We spent a memorable holiday with KPT. Everything was on time, and as per planned. Special mention goes out to Kylie, her dedication and prompt response allowed us to fix up a last minute situation. She helped to save a morning for us in the Kruger Park due to a cancellation by our balloon flight operator. Accommodations were splendid, clean, and pick ups were amazingly timely. Thank you for every ... Read morething.
Together with my wife I booked an indivdual tour package on extremely short notice (5 days lead time, during peak time). We stayed for three nights at the Hippo Hollow Estate and had in total five safari game drives.
Mike and his team were among the very few companies who were able (willing?) to help us with our short notice booking. We are vey greatful for this, since they helped us to have th ... Read moreis wonderful experience.
What I liked about Kruger Park Travel:
+ Extremely helpful with short notice booking, even during Kruger Park peak time
+ Very fast communcation by E-Mail (even on Saturday)
+ Everything from the itinerary worked out as planned (almost exactly to the minute)
+ The local partners and operators that were selected totally lived up to our expectations
+ Good value for money
What I liked about the local partners and operators:
+ Transfer with Outlook Safaris was safe, on time and comfortable
+ Accomodation in Hippo Hollow Estate was terrific
+ Safari tours in Kurger Park, with Kurt Safaris, were awesome (all drivers/guides were good, three were even excellent and very dedicated about their work!; cars in excellent conditions)
+ Safari tour in Sabi Sand, with Elephant Herd at Umkumbe Lodge, was the absolute highlight! (this is a must-do!!!)
What could be improved:
- We were Kurger Park first-timers and had a lot of questions. Mike and his team answered them all, but additional (online) information material, tailored to the Kruger Park Travel offerings, could help to understand things better upfront.
We arranged a custom ten day tour and safari with Kruger Park Travel after reading the companies other reviews. As we have a large family and a modest budget, we were concerned about maximizing our safari experience along with the countries we could visit in southern Africa. We discussed the issue with Mike and he came up with an itinerary that met and exceeded our aims. Once we finished with M ... Read moreike, Kylie helped us polish off the final details of the trip and provided customer service throughout the trip when we had any questions or concerns. The logistics of the trip were quite complicated, yet everything went very smoothly without any hitches whatsoever. Any time that we had a question or needed to refine a timing, Kylie was there to help sort everything out. I have been to fourteen countries in Africa over the years and am well aware that things can go astray quite quickly so to have everything run so smoothly was a pleasure. The customer service that Kylie provided throughout the trip was excellent. The accommodations that they chose for us in all of the locations were first rate and definitely enhanced our experience. All in all we had an amazing trip and are very grateful to Mike and Kylie for helping us arrange it. We would have no issue whatsoever recommending Kruger Park Travel to anyone wanted to travel to southern Africa; they are an excellent company. Thank You!!!
I booked a 3 days/2 nights safari through Kruger Park Travel, and had a fantastic time... the Outlook Safari team was brilliant, very friendly, organised and knowledgeable, and went out of their way to make sure everything went smoothly. And I managed to see all big 5, whoop whoop!
The service was excellent in every aspect right from the time of inquiry till our trip ended.
They were very gracious about the mistake I made in our dates and helped us in fixing the mess. The transport was excellent, the guides for our safari were very knowledgeable.Mike at Kruger Travels was very helpful and available .I especially appreciate their calmness in dealing with my mess up n the d ... Read moreates. Everything was booked with our convienience in mind.We were surprised that the kids had their own cabins and rooms which they were very happy with.
The food was excellent and the people who drove us from place to place were really nice.
We were quite pleased with the pick-up at the airport and the accommodation in Johannesburg prior to the trip to Kruger. Once there, the tour guides and the safari trips were excellent. Living accommodations were very good given the remoteness and the food at breakfast and dinner was excellent.
Communication with Kruger Park Travel's Kylie via email for tour booking and enquiries was excellent. Kylie's responses were quick and clear. She has been very helpful in accommodating our last minute request for a panaroma tour on the last day of our five day Kruger park tour. She had also helped arranged our post tour accommodation and visit to Johannesburg and Soweto, prior to our return flight ... Read more home.
Our family enjoyed very much our stay and sumptuous dinners at Kruger Park Lodge, where we can also see impalas roaming and hippos swimming nearby. The Safari drives were most interesting especially in the early mornings where we got to see elephants, buffaloes, lions, leopards, giraffe, zebras etc. The sunrise and sunset scenes were gorgeous. The paranoma tour enabled us to see the natural beauties of the surrounding landscapes - canyon, waterfall, God's window, etc. Overall it had been a great, unforgettable experience.
It was amazing and thriller experience about Kruger Park, tour was organized very well. Accommodation, meals and safari tour was excellent. All staff members are very helpful. In sort I would like to give 10/10.
Definitely I will travel again with family.
My mother and I had a wonderful trip to Kruger Park. All the staff made us feel welcome and made our trip feel special and personal. Accommodation was clean, comfortable and was able to let us stay within the park which is an experience we will never forget. We were always in a fabulous position for safari's with limited travel times to and from the park gates. We would highly recommend this compa ... Read moreny and traveling with Kruger Park Travel.
Staff was great and the service was excellent. The guides know a lot about the park and the animals and the experience was educational as well as entertaining. The whole experience was great and a real bargain.