Reviews

Sort By: Date Most Helpful 71-80 of 105 Reviews
Jeremy Kannemeyer   –  
New Zealand NZ
Visited: July 2016 Reviewed: Jul 28, 2016

Email Jeremy Kannemeyer  |  50-65 years of age  |  Experience level: over 5 safaris

Fantastic knowledge of the region with an excellent customer focussed approach
5/5

I'm hugely impressed with Allison. She has a deep wealth of knowledge on Namibia (and Botswana) and matches the clients expectations with suitable options. She always provides excellent comments and narratives on the options offered. This is the second time we've use Cardboard Box and they continue to exceed our expectations.

Lee   –  
United States US
Visited: July 2016 Reviewed: Jul 28, 2016

Email Lee  |  20-35 years of age  |  Experience level: first safari

We told them the types of things we wanted to see and they took care of everything for a great price
5/5

We gave Lilly a basic outline of the types of things we hoped to see along with some general budget guidance, and she took care of everything. Amazing.

I don't know how they do it, but their price was also much better than some of the other operators we requested quotes from.

There were even some issues with reservations (not their fault it seemed) and they took care of everything super quickly and even upgraded some of our future accommodations for the "inconvenience".

I can't speak highly enough.

John Culley   –  
Zimbabwe ZW
Visited: July 2016 Reviewed: Jul 28, 2016

Email John Culley  |  35-50 years of age  |  Experience level: 2-5 safaris

Outstanding Personal Service - Making Africa a little bit easier!!
5/5

Being new to Africa I was quite nervous about solo travel. Cardboard Box took care of everything. I made a simple enquiry, next thing I knew I had a fully costed proposed programme with recommendations of things I should try. My consultant, Lilly, was patient, knowledgeable, quick, polite and informative. I almost felt as if she was as excited as I was about the experience I was about to get.

Arriving at the airport the knowledge that the car hire company are fully prepped to expect you and are used to dealing with this companies clients is a huge confidence boost - formalities are over with in a few minutes. On arrival at the first hotel you get a comprehensive pack of vouchers with helpful advice, maps, emergency numbers, local Sim Card etc. And then you are free to make your own way around frankly the most beautiful country I have ever experienced.

Africa can be difficult, even if it is always rewarding. Namibia has been made much easier by Cardboard box. I have now travelled with them three times in the last 15 months and I would recommend them to anyone. Whatever your Namibian requirements I would make Cardboard Box you first call - you may well find it is the only call you need to make!!

Anand   –  
United States US
Visited: July 2016 Reviewed: Jul 28, 2016

Email Anand  |  35-50 years of age  |  Experience level: first safari

Excellent customer service by Cardboard Box Travel Team
5/5

When I decided to take my family for a trip to Africa, I wanted to find a country where I can self-drive around and an agency who will help me customize my itinerary and take care of the bookings with no hassle. I couldn't have found a better agency than Cardboard Box Travel, and a better agent than Allison. In fact, the Cardboard Box web site was a primary reason I chose Namibia for my vacation; it has a wealth of information.

Allison was super great. Everything was handled very well, professionally and with great care. It couldn't have been better! She helped me customize my itinerary to my requirements and handled all bookings. I received all the information needed to make the trip great even before I started. Once I was in Namibia, the packages and information Allison had for us were sufficient to complete the trip. A particular highlight is that Allison and the team are super responsive by mail. All questions were answered and all bookings were made by mail prior to the trip start and it was hassle free.

My trip was great and thanks to Allison and Cardboard Box Travel for making it memorable.

Esther M   –  
South Africa ZA
Visited: June 2016 Reviewed: Jul 12, 2016

Email Esther M  |  35-50 years of age  |  Experience level: first safari

All the arrangment were made for us and it made our holiday stress free.
5/5

The Cardboard Box Website helped our planning a lot, we got loads of information on the website which helped us! When we contacted the company Norelle could not have planned a better holiday for us!! We are so glad we made our booking with Cardboardbox!! We had a wonderful time and stayed at very nice Lodges, Guest houses and hotels.

Canins Emanuela   –  
Italy IT
Visited: June 2016 Reviewed: Jul 11, 2016

Email Canins Emanuela  |  35-50 years of age  |  Experience level: 2-5 safaris

the perfect holiday with The Cardboard Box Travel Shop
5/5

The Cardboard Box Travel Shop is very professional .. we had a great time in Namibia!! The service of Lilly had been perfect - she booked very good lodges/hotels - answered every time very quickly to our questions - Grazie Lilly

Pat   –  
Canada CA
Visited: June 2016 Reviewed: Jul 10, 2016

Email Pat  |  50-65 years of age  |  Experience level: first safari

Excellent service from Cardboard Box Travel Shop.
5/5

We came across the Cardboard Box website doing a search for self-drives in Namibia The website was comprehensive and very useful. It was great to see suggested self-drives and get ideas from there, and to look at profiles of the lodges. Once we contacted the Cardboard Box, Steny was very helpful and customized our itinerary and bookings to just what we wanted. Very helpful information was sent to us before we started our travel. Steny was responsive to email inquires. Cardboard Box was great to deal with and everything went smootly.

Sharon   –  
United States US
Visited: June 2016 Reviewed: Jun 28, 2016

Email Sharon  |  65+ years of age  |  Experience level: 2-5 safaris

Awesome travel experience to Namibia and Botswana!
5/5

The Cardboard Box service was very efficient. Lilly did everything and more to make it easy, even revising connections as my husband didn't have enough visa pages and was delayed a day.
Lilly provided us with all the information, and more, that we needed and the vouchers and pre-departure emails contained even more information. Lilly is a gem. I suggest you value her, give her a raise and do everything you can to retain her!!!

Michael   –  
United Kingdom UK
Visited: June 2016 Reviewed: Jun 22, 2016

Email Michael  |  50-65 years of age  |  Experience level: first safari

Two week driving tour of Namibia
5/5

Excellent experience with Cardboard Box! I was trying to arrange a two-week driving tour of Namibia in the high season well in advance, and from Europe it was an organisational nightmare. Anita at Cardboard Box very quickly understood what I was trying to achieve with the budget available, put together an excellent itinerary, based on an obviously deep knowledge of the country, and went the extra mile with helpful suggestions to adapt and tweak to fit my requests and accomodation availability. When I had to cancel at short notice for family reasons, they were equally professional. When I put the trip together again, will definitely use Cardboard Box. Can't recommend them highly enough!

Robert   –  
Poland PL
Visited: May 2016 Reviewed: Jun 14, 2016

Email Robert  |  50-65 years of age  |  Experience level: 2-5 safaris

Excellent, reliable partner to plan you travel through Namibia
5/5

We have spent 3-weeks traveling around Namibia (6000 km). The trip has been organized by Allison from The Cardboard Box Travel Shop. Everything was perfectly arranged - car rental with great insurance package, trip plan, all accommodation. I can fully recommend The Carboard Box as a reliable partner and Allison in particular as a person fully engaged, very helpful as long as planning is concerned and giving a timely response whenever asked.

Average User Rating
4.8/5
Rating Breakdown
  • 5 star 105
  • 4 star 2
  • 3 star 0
  • 2 star 0
  • 1 star 2
Write a Review

Disclaimer

  • All corporate and/or tour info is provided by Gondwana Travel Centre, not SafariBookings