#SafariExperience #ExploreKenya"
Josero Tours and Safaris
- Located In:
- Size:
- 5-10 employees (Founded in 2020)
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $150 to $950 per person per day (USD, excl. int'l flights)
Reviews
Email Desiree | 50-65 years of age | Experience level: 2-5 safaris
Efficient, friendly, knowledgeable and experienced tour guide
My luxurious safari to Amboseli was exceptional ! From start to finish, Josero Tours exceeded my expectations. The team was responsive, professional, and made my safari dream come true. Apart from wildlife safaris, Josero Tours provides cultural encounters with local communities, giving travelers a deeper understanding of Kenya’s diverse heritage. Don't just dream of an African safari—make it a reality with Josero Tours and Safaris!
SG
Email Celine | 35-50 years of age | Experience level: first safari
Excellent Safari Experience with Outstanding Service and a Wonderful Driver
We are group of 3 engaged Josero Tours and Safaris. We had an amazing experience with Josero from start to finish. The arrangements were well organised, communication was smooth, and some unexpected activities such as bush dinner was arranged with our surprised. If we have any feedback, the PIC from Josero always gave us a very fast response and solution without hesitations. This is a very plus point as a tourist who visit a place which is not familiar.
The lodges were comfortable and the meals were much better than we expected. Most importantly, our driver, Peter, was excellent — friendly, professional and very knowledgeable. He always made an effort to understand the animals we hoped to see and would patiently look for the best locations for us to get great sightings and photos. His dedication and effort really made our safari experience special.
We truly enjoyed the entire trip and felt well taken care of throughout. Thank you to the Josero team for arranging such a memorable Kenya safari. You will never regret to engage Josero if you are looking for Kenya trip.
Email Nolan | 35-50 years of age | Experience level: first safari
Helpful and friendly
I'd rate my experience overall as about 4.5 so rounding up. Given the chance, I would book the trip again as it was great at a very good price compared to the other quotes I received.
We booked a 12 day safari for my two kids (10 & 9) and I which covered Samburu, Ol Pejeta, Masai Mara, Lake Naivasha, and Hell's gate.
Overall we were happy with camp selection which included Samburu Intrepids (our least favorite), Maisha Sweetwaters (our favorite), Mara Intrepids, and Lake Naivasha Sopa. See my Google reviews of each for more details.
Our guide was Charles and he did a great job driving and finding us all the animals (we saw the big five and lots more). He was good with the kids and very accommodating.
Henry helped us book the trip and was helpful in answering questions and making adjustments to the plan. Overall communication before and during the trip was fine.
The one thing I would change, and that I would have been willing to pay a bit more for, would be a vehicle with a better suspension. The one we were in was pretty rough and you felt every bump which there are so many. One day we took a balloon safari and got picked up in a similar model vehicle but the suspension was so much better and made the bumps much gentler. Additionally the drive between Ol Pajeta to Masai Mara was very long (over 11 hours) and bumpy. Having a nicer vehicle would have made it more pleasant but I would consider booking flights for this one transit.
Email Cristina and Brad | 50-65 years of age | Experience level: first safari
Unforgettable Safari with Spectacular Guides, with Some Room for a few improvements.
We recently booked our honeymoon safari with Josero. While there were some bumps in the early planning stages, the moment we landed in Africa, the hospitality and service on the ground were wonderful, and we came away with incredible, lifelong memories. Judith, Henry and Moses were our first point of contact, very kind and helpful.
The Highlights: Exceptional Service in our Kenya and Tanzania Safari.
The absolute best part of our trip was the team on the ground. From our very arrival, everyone treated us so warmly, and communication was smooth throughout.
A massive thank you and a "big bravo" to our guides, Charles and Regan. They were truly amazing! proactive, attentive, respectful, and so knowledgeable. Thanks to their dedication, we had beautiful, memorable experiences every single day, and we absolutely loved our time with them. They are the true heart of this company!
Suggestions for Improvement:
While the trip itself turned out beautifully, there were a few logistical details during the planning and booking process that could have been handled a bit more smoothly:
-Pre-Trip Logistics & Communication: Early on, there was a bit of confusion regarding our itinerary and lodge/camp reservations. When original options were booked out, the initial alternatives offered didn't quite match the same level, so I ended up spending quite a bit of time researching comparable options myself. It all worked out perfectly in the end, but a bit more proactive management during the booking phase would have saved some stress.
-Honeymoon Special Touches: Because this was our honeymoon, we were hoping for a slightly more romantic or celebratory feel throughout the journey. Only two of the five lodges we stayed at acknowledged the special occasion with a small detail in the room, and we realized our guides hadn't been notified about it either. A little more internal communication about special milestones would go a long way!
-Vehicle Upkeep: One of the vehicles could have used a little extra maintenance, as the windows were quite difficult to slide open and close. This made capturing quick photos of the wildlife a bit tricky at times. That said, our guide was incredible and did everything he humanly could to fix it for us on the spot, which we deeply appreciated.
Final Thoughts:
In the end, the warmth and service we experienced in Africa made for a wonderful trip. Thanks to the spectacular care from Charles and Regan, it all came together beautifully. With just a bit more attention to the pre-planning logistics and special client milestones, Josero would be flawless.
CN
Email Moii | 20-35 years of age | Experience level: first safari
They arranged everything perfectly and all staff are experienced for safari.
Before I arrived in Kenya, I looked for the agency about the schedule and quotes,cuz I am from China,sometimes it is hard to access the WhatsApp,but the staff Judith replied me promptly by WeChat,we have a nice beginning.
Our guide and driver Robert stayed with us along the trip,he is very experienced to find animals,we saw all animals these 3days.the amazing thing is he has good eyesight to search for them even 10m far. We are so lucky with him.my mom and me so satisfied with this safari trip.
NL
Email Dennis | 35-50 years of age | Experience level: first safari
A tour operator that gets things sorted quickly and makes booking easy.
We had an amazing experience with Josero Tours and Safaris. Communication was excellent throughout the trip — Judith checked in with us every evening to make sure everything had gone well and that we were happy with the experience.
Our driver was very professional, friendly, and reliable, and even lunch on the way back was included, which was a really nice touch. The service overall exceeded our expectations, especially our stay at Emayian Luxury Camp, where everything was outstanding.
Highly recommended for anyone looking for a well-organized safari with personal attention and excellent service.
Email M&M | 35-50 years of age | Experience level: first safari
Lawi was the best!
This safari was truly the trip of a lifetime! We explored the Masai Mara, Amboseli, and Lake Nakuru before ending with two perfect days relaxing at Diani Beach—such an incredible mix of adventure and unwind time.
We were lucky enough to see all of the Big 5, and every game drive felt like something out of a documentary. The food was consistently great, and the hotels were comfortable, beautiful, and thoughtfully chosen.
A huge highlight of the trip was our driver, Lawi—he was absolutely excellent. Knowledgeable, kind, and always making sure we had the best views and experiences. He truly made the safari unforgettable.
Booking with the Josero team was easy and seamless from start to finish. Everything was well organized, and their staff made the whole experience stress-free and enjoyable.
What stood out most, though, was the kindness of the people. Every place we went, we were welcomed so warmly—it made the entire journey even more special.
Highly recommend this experience to anyone considering a safari. We will never forget it! 🌍
CH
Email Mary | 20-35 years of age | Experience level: first safari
Great service and your guide
Josero was an excellent tour operator that gave us a competitive price and great tour guide! Highly recommend using them for your safaris
CH
Email Deepak | 35-50 years of age | Experience level: 2-5 safaris
Great service and guide
Josero is an amazing tour company that took care of all our needs. Special thanks to Joseph and Henry for organising our tour and our incredible guide Robert who was very adept at tracking animals and showing us around the national parks and Mara. Highly recommend booking a tour with Josero!
DE
Email Jakob | 20-35 years of age | Experience level: 2-5 safaris
Amazing and intense week trough several parks
We had an amazing trip with our driver Loui, who drove us from Nairobi to Samburu National Reserve, then to Castle Forest Lodge on Mount Kenya, afterwards to Lake Nakuru National Park and at last to Maasai Mara. They were long trips, but the variety of landscapes and sceneries we got to expernience were incredible. From dry and arid hills in Samuru to veritable rainforests at Castle Forest Lodge to lake scenery in Nakuru Lake National Park to the vast savannah planes of Maasai Mara. The communication with the company was friendly and our driver was experienced and could tell us much about the things we saw. He was also incredible fast at spotting animals in the parks. We stayed at mostly very nice lodges with good food, mostly buffet and nice rooms. We always felt safe during the whole trip due to the good car and the experience of the driver.
We would recommend Josero Tours wholeheartedly!