Diani sea resort by our tour guide there - Peter. Diani Sea resort was a wonderful couple of days finale to our trip on the beach. The restaurant was good and the rooms comfortable.

From Diani sea resort we were driven back to Mombasa, and from there we took the train to Nairobi and back on the flight from there.

Along the trip our tour guide took us to some shops where we could shop for travel memorabilia, and while we did buy some stuff we did not have space for more. We learnt that if we had traveled light we could have bought some more of them. A point to note here - there are shops along the way where it may be less expensive than the more popular city shops. And, as we discovered a little late, getting large shells from the beach sellers may not be a good idea if you cannot bring back those on your flights and back to your country. It is even forbidden to take it on the train!

We are looking forward to making the trip again, hopefully on a different set of places!

Jennifer   –  
Egypt EG
Visited: January 2026 Reviewed: Jan 17, 2026

Email Jennifer  |  50-65 years of age  |  Experience level: first safari

Super helpful, flexible, and responsive!
5/5

My husband and I and our son booked a two week mid-range itinerary. From the start Henry and Joseph were happy to customize our itinerary to our wishes. Our guide took excellent care of us. All of our accommodations were very comfortable with great food and drink. The game drives were great. In our two week itinerary we saw - often so close we could have reached out to touch them - lions, elephants, white and black rhinos, cheetahs, hippos, giraffes, zebras, water buffalo, warthogs, wildebeest, ostriches, tons to grazing animals like gazelles, impalas, hartebeest, oryx, and water buck, and baboons and a variety of monkeys. Also and incredible assorted of birds. We were very happy. Highly recommend the optional hot air balloon!

Sudha   –  
United States US
Visited: December 2025 Reviewed: Jan 6, 2026

Email Sudha  |  50-65 years of age  |  Experience level: first safari

Kenya Safari& Diani beach
5/5

I chose Josero Tours and Safari from Safari bookings. From the start, Josero team were very prompt in communicating 24/7, literally!! Henry and Judith did a fabulous job creating an itinerary making sure to accommodate our requests. The Director of the company, Joseph got involved from day 1 of my contacting this group. Since this is our first time visiting Kenya, across 1000s of miles, this gave us a lot of confidence to choose Josero! They were very prompt in answering all our questions and they greeted us at the airport and provided all the support like a family! Henry and Judith went over and beyond, took us around on the first day of our visit to Nairobi and made us comfortable.
We went to Masai Mara, lake Nakuru, Amboseli and Diani Beach and flew in and out of Nairobi. They had good network of people working with them at Diani beach and for the Safari. Three out of four hotels ( Mara Serena, Nakuru Sopa lodge and Diani Sea resort) we stayed were really wonderful, comfortable and provided vegetarian food! There were some minor issues due to miscommunication/ issues with the hotels which they promptly took care. As another reviewer has mentioned, Josero is rather new and they are learning along the way!! However, they were very prompt, professional and checking on us several times throughout our trip.

Any safari trip needs a good tour guide and I totally give a 5- star to Josero for providing an outstanding tour guide, Duncan Felix Ogongo. He was a great guide, providing interesting and valuable information about all the animals and Kenyan culture which made the Safari trip a safe, enjoyable and an excellent experience! He was a very safe driver and took personal care of our family during our trip. We discussed a lot and learned a lot from each other!
We were really treated well taken care by Josero. Overall, our Safari trip was a memorable and an excellent one, thanks to Josero tours and Safari for their seamless effort to make it happen. I will choose Josero travels and Safaris again when we visit Kenya next time! I recommend them to anyone looking for a tour operator in Kenya.

Eva   –  
Germany DE
Visited: July 2025 Reviewed: Nov 13, 2025

Email Eva  |  under20 years of age  |  Experience level: first safari

My safari was amazing – full of adventure, wild animals, and unforgettable moments in nature.
5/5

We had an amazing Safari experience in the Ngorongoro Crater with Josero Tours! Our guide was such a great tour guide — very friendly, kind and easy to talk to. During the drive, we saw so many animals and learned a lot thanks to him. He even offered to take photos of us, which was really nice! You can tell he truly cares that everyone has the best experience possible. I would absolutely recommend booking your safari with Josero Tours — it’s an unforgettable experience you’ll always remember!

Aggrey   –  
United States US
Visited: October 2025 Reviewed: Nov 5, 2025

Email Aggrey  |  35-50 years of age  |  Experience level: first safari

Mr. Henry Owiti was kind and he understood his operations.
5/5

A Truly Memorable Safari Experience with Josero Tours and Safaris!

We had the most incredible experience with Josero Tours and Safaris! From the very first inquiry, Mr. Henry Owiti, our travel consultant, showed remarkable professionalism, patience, and attention to detail. He carefully listened to what we wanted and then crafted a beautifully tailored safari itinerary that exceeded all our expectations.

Every destination, from the vast plains of the Maasai Mara to the scenic Lake Naivasha and majestic views of Mount Kilimanjaro in Amboseli, was thoughtfully selected to offer the best possible experience. The accommodations were excellent, the transfers were seamless, and every part of the journey felt perfectly coordinated.

Henry went above and beyond to make sure we were comfortable and informed throughout the trip. His passion for travel and his deep knowledge of Kenya’s wildlife and culture made our safari not just a holiday, but a truly unforgettable adventure.

We highly recommend Josero Tours and Safaris to anyone looking for a professional, reliable, and personalized safari experience in Kenya. Thank you, Henry, for turning our dream vacation into reality — we can’t wait to travel with you again!

Yihang Zhou   –  
United Kingdom UK
Visited: August 2025 Reviewed: Sep 15, 2025

Email Yihang Zhou  |  20-35 years of age  |  Experience level: first safari

Great journey, lifetime experience
5/5

Josero Tours and Safaris was amazing! Communication was easy, the journey was well organized, and everything ran smoothly. We saw all the animals we hoped for and took incredible pictures. Excellent service, reliable team, and great value for money – highly recommend!

Grant B   –  
Australia AU
Visited: July 2025 Reviewed: Jul 27, 2025

Email Grant B  |  35-50 years of age  |  Experience level: first safari

Saved the day!!!!
5/5

The whole team at Josero was great. Another tour operator cancelled a few days before our holiday and with less than 12 hours the Josero team designed and booked us a whole new holiday for our honeymoon.

We highly recommend them.

Very happy customers from Australia

Dee Ayalo   –  
Kenya KE
Visited: January 2025 Reviewed: Mar 2, 2025

Email Dee Ayalo  |  20-35 years of age  |  Experience level: first safari

A Perfectly Tailored Safari Experience
5/5

Josero Tours and Safaris went above and beyond to customize our safari according to our preferences. We wanted a mix of wildlife, culture, and relaxation, and they delivered exactly that! The visit to a Maasai village was an eye-opening experience, and the game drives were nothing short of spectacular. We felt safe, well taken care of, and fully immersed in the beauty of Kenya. If you want a stress-free, well-organized safari, look no further!

Darioush   –  
Iran IR
Visited: October 2024 Reviewed: Feb 22, 2025

Email Darioush  |  35-50 years of age  |  Experience level: first safari

It was a great experience with this powerful and kind group for having excellent and wander full tim
5/5

*Excellent and Unforgettable Safari Experience!*

I recently booked a safari with Josero Tours and Safaris, and I must say it was an experience of a lifetime! From the moment we landed in Nairobi to our final day in the Maasai Mara, everything was perfectly organized. Our guide was knowledgeable, friendly, and ensured we saw the Big Five up close. The accommodations were top-notch, offering stunning views and great hospitality.

What stood out the most was the attention to detail—every aspect of the safari was planned seamlessly, making it stress-free and enjoyable. I highly recommend Josero Tours and Safaris to anyone looking for an authentic and memorable Kenyan safari!

SK   –  
Tunisia TN
Visited: February 2025 Reviewed: Feb 17, 2025

Email SK

Must go
5/5

A very interesting and must do tour. Very knowledgeable and generous host. The treat the client in kindest manner and make sure that no one returns disappointed.

Always recommended.

Average User Rating
5.0/5
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