Reviews

Average User Rating
4.9/5

Rating Breakdown
  • 5 star 31
  • 4 star 2
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 33 Reviews
Hidde   –  
Netherlands NL
Visited: September 2025 Reviewed: Sep 30, 2025

Email Hidde  |  20-35 years of age  |  Experience level: first safari

Arafath was a reply nice tour operator. He could tell nice stories about the animals en nature.
5/5

We had a great experience. Arafath, our guide, picked us up on time and brought us to the rhinos. Here he could tell a lot about nature and animals. He had arranged a good lunch with the rhinos, with local dishes. After this we went to the waterfalls and then to our hotel. Our guide indicated that if something was not right he would take care of it. Fortunately, this was not necessary and we had a good stay. The next day we have an extensive and fun game drive and a boat trip on the Nile. All in all, we are very happy with Silverbird, and we will definitely use their service again in the future!


Celine Simon   –  
France FR
Visited: August 2025 Reviewed: Aug 22, 2025

Email Celine Simon  |  35-50 years of age  |  Experience level: 2-5 safaris

Magic !
5/5

We did the 7-day "Best of Rwanda-Uganda Primate Safari" tour.
This tour is magnificent!! The drive between sites can be long, but each activity is well worth the time spent on the road or on the difficult trails! Special mention goes to the gorilla tour in Uganda: an hour of wonder with these gentle giants with such expressive eyes!
We had the privilege of going as a couple and thank the agency for maintaining this tour with such a small group!
Thank you to Franck for his responsiveness and precise answers regarding the organization of the tour and his support in Uganda.
And a big thank you to our driver-guide Justin, who did everything he could to make this trip informative, enjoyable, and relaxing; with professionalism and seriousness, but always with kindness, a smile, and concern for our well-being. We felt safe at every moment, and that's worth its weight in gold!
I unreservedly recommend this agency, this tour, and this guide! ;)

JASON LIST   –  
United States US
Visited: June 2025 Reviewed: Jul 20, 2025

Email JASON LIST  |  35-50 years of age  |  Experience level: first safari

Tour operator was extremely helpful, booking an amazing itinerary, and responding to our questions
5/5

The whole trip was amazing. The highlights of our trip were spending time with the gorillas and the ~5 hour mountain hike. We didn’t realize that we would be so close to the gorillas! The hike was incredible, but probably at the high end of intermediate. I would recommend training before taking on Mt Bisoke. We enjoyed a beautiful view of the mountain peak and a large caldera at the top. Would recommend spacing activities out as it does take 3+ hours to go from one destination to the next and taking a lot of snacks with you.


Benjamin   –  
Kenya KE
Visited: May 2025 Reviewed: May 11, 2025

Email Benjamin  |  35-50 years of age  |  Experience level: over 5 safaris

Excellent
5/5

I did a one-day gorilla trek with Silverbird and was completely satisfied. A great team, uncomplicated, fast, and perfectly organized. I'd be happy to do it again anytime.

Sally   –  
United States US
Visited: March 2025 Reviewed: Mar 13, 2025

Email Sally  |  50-65 years of age  |  Experience level: first safari

Awesome tour!
5/5

SilverBird tour company did a great job organizing our 3-day Nyungwe National Park tour. We enjoyed the tour guide, Justin, and his attention to making sure we were happy with everything planned. Even when we wanted to change up a few things on the day of certain activities, he was very flexible and accommodating. The place we stayed at was simple, but amazing with extremely friendly staff in a beautiful location right on the shores of Lake Kivu. We loved that it was an eco-lodge. The activities planned were great! The vehicle we rode in was equipped with everything we needed for the long drives (WiFi, beverages, pillows, etc). We felt this tour was worth the price. We were well taken care of and appreciated all the details SilverBird does to make sure we were happy!

Emily   –  
Jordan JO
Visited: January 2025 Reviewed: Feb 7, 2025

Email Emily  |  20-35 years of age  |  Experience level: first safari

Perfection - Beyond Expectations
5/5

Due to an unexpected issue with our rental car (a different company), we needed the assistance of a driver at the last minute. We found Silverbird in the afternoon, and by morning we were set up with an amazing driver (and guide), Justin. We had the best week and Justin continuously went above and beyond to make our trip memorable and comfortable. Could not recommend more!

Habtom Micael   –  
United States US
Visited: December 2024 Reviewed: Dec 11, 2024

Email Habtom Micael  |  65+ years of age  |  Experience level: first safari

He is just the best.
5/5

The tour guide was very friendly.
He tried the best he can for customer satisfaction.
He did an excellent job.

Michael   –  
Australia AU
Visited: October 2024 Reviewed: Oct 30, 2024

Email Michael  |  20-35 years of age  |  Experience level: 2-5 safaris

Amazing Great Apes Tour!!
5/5

I couldn’t recommend Silverbird Tours more- the guides were friendly, informative and knowledgeable. The wildlife, scenery and offerings in Rwanda were amazing- from the spectacular gorillas, to chimpanzees and a plethora of monkeys in stunning tropical forests. The accommodations, itinerary and care organized by Silverbird Tours was a 10/10!!

Lynette   –  
United States US
Visited: October 2024 Reviewed: Oct 2, 2024

Email Lynette  |  65+ years of age  |  Experience level: 2-5 safaris

Professional, courteous, prompt, informative and patient.
5/5

Excellent tour. Bosco was very professional, courteous, prompt, informative and patient. Bosco was very insistent that we see as many animals before we ended the day. Everyone had an enjoyable day and your company will be highly recommended to anyone that is coming to visit Rwanda.

Mika   –  
United Kingdom UK
Visited: July 2024 Reviewed: Aug 14, 2024

Email Mika  |  20-35 years of age  |  Experience level: first safari

Best Safari experience
5/5

We had a very great time at the Akagera National park! Such a beautiful place with amazing animals. We were able to see a lot of animals such as black and white rhinos, giraffes, lions, hippos, monkeys, baboons and different types of birds. Many thanks to Peter for all the support and guidance booking this amazing experience. Also thank you to Justin our tour guide. He was very informative, kind and helped us look for the animals. This is a place you must visit when you go to Rwanda.

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 31
  • 4 star 2
  • 3 star 0
  • 2 star 0
  • 1 star 0
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