Customer centric
We booked our 3 day 2 nights safari with Axis for end of July. Having had no experience and recommendations it was hard to pick the right agency to work with, so I relied heavily on the reviews of other travelers.
We were not disappointed. Right from the beginning Lennox was highly communicative and extremely helpful in helping pick the right package for our group of 5. Till the morning of our ... Read moredeparture for the safari he was able to accommodate a hotel pick up change and ensured everyone was well taken care of.
We had picked the Jambo Mara Lodge as our accommodation option and it was stunning. The rooms are spacious and well equipped and waking up to an Unobstructed view of Masai Mara was precious. As a special treat on the day of our check out .. a family of Giraffes came close to our room to wish us Adieu.. it is hard to explain that experience. The staff at the lodge was so helpful and kind and the food delicious for every meal.
But the biggest shout out goes to Ronnie our guide through the entire journey and Safari. Always smiling and willing to go the extra mile, Ronnie ensured our Safari experience was epic. He had a keen eye and ear on the ongoings at the park and we were able to see all the big hits .. including a rare sighting of a Leopard.. all the big cats .. cheetah and lions .. and most importantly drove out Of the way to allow us to experience the Great Migration in its full glory. He was able to fulfill all our wishes and he truly tried to get us to see the Rhino ( only animal we missed). He knew the park in and out and we got to comfortably enjoy the glory of Masai Mara.
The last day we got to see a Masai Village.. this one was a decent experience and only feedback would be to let the guests know about the entry fees in advance. Not a big deal, but good to be able to plan for. At the village be prepared to be accosted for multiple purchases.. but it’s going straight to the tribe which seems worth it.
Overall .. if you are headed to Masai Mara .. highly recommend partnering with Axis Safari for your adventures
DK
| Age: 35-50 | Experience:
2-5 safaris Email Brian Rafn Hjelvang
True meaning of Safari
As Safari means to travel, so Julius and Khalifa showed us how it’s done in Kenya. Like travelling with a very good friend we spent 5 days with animal spotting, language lessons, learning Kenyan culture and much more. It was truly a journey into not only the Kenyan wildlife but into Kenya and it’s people.
Exceeded all our expectations
We were ten people from 15 to 74 years of age and we all had a FANTASTIC trip. Everything exceeded our expectations. Julius and Khalifa were absolutely fantastic at finding the animals, and we saw all animals more or less just next to us. They both know everything about the animals and the nature. We stayed in luxury lodges and luxury tented camps, and we only wished that we have had more days to ... Read moreenjoy the accommodation.
Our tour operator was all I touch
We had great Safari in our 4 days safari’s Masai Mara and lake Nakuru we saw all the animals and Dickson our driver guide was very knowledgeable about animals birds and plants he was. Very flexible and picking us in time for game drive it was amazing to see lots of lions with young curbs lots of Elephants cheetahs etc we highly recommend Dickson as your driver thanks to Axis Africa company for ... Read more well planned tour
Wonderful Safari Experience!!!
We did the 5 day Safari including Lake Naivasha- Lake Nakuru - Masai Mara and it was well planned and organised by Lennox. Main highlight was our driver/guide Jack who’s truly a master of the wild here.. Highly experienced and sooo dedicated to make sure we have a wonderful Safari experience. In the jungle his experience really helped us spot all the Big 5s among loads of other animals and his ... Read moreexcellent driving skills and judgement of animal movements ensured we could watch them with close proximity.
Also Walter, a trainee who accompanied us is a great guy. Along with Jack he took care of all our needs and his wonderful attitude throughout the trip added to our experience.
You can definitely count on Axis Safari to deliver on the promises they make.
A perfectly tailored tour with an Amazing guide!
We did the 5 day Safari including Lake Naivasha- Lake Nakuru - Masai Mara and it was well planned and organised by Lennox. Communication was prompt and procedure for reservation and payment were smooth.. We had a private Land Cruiser all to ourselves with just our driver/guide. All the resorts booked were from the options Lennox promised and they all were very nice
It was the best experience of my life!
Everything was of a high standard, the service was excellent, the price was good. We saw The Big Five of Africa and many, many more of wonderful, magnificant, fascinating animals. The organization of the safari was perfect. Our driver and tour guide Jeff was the best tour guide ever. Jeff was very knowledgeable about animals, knew the Masai Mara Reserve very well, was considerate and cared about ... Read moreour well-being.
Axis delivered a great itinerary for a bucket list safari
2 person private lux 5 day safari Masai Mara, Naivasha & Nakuru. Our expectations were pretty high and Axis delivered. They held up their end by booking the exact accommodations we requested and followed the itinerary with no shortcuts. Our guide Abdul was awesome and he made the experience. One of the best trips.
Professional
Axis did a great job. I was traveling alone (single woman) and was a bit worried, but they handled everything efficiently and professionally. I had asked to be put in a group that had other women and they did that. They arranged pick up and drop to my place of stay, which was well coordinated.
The Masai Mara Safari was out of this world and special shout out to James - our guide. He was wonder ... Read moreful and made sure we saw ALL the animals possible. He also took good care of us and his driving skills are beyond impressive.
Excellent
We had a very cool guide called Kevin who took care of us in Masai Mara. The visit to the Masai Village was the highlight together with watching the incredible animals. Watching the lions, giraffes, zebras and elephants in their natural habitat was a surrealistic feeling. I'm very happy with Axis and as reviews can tell a very reliable company that put your satisfaction at first.