Reviews

Average User Rating
4.9/5

Rating Breakdown
  • 5 star 78
  • 4 star 9
  • 3 star 0
  • 2 star 1
  • 1 star 1

Sort By: Date Most Helpful 1-9 of 9 Reviews
Vivian Shuai   –  
China CN
Visited: July 2019 Reviewed: Aug 10, 2019

Email Vivian Shuai  |  20-35 years of age  |  Experience level: 2-5 safaris

Cold experience but special
4/5

My husband and I were travelling for our honeymoon and we booked the one day private tour in Cape Town. It was a rainy and windy day so the temperature in Cape town was quite low. Despite the cold weather, we enjoyed our time with the African penguins in Boulder's Bay. The scene at the Cape Point was extremely breath taking and became one of the most memorable moments of our trip in Cape Town. The driver was friendly and professional. We are satisfied.

Shinji   –  
Japan JP
Visited: April 2019 Reviewed: May 12, 2019

Email Shinji  |  35-50 years of age  |  Experience level: 2-5 safaris

World's most beautiful desert adventure
4/5

Thanks to the very quick reply and smooth communication with the guide, I was able to complete every arrangement of my private tour in just two days. From the time of pick up until drop off at the airport, his time management was perfect. His humour and hospitality have made it a very relaxing and enjoyable my first Namibian trip. Not only the beautiful desert, but camping in the wilderness and the beautiful starry sky have become my special memories. Thanks a lot!

Lenny Y.   –  
United States US
Visited: September 2017 Reviewed: Oct 29, 2017

Email Lenny Y.  |  50-65 years of age  |  Experience level: first safari

Custom tailored private tour in South Africa, Zambia, Zimbabwe, Botswana and Namibia.
4/5

The private tour was set up to fit our schedule and interests. It included some of the best national parks in each country, Victoria Falls, Namibian desert. Joseph is a hard working knowledgeable guide who will make your journey a memorable experience. Thank you.

Allan   –  
Canada CA
Visited: May 2017 Reviewed: Oct 27, 2017

Email Allan  |  35-50 years of age  |  Experience level: 2-5 safaris

Everything was fine except for return transport
4/5

Transport to the lodge was fine and my experience at the lodge was excellent in terms of accommodation, service, food, amenities, and game drives. Transport back from Hwange to Livingstone was a nightmare of poor communication and waiting though. Ended up being forced to wait in a small village for hours without being told what was going on, and being very late on arrival in Livingstone, risking losing my accommodation for the night.

Reply from African Coast Travel & Tours
Reply from African Coast Travel & Tours
Posted on Dec 9, 2017

Dear Allan
Thank you for your review and these reviews always helps us to improve our services and its good to understand and know if you enjoyed our services or not, and in your case it is unfortunate that what we had arranged changed from the usual tour arrangement, our 2 days 1 night Hwange overnight safari tour starts with a full day and the next morning an early morning game drive then break for branch by 13:30 you then go back into the park for your last afternoon game drive which ends at 16:00hrs which was your pick up time, but unfortunately you then decided to cancel the last game drive and that's then resulted in you staying at the lodge until the arranged pick up time of 16:00hrs, i feel that the guide were also trying to while up time by taking you on a village tour as you had changed your plans and there was no immediate transport to take you back to Victoria falls, but above all we are very sorry for the inconvenience caused and we have since changed our transfers, that all our transfer vehicles which goes by the guests will not return back to Victoria falls but shall remain at the point of stay until the guests finish their stay to avoid the same situation happening again,

Yours faithfully
Joseph Moyo
Operations Manager

A & M   –  
United Kingdom UK
Visited: September 2016 Reviewed: Feb 6, 2017

Email A & M  |  50-65 years of age  |  Experience level: 2-5 safaris

Pleasantly suprised
4/5

We booked a 3 day overland tour from Windhoek to Sossusvlei not quite knowing what to expect. The driver met us at the airport on time, dropped us off at the hotel and picked us up the following day from where we travelled to the supermarket to pick up provisions. The 4x4 was robust and air conditioned and our driver was very well-versed on a number of subjects. Camping on top of the vehicle was an experience and we switched to the tent the day after, but the sites were much better equipped than expected. Great evenings cooking food as the sun set - a great way to start our southern Africa tour

jd   –  
United States US
Visited: October 2014 Reviewed: Nov 15, 2014

One Day trip Vic Falls - Hwange National Park
4/5

We were picked up at our hotel promptly and started the drive. Joseph was informative on our drive to the park. Just before the park we stopped at a lodge where we met our safari guide and his vehicle. The vehicle was not in great condition but the sitting area for us was fine. Joseph accompanied us throughout the game drive in the park. Our safari guide/driver was very informative and tried to spot as many animals as possible. Unfortunately our vehicle had a mechanical problem and we had to retrace our steps within the park to wait for a replacement to arrive. The guide did extend our time in the park to compensate but we did drive back to the same area. I do not know what area we missed driving to because of this problem. We did get to see lots of wildlife. At the conclusion of the game drive Joseph drove us back to our hotel.
The price of this trip particular trip seemed rather high. In Vic Falls I did see one day Hwange trips being offered at a considerably lower price but since our trip had been booked and paid for in advance I did not inquire as to what the others offered.

Marinela Ilieva   –  
Bulgaria BG
Visited: December 2013 Reviewed: Feb 18, 2014

50-65 years of age  |  Experience level: 2-5 safaris

Perfect Christmas day at Victoria falls
4/5

I would like to express our satisfaction of the beautiful Christmas Day spent at Victoria Waterfall. The organization made by your agency and particularly you was correct and reflected our requests.
We were just a bit dissapointed from the accomodation and I would recommend you not to offer it to other customers.

Mathew Adams Visited: August 2013 Reviewed: Sep 27, 2013

I recommend ACTT to any would be travellers especially for S. African destinations...
4/5

Prompt in responding to travel queries, highly efficient and very informative

Antony, kith, francy   –  
South Africa ZA
Visited: March 2012 Reviewed: Aug 20, 2013

35-50 years of age  |  Experience level: over 5 safaris

Hwange Over night tour
4/5

We had a great trip to Vic Falls and Hwange in mid Feb, made better by the friendly and punctual service of your bus drivers. Special word of thanks to Abu and to Joseph Moyo, who took us to Hwange. We were especially pleased to see him ready and waiting to take us back to the airport at the end of our stay at Hwange (unlike another poor man whose driver was at least 1.5 hours late!). We particularly enjoyed our time with Joseph because the longer trip gave us a chance to chat.

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 78
  • 4 star 9
  • 3 star 0
  • 2 star 1
  • 1 star 1
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