Reviews

Average User Rating
4.8/5

Rating Breakdown
  • 5 star 64
  • 4 star 2
  • 3 star 1
  • 2 star 1
  • 1 star 2

Sort By: Date Most Helpful Rating 1-10 of 70 Reviews
Loribelle   –  
United States US
Visited: November 2015 Reviewed: Dec 2, 2015

Email Loribelle  |  35-50 years of age  |  Experience level: first safari

Julius The Great
5/5

After much research and filtering through tons of information on the internet we (myself, husband Ray & friend Nadine) decided to use Impala tours. They seemed like the perfect fit for us in regards to type of safari we were looking for, location and pricing. So, in writing this review choosing Impala tours turned out to be one of the best decisions we've ever made.
We corresponded with Yvonne and she was very prompt with responding to my many questions and emails. She made us feel comfortable with our decision so we sent our deposit and booked them. So, our dream Botswana safari was about to become a reality!
Our guide Andre was waiting for us right when we landed in the small city of Maun. Our safari was 4 nights and 5 days. We stayed 2 nights in Third bridge camp and 2 nights at Gcadikwe Island camp. Both camp sites were more than adequate and had no fences so we loved how wild they felt. If you are looking for a more wild, unpredictable and less "touristy" safari then look no further than Botswana and Impala tours. Andre was very flexible so it felt like the whole safari was customized to us. During our driving, boating and walking safaris we saw tons of wild life including 4 of the big 5! We barely saw any other tour groups on our excursions so if felt exclusive and wild.
One of our highlights and most unforgettable memories was when "Julius" a large male elephant decided to visit us when we were around our campfire. Let's just say that after he mock charged us twice and got within 10 feet of us we will always refer to him as Julius The Great!
In summary, Impala tours greatly exceeded our expectations and thank them for an unforgettable experience!

JillG   –  
United States US
Visited: August 2014 Reviewed: Sep 8, 2014

Email JillG  |  35-50 years of age  |  Experience level: first safari

Everything you think a safari should be but more!
5/5

From the minute we contacted Impala Tours it was an A+++ experience. Their attention to every detail of our experience was exceptional, from taking us to and from the airport (thank you Duncan and Sam) to Andre accommodating our need to pick up souvenirs in Maun (definitely beyond the call of duty). We absolutely loved the accommodations while on safari. The tented facilities were perfect. And yes it is a tent, but it was everything you come to expect from a regular hotel room with perfectly comfortable beds and fresh towels. And you don't get further off the grid than on safari. I wouldn't have changed being in tents because that, in my opinion, is what being on safari is all about. Being in the bush with the animals around you, and yes we had a hyena, hippo and giraffe meander through camp. The Okavango Delta was wonderful with Kenny, our driver, taking us on tours. The staff on the island were the best! Thank you Maria, School, Paco and Bennett for making our stay so comfortable. And the animals? Oh we saw so many it was crazy! Elephants, giraffes, hippos, impala, lechwe, baboons, crocodile, cheetah (and her cubs), too many varieties of birds to name oh and zebra, gnus, wart hogs.....well you get the idea. Andre was the best guide ever and his knowledge of the bush and the animals was incredible. I really did think safaris like this only happened in the movies. Thank you Impala Tours for the epic journey!

Andreas   –  
Germany DE
Visited: September 2019 Reviewed: Feb 8, 2020

Email Andreas  |  50-65 years of age  |  Experience level: 2-5 safaris

Great experience
5/5

Second time With Impala.Good Organisation , thanks to our Guide

Herman Dunge   –  
Sweden SE
Visited: April 2019 Reviewed: Apr 29, 2019

Email Herman Dunge  |  50-65 years of age  |  Experience level: 2-5 safaris

Friendly service, knowledgde and a well grown network
5/5

Communication with Impala Tours has been simply brilliant. We had postspone the safari a month due to my illnes just a couple of days before our departure. The communication was simple and spot on,. no time lost and I think we saved a lot of money as it allowed us to be very ackurate and to act very fast. The safari itself was all that we cold wish for, close encounters with four of the big five and lots of other parts of the fauna and flora. THe service was excellent througout the trip which depend on a will to perform as well as a good knowledgde of which suppliers there are and which to choose. It,s also clear that the mix of the delta and Chobe shows that Impala Tours knows the areas very well.

Lyna and Georges   –  
Lebanon LB
Visited: July 2014 Reviewed: Jul 23, 2014

20-35 years of age  |  Experience level: 2-5 safaris

Perfectly tailor-made honeymoon
5/5

What an amazing time! We just got back from 14 days in Namibia for our honeymoon-- by far the best trip of our lives! Not only because Namibia is a jewel of a country, but also because Andre and his team at Impala Tours made it to be the best trip ever.
Starting from the beginning, Andre was very available online for a tailor-made itinerary. He was always making his best to accomodate our preferences for lodges and tailor it to our budget.
Once arrived, he picked us up from the airport and took care of us the entire time, while not necessarily being with us. He was there at the beginning to brief us on our itinerary, at the middle of the trip to pick up our car from Swakopmund (he drove from Windhoek for that) and put us in a plane to fly to Damaraland. He was also there to welcome us back in Windhoek on the end of the trip and insure transfer to the airport.
All the logistics we really well thought-out, he took care of everything and we just enjoyed our time in Namibia ---- a truly enchanting country.
Another very nice thing he did was also mention to every lodge that we were honeymooners. Surprises were awaiting us at each check in!
We definitely recommend this Tour op', and the price is really, really, worth it.
Enjoy Namibia!

Karin Cordwell   –  
United Kingdom UK
Visited: July 2013 Reviewed: Nov 6, 2013

50-65 years of age  |  Experience level: first safari

Fantastic - cannot wait to go back for more!
5/5

Everything - without exception - was fantastic about our safari. Impala organised a bespoke tour, catering to absolutely all our wishes, planning it perfectly and taking care of us every step of the way. Having never been to Africa before, we were a little nervous, not knowing what to expect and what problems might lie ahead. Now we know that we had no cause to for concern. Andre at Impala thought of everything and knew what we wanted and needed even before we did; so much personal attention and care, it was excellent. I would say that it was the holiday of a lifetime, except that we have decided to go back just as soon as we can. The whole trip was a dream largely thanks to Impala and I have already recommended them to many of our friends.

W and N Finan   –  
United States US
Visited: October 2013 Reviewed: Nov 4, 2013

50-65 years of age  |  Experience level: over 5 safaris

reliable and friendly
5/5

We have used Impala Tours since 2005 and found them to be highly reliable and knowledgeable about Namibia, Botswana, Zambia and South African tours. They've arranged all of the lodges, connections, flights, etc. Never had a problem. They seek value and avoid lodges that are over priced relative to their offering. Sometimes we schedule things at the last minute and they always manage to find great solutions for us. Highly recommend them.

Andreas & Sabine   –  
Germany DE
Visited: May 2013 Reviewed: Oct 28, 2013

Email Andreas & Sabine  |  35-50 years of age  |  Experience level: 2-5 safaris

Very well organized, very service oriented and reliable
5/5

We got competent answers to all our questions and suggestions and Andre von Flotow our Guide made sure that we always received more than we expected to see.
To our advantage was that we travelled in the low season, so we had most of the excursions and activities arranged all to our selves.
We can advise anybody to travel with Impala Tours Namibia.
However we do advise fellow travellers to bring along the necessary time to explore Namibia.

By the way, the food that was served has always been excellent.

Midori S   –  
United Kingdom UK
Visited: November 2022 Reviewed: Dec 15, 2022

Email Midori S  |  50-65 years of age  |  Experience level: first safari

Great Experience provided by Impala Tours
5/5

My husband and I had a wonderful 2-week holiday in Namibia organised by Impala Tours. We had a private tour and we were, therefore, able to be very flexible with our itinerary. Everything was exceptional from start to finish - from the planning stages with Andre (the owner of the company) to the tour itself by our wonderful guide Gudrun. Andre was prompt in his communication with us in the planning of the trip and he was very flexible and patient when we changed the itinerary. The lodges and destinations that Andre chose for us were all amazing. Each was wonderfully unique and beautiful.
Gudrun was a very knowledgeable guide and went out of her way to make this a holiday of a lifetime for us. She is a great driver (necessary on the gravel/dirt roads of Namibia!), and full of knowledge of local culture, customs, and wildlife. She has eagle eyes and spotted so many things that we would never have seen if we had been on a self-drive holiday. She also had an abundance of energy that was very much appreciated. She worked tirelessly to book last-minute excursions for us and looked after us to a very high standard.
We would highly recommend Impala Tours and hope we will be able to come back to beautiful Namibia in the near future. Thank you, Andre and Gudrun!

Zineb & Mohamed   –  
France FR
Visited: May 2022 Reviewed: Jun 2, 2022

Email Zineb & Mohamed  |  20-35 years of age  |  Experience level: 2-5 safaris

Our dream trip to Namibia becames true
5/5

We have been to Namibia for the first time and we are really happy to have chosen Impala tours and to have met a very nice person as Andre. He has arranged the journey with very good accomadations. Everything was organized perfectly. We have done many things in 10days. It was a wonderful tour. We are planning to go organized another trip to Botswana with Andre.
We are very thankful for the information given and all the others things.

Average User Rating
4.8/5
Rating Breakdown
  • 5 star 64
  • 4 star 2
  • 3 star 1
  • 2 star 1
  • 1 star 2
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