Reviews

Sort By: Date Most Helpful 11-20 of 135 Reviews
Diana   –  
Australia AU
Visited: July 2019 Reviewed: Aug 26, 2019

Email Diana  |  35-50 years of age  |  Experience level: 2-5 safaris

Effortless and stress free travelling with kids!
5/5

All in all I would say that Encompass surpassed our expectations!
Every detail from the beginning right through to the end was well thought out and delivered!
All those internal flights through central Africa all timed perfectly.

We had several choices of accomodation in each place we stopped at and Stephanie who helped me put this trip together had her finger on the pulse! The accomodation suggestions were perfectly picked! Steph was great in helping me make all the decision for this trip & that we kept to our budget and still got the outcome we wanted!
The safari choices that were picked (& there are soooo many choices out there!) were brilliant!
Zambia, Botswana and South Africa safari’s all had their uniqueness about them. The kids did not get bored as we broke the trip up...& I would highly recommend doing this for safari rather than doing 2-3 weeks straight.
I would not hesitate in recommending Encompass at all! & I have already suggested friends of ours to go through them! They will not disappoint
Thxnk you Emcompass.

Julie and Ennio   –  
Australia AU
Visited: July 2019 Reviewed: Aug 23, 2019

Email Julie and Ennio  |  50-65 years of age  |  Experience level: first safari

Holiday of a lifetime
5/5

I came across Encompass Africa after becoming so disillusioned and frustrated at not being able to find the African holiday of our dreams. I’d visited our local travel agent and returned home with an armful of brochures, none of which offered the combination of destinations for the length of time we wanted. I decided to go online and do my own research. After days of googling and researching I was totally disheartened. Why was this so difficult? Luckily I eventually came across Encompass Africa. I felt reassured knowing that this African based company had an office in Brisbane. I emailed and soon was discussing my ideas with Stephanie. It was so effortless. Before I knew it Stephanie, with a few fabulous suggestions, had devised an itinerary that was exactly what we wanted.
That was all months ago and my husband and I have just returned from our African adventure which included the gorillas in Uganda, safaris in Tanzania, the wilderbeast migration in the Serengeti, Zanzibar and Cape Town. I can’t describe how amazing this holiday was. It was better than we could have ever imagined. From the moment we left Sydney, every detail ran like clock work. Stephanie had chosen the perfect style of accommodation to give us that element of luxury our age needed without being over the top.
Our experience has left no doubt in our minds that we were fortunate to have stumbled upon such a specialist in African safaris. Without the expertise, knowledge and dedication of Stephanie we would never have had the amazing holiday we have had!

Bre   –  
Australia AU
Visited: July 2019 Reviewed: Aug 17, 2019

Email Bre  |  20-35 years of age  |  Experience level: first safari

The team at Encompass go above and beyond, a truly wonderful company.
5/5

Encompass Africa arranged an amazing tour to South Africa in honour of my Mum's retirement.

I called around to a number of companies when planning this trip and I felt like Stephanie at Encompass truly listened to what we wanted to get out of the trip. It was great to work with the same person to tailor a personal tour. Everywhere we went was fabulous and suited us very well. We were given a variety of options within our budget, so I didn't feel like we were being forced into anything that was more than we wanted to afford. The process of booking was very easy and communication was always very quick. We especially loved having the TravelKey App so that our itinerary was always with us on our phones. We had some flight problems on the way there due to the airline and Encompass took care of everything to make sure that we were the least impacted. I definitely felt safe having such a capable team watching over us during our travels. We have already booked a second trip with Encompass Africa.

You will not regret going with Encompass Africa, they are wonderful to work with and are true Africa experts!

Scott   –  
Australia AU
Visited: July 2019 Reviewed: Aug 15, 2019

Email Scott  |  50-65 years of age  |  Experience level: first safari

Attention to Detail
5/5

Encompass booked our holiday to Africa - we were 7 adults travelling there for the first time.

Right from the outset we have been made to feel welcome and their friendliness was infectious.

We went to three safari lodges through Botswana and Zimbabwe.

Our expectations of seeing animal wildlife were relatively low - we thought we would see them in the distance. Each Safari was fantastic. We were able to follow a pride of lions and be close enough to hear them crunching on the bones of their kill - amazing. Over the days that we were in Africa we saw over 34 different animals in close proximity to our vehicle or lodge.

At each of the lodges were could not have asked for a better menu of food and drinks. The staff were very attentive.

The ability to mix it up a bit with game drives and visits to the local villages and schools provided just the right level of interest for us.

As we moved from place to place, the drivers always turned up on time and met us with a friendly smile and took us to the next place. It was this attention to detail that I really appreciated.

Mrs V   –  
Australia AU
Visited: May 2019 Reviewed: Aug 13, 2019

Email Mrs V  |  35-50 years of age  |  Experience level: first safari

If you are looking to go to Africa, Encompass Africa are the team to befriend
5/5

It was our first trip to Africa and like most people we didn’t know where to start. Stephanie asked me what we wanted to see, what our budget was and how much time did we have, after having a brief discussion over the phone, Stephanie responded that same afternoon with the first draft of our itinerary. I made several changes to that first itinerary and none of them were a problem. The accommodation we chose was boutique, small and offered everything we wanted, she helped us choose accommodation that was slightly different in all locations, some were luxury tents, others tree top houses or lodges, all with magnificent view of waterholes, and all with exceptional staff and amenities. The trackers and lodge staff are the friendliest and most knowledgeable people you will meet, and are one of the highlights of Africa. The safari activities were exceptional and exceeded all our expectations, we did a walking safari, spent the night in the treetops, had a bush bath and many many more amazing experiences. We saw so many animals and such a wide variety of animals, that we could only dream of seeing. Over 13 internal flights, pick ups, drop offs and tours were arranged perfectly and someone was there to meet us at every point. We couldn’t have had this amazing stress free holiday without the expertise of Encompass Africa, I can highly recommend their services and the knowledgeable staff that hold your hand through every step of the way.

Jenna   –  
Australia AU
Visited: May 2019 Reviewed: Aug 12, 2019

Email Jenna  |  20-35 years of age  |  Experience level: first safari

Our incredible honeymoon experience with Encompass Africa!
5/5

My husband and I decided we wanted a once in a lifetime trip for our honeymoon in May/June of this year. We had always wanted to visit Africa and we thought a safari would be such a unique and exciting honeymoon adventure! We contacted Encompass Africa and gave Steph a very vague overview of what we were looking for in our trip. We said we wanted to do the touristy thing in Cape Town, we wanted a Safari experience and then we wanted to relax somewhere beautiful. Steph came back to us within a few days, with a couple of super detailed itinerary options. All we had to do was choose which one we liked and off we went! Steph and the Encompass Africa team were incredible to deal with from start to finish. The communication was outstanding, we were always kept up to date in the lead up to the trip, we were sent a beautiful package with all of our tickets, itinerary etc in the mail. We were given so much information so that we felt comfortable and informed about what to expect in Africa. Steph even emailed us to wish us well for our wedding the day before we got married! Unbelievable customer service! Our trip ended up being the best of our lives. We explored Cape Town, did a beautiful Safari trip and to top it all off we relaxed in the beautiful Seychelles. Thank you to Encompass Africa for creating our dream honeymoon - we absolutely left a piece of our hearts in Africa and we can't wait to go back one day!

Catherine   –  
Australia AU
Visited: July 2019 Reviewed: Aug 10, 2019

Email Catherine  |  50-65 years of age  |  Experience level: first safari

Excellent accomodation and transfers very Professional services
5/5

The safari tour was brilliant. Excellent safe lodges with great food service and very experienced guides. The service by encompass Africa was perfect. The transfers were always professional and on time and everything went like clockwork and also we felt very safe and looked after at all times

Ian   –  
New Zealand NZ
Visited: June 2019 Reviewed: Jul 30, 2019

Email Ian  |  65+ years of age  |  Experience level: first safari

Very knowledgeable, helpful and efficient with excellent communication
5/5

I think I would speak for all of our group in saying how well the safari was organised. We found the two week duration about right, given that we were on the go constantly and nobody wanted to miss a minute of what was on offer. The variety of four camps in Botswana and Zimbabwe created new settings and experiences, and the friendly and knowledgeable guides gave us some unforgettably exciting close-up wild life encounters. Camp staff were very attentive, and the cuisine was of a high standard throughout.
Our Encompass Africa agent was very helpful in tailoring an experience ideally suited to our aspirations, and her communication and advice was great throughout. If I am lucky enough to get to Africa again, I will definitely arrange it through this company.

Jantiena Manford   –  
New Zealand NZ
Visited: June 2019 Reviewed: Jul 11, 2019

Email Jantiena Manford  |  65+ years of age  |  Experience level: first safari

Everything I had hoped for and much more
5/5

Encompass Africa listened to me, had patience with me, understood me and then came up with a safari trip that more than exceeded my expectations. They were the only company I contacted that was happy to deal with me via email (which is my preferred way of organising holidays) - customer is king there!

I asked for a variety of scenery, activities, safari experiences and camps. The safari they came up with took us to Botswana and Zimbabwe. We slept under a million stars on the salt pan, we kayaked with crocodiles and hippos, we saw wildlife during the day, at night, from a vehicle, on foot and from the water (mokoro and motorboat). We stayed at San Camp, Splash Camp, Zambezi Sands Camp, Hwange Bush Camp and Ilala Lodge at Victoria Falls. All had their own character and all were excellent (location, accommodation, food and guides).

The wildlife we saw includes lion, cheetah, leopard, painted dog, hyena, jackal, buffalo, elephant, giraffe, zebra, baboon, monkey, bat-eared fox, aardwolf, mongoose, meerkat, warthog, wildebeast, impala, roam, kudu, ostrich, honey badger, crocodile, hippo and many birds.

The organisation of the trip was impeccable. I thoroughly recommend Encompass Africa - go to their website and check it out!

Gloria   –  
Australia AU
Visited: June 2019 Reviewed: Jun 26, 2019

Email Gloria  |  65+ years of age  |  Experience level: first safari

Stephanie answered all my questions promptly and thoroughly. She is very knowledgeable about Africa
5/5

I have travelled to about 40 countries, but I have never had experiences like I did in Africa. It exceeded my expectations. We stayed in beautiful accommodation with wonderful scenery. the guides were very knowledgeable. Seeing the animals up close with only our vehicle was amazing.
I also enjoyed learning about the people and their culture. the only experience I didn't like was getting up at 6:00am in the freezing cold, but once I put on my 5 layers I started to warm up! I would recommend Encompass Africa who were first class. Stephanie came up with an individual tour just for my friend and I when I said I wanted to see Cape Town, Victoria Falls and the animals. Stephanie was polite, reliable and enthusiastic.

Average User Rating
5.0/5
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