Highly experienced and accomidating
Our driver g-man was a expert at navigating the harsh terrain. You could tell he knew the land like the back of his hand. When we saw cool animals like lions he would always try to find a better position to stop so we could watch better
Gerald is an extremely friendly, helpful, and knowledgeable safari guide.
Axis Expedition & Safari, as well as our tour guide, Gerald "G-man" Makucha, were very friendly, helpful, and knowledgeable thoroughout each step of our safari, from booking with special requests to touring the Masai Mara. From our first afternoon ride, we saw a wide variety of beautiful animals including three of the big five, and many other notable "surprises" such as giraffe, cheetah, and Tsabo ... Read more cat. Our group not only enjoyed seeing the wide array of wildlife, but also Gerald's community spirit among all the tour guides on the way. I highly recommend Axis & Gerald for safari!
Great Experience
We were in the Masai Mara for two nights. The highlight was Gerald our guide who was extremely pleasant knowledgeable and more than competent. His attention and explanations were appreciated by everyone. Overall a great experience!
King of the Safari for Customer Service
The Guide was informative from the second he welcomed us in Nairobi. But when he drove us in the park, he really shined. How did he find that hidden leopard? And that family of lions? It’s no wonder so many other guides seemed him (Jack) for guidance.
My family (ages 17-60) unanimously state the Masai village tour was the highlight. We are humbled to have entered a home and have an amazing d ... Read moreiscussion. Thank you, Axis, for including this!
We badgered the customer service agent with an unfair load of questions and special requests. All were answered in the warmest, welcoming manner. Cynthia is the best helper ever!
Wonderful safari trip with an incredible guide!
Booked a 3 day 2 night Masai Mara tour. Tent accommodation was very comfortable. Our tour guide Johnny was amazing! He is very skilled and knowledgeable, and definitely made our safari experience unforgettable.
A decent agency, everything went well.
We had a good experience with Axis Africa Safaris but I think the communication from their side should be improved. We booked the budget option for Masai Mara and Lake Nakuru and made the reservation about 2 months in advance. Ever since we transferred the deposit we didn't hear anything from them again up until 2 days before our safari when we contacted them ourselves. We started to worry that th ... Read moree agency could be a scam due to that. We also didn't receive any information regarding our itinerary, with specific details about our accommodation, drivers etc. Everything went well eventually and everyone was extremely welcoming and helpful from the moment the safari started. The camp and lodge we stayed were very nice. The food was ok in general with some exceptions that it was not good. The highlight of our safari was our driver.
We had a great time with Jeff as our driver! He was super experienced and very professional. He was amazing at spotting animals and always positioned the car in the best spot possible to have a great view of the animals. He clearly had a lot of knowledge regarding all the animals we encountered, he gave us a lot of informatio, and was happy to answer all our questions. Overall, we were very happy with Jeff!
All was very good, we are happy!
We had an excellent experience with Jeff! He knows everything about animals, whatever we asked for, he helped us a lot, we always feel very safe with him.
IN
| Age: 35-50 | Experience:
first safari Email Elango vivekanandam
Very nice places and good camp really enjoyed.
We are having a great time. Our guide, Johnny Jacksson, is really wonderful to talk to and communicate with. His staff is also very helpful. He drives well and watches the animals up close. Thank you.
IN
| Age: 35-50 | Experience:
first safari Email Nilamani mohanty
Much experience in the forest & driving is so well
Driver pick at 5am in the mornig at Nairobi .On the way we fress &take some breakfast. Less price, good camp& food also..hot water in the room. Camp fully cleanlless . good dining hall.tour was so beautiful he taken us very near to all animals.&he aware about guidelines.
Johnny Jackson best
3 days safaris in the Mara was worth amount we paid... Will refer my friends...
Johnny Jackson was very experienced and polite respectful guide... He made us get very awesome pictures for a memorable trip and Kenya a far... His knowledge about his country blew my mind... History he got is super great