safari good, driver bad
Safari was 5/5⭐️ because we saw the big 5 and went to nice places.
Driver (Ben) was 1/5⭐️ because he didn’t care about us a a group, he never talked with us, just when we asked something, he made us wait for 45 mins without saying anything and then he couldn’t even say sorry, he was very unsympathetic and cold, and when you experience a safari just once in your life, then this should ... Read morenot be your driver !!!
because „the driver makes the safari“
Reply from Axis Africa Expedition & Safaris:
Dear Sabrina, Thank you for your honest feedback. We are glad you enjoyed the safari experience itself and were able to witness the Big Five and explore some of Kenya’s most iconic destinations.
We are also deeply sorry to hear that your experience with the assigned driver did not meet expectations. We fully understand that a guide’s attitude and connection with guests can shape the entire jo... Read moreurney, and it is truly disappointing to know you felt neglected and uncared for at any point. That is certainly not the standard we strive for at Axis Africa Expeditions & Safaris.
Please rest assured that we are taking this feedback seriously and have already followed up internally to ensure such an incident does not happen again. Every guest deserves warmth, engagement, and respect throughout their safari, and that’s exactly what we aim to uphold. Your feedback helps us improve, and we genuinely regret that your once-in-a-lifetime experience was impacted in such a manner.
Thank you again for choosing to travel with us. If you ever return to Kenya, we would love the opportunity to make it up to you and deliver the excellent service we are truly known for. You are always welcome for even better experiences and more adventures in the future!
Best experience of my life!!!!!!!
The most beautiful experience of my life!
We booked our Masai Mara safari with Axis Africa Safari, and it was nothing short of magical. From start to finish, everything was seamless, professional, and full of unforgettable moments.
We were lucky to witness the Great Migration zebras and wildebeests crossing the river a sight that brought chills and tears. We also saw all the Big Five up ... Read moreclose!
Our driver Khalifa was phenomenal, skilled, patient, funny, and deeply knowledgeable. He made sure we didn’t miss a thing and always felt safe and comfortable!!!
The camp experience was also amazing. We stayed at the Wild Nest Mara Camp. Rooms are spacious, hot water for showers, each bed gets a mosquito net. Very safe, the masai are constantly guarding the camp. But now most importantly, Huge thanks to Steve the cook for the delicious meals, and to Loise, Elvis, and Erik for their warmth, professionalism, and constant care. They made us feel right at home in the wild. I’m gonna miss you so much.
Axis Africa Safari is a reliableg, trustworthy company offering the best value and unforgettable memories. Highly, highly recommend!
Isabelle & Gabrielle
Nice experience
I can recommend this company — they are good people. I stayed at Wildnest Camp and they were really welcoming. They did their best to understand my dietary needs as a vegan, even though they’re not very used to it, which is understandable. Just make sure to remind them if you have any special requirements.
Ben Mwai, our guide, is a great person who will do his best to help you see as many a ... Read morenimals as possible.
If you feel you’re missing any information, don’t worry — just ask the company and they’ll be happy to help.
Good customer service, the driver/tour guide Ken was Excellent, funny and very knowledgeable.
Communication was great, reliable service and Overall tour was value for money.
The best
🌍 Safari Review – 10/10 Unforgettable Experience! 🦒🦁✨
If I could give this experience more than 5 stars, I would! From start to finish, this safari was absolutely life-changing. The beauty of Kenya’s landscape, the raw majesty of the wildlife, and the peace I felt being surrounded by God’s untouched creation it was everything I hoped for and more.
Our driver and guide, Kush, ... Read more was phenomenal truly the MVP of the whole trip. Not only was he incredibly knowledgeable (seriously, the man knows his stuff!), but he was kind, patient, and had an eye like a hawk. He spotted animals none of us would have noticed on our own and made sure we had front-row seats to moments we’ll never forget lions lounging in the shade, elephants crossing right in front of us, giraffes eating. 🐘🌅
Axis Safari is the best one stop shop for excellent safari experience!
From start to finish, our first African safari in the Maasai Mara with Axis Africa Expeditions & Safaris was nothing short of extraordinary. Every detail—from hotel pickup to customizing our safari based on our requirements and their knowledge to accommodations—was flawlessly organized by Winnie. This allowed us to fully immerse ourselves in the incredible wildlife and the breathtaking landsca ... Read morepes of the Maasai Mara. Our guide and driver, Kevin, is knowledgeable about the wildlife, animal behavior, and local ecosystems. He is also a very skilled driver and was prompt to take us to all the wildlife sightings, including a hunt! We saw the numerous animals up close, experienced golden sunsets over the savanna, and enjoyed warm, attentive hospitality throughout. This wasn’t just a vacation—it was a once-in-a-lifetime journey that touched our hearts and exceeded every expectation. Highly recommended for anyone seeking an authentic and unforgettable safari adventure.
Contactable
Accomdation : perfect tent , staff lovely , clean , safe
Food : flexible and adaptable, would be nice to have fresh vegetables but still lovely and tasty . Picnic sandwich could have been a little more interesting than tomato & cucumber .
Tour guide: khalifa was informative & knowledgeable , professional , funny , eyes like a hawk . He really wanted to provide the best possible experience for ... Read more us despite long drives.
We saw elephants up close and really was a dream come true. Unfortunately we didn’t see the migration in full swing due to the weather but Khalifa really tried to provide his best .
Highly recommended
Axis were so helpful with providing what I was really looking for and a personal experience .
Amazing experience
We went on a 5 days safari with our tour guide Roger and his assistant Mike 👌🏻 I enjoyed it all the time. It was exactly what I was expecting. I've seen many animals, there is nice nature, I even fed a pelican. Amazing experience. Thumbs up for Roger 👍🏻👍🏻 The only bad thing are the roads, because in some parts are very bad. This is Africa 😆😆
I love it very much
We saw a lot of animals. It was a little bouncy but fun. I enjoyed it. With us also was our tour guide Roger and Mike
That s what we were looking for...just perfect!!
Everything Was perfect...our dream came true...we made a 5 day 4 night safari and Everything was good...our guide Roger was great, he knows all you need to know and let us see all the Big 5...I suggest Axis for everyone!! We are just ready to come back with Axis ( GUIDED BY ROGER OF COURSE)