Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 38
  • 4 star 1
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 39 Reviews
Sarah Harmer   –  
United States US
Visited: September 2025 Reviewed: Nov 10, 2025

Email Sarah Harmer  |  50-65 years of age  |  Experience level: first safari

Attentive and Adaptable Tour Operator
5/5

Ivan was great at tailoring our trip to what we wanted and needed. He made the travel smooth and easy. We had a great experience and loved every minute of our trip!

Bernard   –  
Switzerland CH
Visited: October 2025 Reviewed: Nov 9, 2025

Email Bernard  |  50-65 years of age  |  Experience level: 2-5 safaris

Santaviva - very attentive, knowledgeable and friendly guide with good local connections.
5/5

Ivan was our guide and the entire trip was very well organized and performed. It already started with the straightforward and swift communication during the phase of evaluation and selection. Ivan was always very responsive. During the trip we were very well guided and Ivan was always here for us and supported our family in all aspects. We felt very safe, welcome and comfortable during the trip. Thank you so much 😊

Luis   –  
Spain ES
Visited: October 2025 Reviewed: Oct 10, 2025

Email Luis  |  20-35 years of age  |  Experience level: 2-5 safaris

excellent trip through Uganda
5/5

Excellent professional, super attentive to every detail, taking photos of us, perfect experience, very polite and respectful, thank you for this incredible tour and the great experience we had in Uganda.

Corey   –  
United States US
Visited: September 2025 Reviewed: Oct 6, 2025

Email Corey  |  35-50 years of age  |  Experience level: 2-5 safaris

Small touches, local restaurants, hidden stops, flexible timing made the tour feel personal.
5/5

Ivan handled the logistics, Ambrose handled the wheel. We did gorillas in Bwindi and safari + chimp trekking in Queen Elizabeth. Schedules were tight, communication was straight, and the ride felt safe and smooth. Zero hassles—would book again.

Pauline   –  
Belgium BE
Visited: September 2025 Reviewed: Oct 1, 2025

Email Pauline  |  20-35 years of age  |  Experience level: first safari

Wonderfull experience
5/5

Ivan helped us arrange the permits to see the gorillas. Communication was very easy. I'm very grateful for the help and would recommend him to anyone. Ivan, thank you so much.

Jon D   –  
United Kingdom UK
Visited: August 2025 Reviewed: Sep 12, 2025

Email Jon D  |  50-65 years of age  |  Experience level: 2-5 safaris

Ivan was brilliant!
5/5

The reason we wanted to come to Uganda was to see the Gorillas. However, we faced a problem as our younger child was below the mandatory age (15) for trekking. We found Ivan on the internet and he was super efficient at sorting our permits for us - with a special dispensation from UWA for our youngest to also trek. Without Ivan our trip wouldn't have got off the ground, and for that we are eternally grateful!
Dealing with an agent abroad provides a degree on uncertainty and insecurity, but I was quickly reassured through my dealings with Ivan that I wouldn't need to worry - he was extremely prompt and thorough in his responses and provided documentation and receipts every step of the way.
We organised the Gorilla trekking through Ivan as part of a bigger trip to Uganda that we had organised ourselves. Once we got to Kisoro, Ivan arranged to meet us and briefed us on what to expect from the trekking the following day. He then accompanied us on the trip, to and from Rushaga Gate.
(The trekking was of course amazing!!)
I would thoroughly recommend Ivan as trustworthy, attentive and a significant safe pair of hands - plus a very nice guy!
Thank you Ivan for helping provide a life memory for me and my family!

Nadia Olson   –  
Montenegro ME
Visited: July 2025 Reviewed: Aug 9, 2025

Email Nadia Olson  |  65+ years of age  |  Experience level: over 5 safaris

First time in Uganda with an experienced and knowledgeable tour guide, Ivan
5/5

We were with Ivan as our driver and guide for 9 days. We visited Murchison Falls, Kibale, Queen Elizabeth, Bwindi Impenetrable, Lake Majuro National Parks. Ivan was very professional, knowledgeable, competent and capable. He helped us organize our hotels, permits, the games drive and boat trips. He ensured our safety and everything was very well organized and take care of. We are very pleased with the results. Ivan is a safe driver, a friendly companion and helpful in many ways. This is a wonderful trip for an overview of Uganda.

Kati Helander-Kneckt   –  
Finland FI
Visited: July 2025 Reviewed: Aug 7, 2025

Email Kati Helander-Kneckt  |  35-50 years of age  |  Experience level: over 5 safaris

One of the best experiences ever!
5/5

We did a three day tour from Kigali (Ruanda) to Uganda to see the mountain gorillas. We also visited Genocide Memorial in Kigali and Diane Fossey’s educational center. We had such a good time with our tour guide Gavis. 😊 He took such a good care of us and made sure also our special requests were fullfilled. Seeing mountaing gorillas was one of the best moments in our lives. These majestic and kind animals came so close to us. It was unbelievable! 😊 I really recomment this trip to everyone! ❤️ I am sure you won’t regret it. It is once in a lifetime experience!

Paul   –  
New Zealand NZ
Visited: June 2025 Reviewed: Aug 4, 2025

Email Paul  |  35-50 years of age  |  Experience level: 2-5 safaris

Amazing trip around Uganda
5/5

We had an amazing 17 day trip around Uganda with Ivan. Ivan helped us work out a tailored itinerary, which included Gorillas, hiking and safari trips. Would highly recommend to anyone thinking about going to Uganda!

Danny   –  
United States US
Visited: July 2025 Reviewed: Jul 28, 2025

Email Danny  |  35-50 years of age  |  Experience level: first safari

Excellent trip! Saw everything!
5/5

Booked this pretty last minute and totally stoked that there were still gorilla permits available for my trip! Ended up seeing everything I wanted to see (Gorillas, Monkeys, Chips). Guide was wonderful. Very knowledgable. Honestly, the thing I was most surprised with was the caliber of the lodging. Every hotel/lodge I stayed in was exemplary. Honestly, wish I had stayed more than 1 night in some of them because they were just that good.

Only tip I’d recommend, take more 10s and 20s USD and not change money because there really wasn’t any need for native currency and everyone wanted USD.

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 38
  • 4 star 1
  • 3 star 0
  • 2 star 0
  • 1 star 0
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