Reviews

Average User Rating
4.9/5

Rating Breakdown
  • 5 star 62
  • 4 star 2
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful 1-10 of 62 Reviews
Siobhan   –  
United Arab Emirates AE
Visited: September 2021 Reviewed: Sep 24, 2021

Email Siobhan  |  20-35 years of age  |  Experience level: 2-5 safaris

Professional, efficient and transparent service!
5/5

What an experience ! Arthur really made the trip; in just 4 days we did so much and truly reminded!

Reply from Asm Travel
Reply from Asm Travel
Posted on Sep 25, 2021

thank you so much, it was awesome to have you here with us, we had amazing times, hope to see you soon

James   –  
United Arab Emirates AE
Visited: June 2023 Reviewed: Jul 4, 2023

Email James

Knowledgeable and super kind
5/5

Arthur and Joseph are absolutely brilliant at their profession. Their knowledge and efficiency in planning all our tours and activities made the trip totally enjoyable

Shahaana   –  
United Arab Emirates AE
Visited: June 2023 Reviewed: Jul 4, 2023

Email Shahaana  |  35-50 years of age  |  Experience level: first safari

Excellent Service !
5/5

10/10 to our tour guides Arthur & Joseph .
I would highly recommend them for their punctuality and great service and full on energy and positivity through out the trip :)

TCD   –  
United States US
Visited: April 2023 Reviewed: Apr 12, 2023

Email TCD  |  50-65 years of age  |  Experience level: 2-5 safaris

Courteous, true to description as everything was as promised
5/5

Arthur was thorough throughout the 3 days. Each day was packed with activities and fun filled trips, including many options to other activities. He attended to two people as much as he would to a head of elephants! Thank you Arthur for the memorable time. We enjoyed every part of our time with you.

Ang joseph   –  
Zimbabwe ZW
Visited: January 2021 Reviewed: May 25, 2021

Email Ang joseph  |  35-50 years of age  |  Experience level: first safari

It's an awesome place and good service. Friendly staff
5/5

Communication was awesome
Service was five star rating
Value for money.

Reply from Asm Travel
Reply from Asm Travel
Posted on May 27, 2021

we thank you, we try our level best at this difficult times

Danil   –  
United Arab Emirates AE
Visited: April 2024 Reviewed: Apr 14, 2024

Email Danil  |  20-35 years of age  |  Experience level: first safari

Extremely organised, great communication and value
5/5

Arthur was incredible throughout the whole experience. From all the communication and timely reminders prior to our trip to our time at Victoria Falls - Arthur was very organised, extremely punctual (always my favourite trait), knowledgeable about the region from many different aspects. The activities that Arthur picked for us during our visit were of the highest quality, I feel like Arthur throughout the years managed to find the best service providers in the area and he never stops looking for the best value for his customers. This trip organised by Arthur was an excellent experience and I highly recommend ASM to anyone who wishes to come to Africa!

Sheba   –  
United Arab Emirates AE
Visited: March 2024 Reviewed: Mar 29, 2024

Email Sheba  |  35-50 years of age  |  Experience level: first safari

Efficient professional and experienced
5/5

We visited Southern Africa as a group of 3 and right from our airport pick up to our final day in Africa , Arthur has been nothing but incredibly amazing. Very professional and resourceful he made our entire trip so seamless . He arranged all our transfers, addressed all our requirements with so much patience and knowledge. I’d recommend him in a heartbeat!

AG   –  
United Arab Emirates AE
Visited: September 2022 Reviewed: Mar 27, 2024

Email AG  |  35-50 years of age  |  Experience level: over 5 safaris

Amazing!
5/5

Well organized, excellent service, attention to details and loads of fun!

James   –  
Australia AU
Visited: January 2024 Reviewed: Jan 31, 2024

Email James  |  20-35 years of age  |  Experience level: first safari

Arthur was amazing and clearly wanted us to get the best experience we could whilst in Vic falls
5/5

Arthur was an exceptional tour guide whilst we were in Victoria falls. He offered a wide range of activities and had plenty of connections in order to make those activities a possibility. He was able to book activities on short notice, provide transport and prompt movement across the various country borders. On top of that his communication was great and I was able to reach him at anytime throughout the day/night. He was also very friendly and able to provide lots of information and insight into the history and current information of Zimbabwe. Would 100% recommend to anyone travelling there.

Nicole   –  
United States US
Visited: January 2024 Reviewed: Jan 15, 2024

Email Nicole  |  35-50 years of age  |  Experience level: first safari

Exceptional!
5/5

Arthur was such a blessing! Arthur addressed any concerns or questions that we may have had. Due to the festive holiday a lot of the surrounding accommodations were filling up and we needed to book for 20 plus people in group therefore we needed accommodations that were very clean affordable and one thar offered exceptional service. Arthur delivered! We enjoyed the Premier Lodge that Arthur recommended. The staffing at the Premier Lodge did an amazing job of catering to our needs. Daily, Arthur would check on us to make sure that we were having a pleasant experience. The best part of our trip or I guess the icing on the cake is when Arthur recommended the Bomba Dance Dinner! On top of that Arthur made sure that we would not have any problems with getting into the Bomba Dance so he personally came to make sure that we all were properly accounted for and seated at the Dance Dinner. We had an Epic Time there! ASM will be our choice for our future travel needs.

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 62
  • 4 star 2
  • 3 star 0
  • 2 star 0
  • 1 star 0
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