Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 38
  • 4 star 3
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 41 Reviews
Ana   –  
Philippines PH
Visited: September 2026 Reviewed: Sep 19, 2026

Email Ana  |  65+ years of age  |  Experience level: first safari

Proviem Safaris provided excellent service. Program was compact yet relaxing.
5/5

Easy to talk to, accommodating, value for money. Accommodation was very good, service especially of chef and team were exceptionally good.

Pia   –  
Philippines PH
Visited: September 2026 Reviewed: Sep 19, 2026

Email Pia  |  65+ years of age  |  Experience level: first safari

Very accommodating and hands on
5/5

Right from the airport, he was there to help us load the suitcases onto the vehicles. He was very attentive to our needs like providing the water and checking that all our meals were good-tasting and familiar to our taste buds. He dutifully guided our group as to which places to visit to maximize our experience in Victoria Falls. We surely got very good value for our money!

Nina   –  
Philippines PH
Visited: September 2026 Reviewed: Sep 19, 2026

Email Nina  |  50-65 years of age  |  Experience level: first safari

Readily available and accommodating
5/5

Proviem Safaris made coordinating our trip a breeze. From the moment we landed until our departure, they handled everything seamlessly. The drivers and staff, particularly the cooking team, were incredibly friendly and adept at understanding and fulfilling our requests. We received excellent value for our money, and their attention to detail left a lasting impression of Africa on our travel group.

Jose M   –  
Philippines PH
Visited: September 2026 Reviewed: Sep 19, 2026

Email Jose M  |  65+ years of age  |  Experience level: first safari

Victoria Falls' Best Tour Find
5/5

English speaking drivers guides and operator De Luxe service from airport pick-up to Luxury and modern Air BNB with swimming pool wi-fi AC Complete Kitchen Hotel quality bedroom suites! Tour to Victoria Falls absolutely stunning! Wildlife abounds at this World Heritage Site!
Highly reliable tour schedule with fine adjustments to our itinerary easily achieved
First time tour operator owner Musa himself directs the proceedings physically being with us every step of the way up to our departure for home

Raul E Ramboyong   –  
Philippines PH
Visited: September 2026 Reviewed: Sep 19, 2026

Email Raul E Ramboyong  |  50-65 years of age  |  Experience level: over 5 safaris

Reliable, Dependable and welcoming
5/5

Highly recommended and willing to help to make our holiday comfortable and memorable

Kathryn   –  
United Kingdom UK
Visited: September 2026 Reviewed: Sep 17, 2026

Email Kathryn

Proviem was fantastic, personable and reliable from start to finish!
5/5

Our safari experience was absolutely unforgettable, and so much of that was down to Musa. From the very beginning, Musa was warm, personable and incredibly reliable. He constantly checked in on us, made sure we were happy and comfortable, and genuinely made us feel like part of his family rather than just guests.

Musa went above and beyond throughout our trip, but what meant the most to us was how involved he was in helping my fiancé plan our proposal. He helped with every little detail and liaised with Pure Africa to make sure everything was absolutely perfect. It made such a special moment even more magical.

We loved every minute of our time with Musa and will always look back on our safari with the biggest smiles. We are already planning our family trip for next year and wouldn’t hesitate to book with Musa again. Thank you, Musa, for making our trip so incredibly special! ❤️🦁🇿🇼

Lesley Mabaleka   –  
United Kingdom UK
Visited: September 2026 Reviewed: Sep 17, 2026

Email Lesley Mabaleka  |  20-35 years of age  |  Experience level: over 5 safaris

1000% honest, 1000% reliable, and always puts his clients’ happiness and needs first.
5/5

⭐️⭐️⭐️⭐️⭐️ Proviem Safaris & Musa — More Than Just a Tour Operator

Some trips are holidays. Some become memories you carry for the rest of your life.

After seven years away from the country where my story began, I finally came home to Zimbabwe — but this time, I brought the woman I love with me. And somehow, in the place where my story began, I got to ask her to begin our forever with me. She said yes. 💍❤️

A huge part of making this trip so incredibly special was Musa from Proviem Safaris.

From the very beginning, Musa showed us that we weren’t just another booking or another pair of clients.

Even before we arrived in Zimbabwe, Musa was already checking in with us, making sure everything was okay and reminding us about important things we absolutely needed for the journey, including our passports and visas. Those little reminders showed us straight away that he genuinely cared about making sure everything went smoothly.

And that level of care never stopped.

Throughout our entire stay, Musa would check in every morning and every evening, not just to talk about the itinerary, but to ask if we were happy, safe, comfortable and enjoying ourselves. He genuinely wanted to know how we were doing.

And because of Musa’s organisation and attention to detail, we didn’t experience any problems with any of our wildlife excursions or activities. Everything was coordinated and executed smoothly, exactly as planned. We never had to worry about where we needed to be, what was happening next or whether everything had been arranged.

We could simply relax, enjoy Zimbabwe and make memories.

That might sound like a small thing, but when you’re travelling, especially when you’re doing multiple wildlife excursions and activities, having someone behind the scenes making sure everything runs properly makes a massive difference.

If something needed changing, he was there.

If we had a question, he was there.

If we simply needed reassurance, he was there.

He was 1000% reliable, honest, professional and incredibly attentive, and at no point did we feel like we were on our own.

But what makes Musa even more special to us is that he helped make my proposal happen.

I had a very specific vision for how I wanted to propose. I explained to Musa exactly what I wanted, including being on the Signature Deck during the sunset cruise, and he listened.

He didn’t just listen — he delivered.

Musa managed to secure us the best seats right at the front of the Signature Deck, the highest and more luxurious deck on the sunset cruise. It was the perfect setting, surrounded by the incredible African sunset, and exactly the kind of moment I had imagined when I thought about asking the woman I love to marry me.

Musa understood that this wasn’t just another excursion.

This was my proposal.

And he treated it that way.

Because of his attention to detail and willingness to go the extra mile, everything came together perfectly. The setting, the atmosphere, the views and the experience became part of one of the most important moments of our lives.

And when she said YES… 🥹💍❤️

That moment will stay with us forever.

What says even more about Musa is that his care didn’t end when our holiday did.

When we arrived back in the UK, Musa actually messaged us to check that we had arrived home safely.

That meant so much to us.

He had already looked after us before we arrived, checked on us every morning and evening while we were in Zimbabwe, helped make our engagement happen, ensured all our excursions ran smoothly, and then still thought to check that we had safely made it home.

That’s not something you forget.

There are plenty of people who can organise a holiday. But there is a huge difference between someone who simply arranges an itinerary and someone who genuinely cares about the people experiencing it.

Musa cared.

He made us feel safe.
He made us feel looked after.
He listened to what mattered to us.
He put our needs first.
He made sure everything ran smoothly.
And he went above and beyond to make our trip unforgettable.

Musa wasn’t just our tour operator. He became part of our story.

Seven years after leaving Africa, I returned to the country where my story began. I brought the woman I love with me, showed her the place that has always been a part of me, and beneath those African skies, I asked her to begin our forever with me.

She said yes.

And Musa and Proviem Safaris played a genuine part in making that memory possible. 🇿🇼❤️💍

If you’re looking for a tour operator who is honest, reliable, attentive and genuinely puts his clients first, I cannot recommend Proviem Safaris and Musa enough.

Thank you, Musa, for everything you did before, during and after our trip.

Thank you for looking after us.

Thank you for listening.

Thank you for making sure every excursion ran smoothly.

And most importantly, thank you for helping me create the proposal I had dreamed of.

We will never forget it.

Africa brought me home.
Zimbabwe gave me the moment.
And Musa helped make that moment part of our forever. 🇿🇼❤️💍

Thank you, Musa. Truly.

Janice Sullivan   –  
New Zealand NZ
Visited: August 2026 Reviewed: Sep 3, 2026

Email Janice Sullivan

Musaka was very easy to deal and helpful, with and our driver, Cobra, was good
4/5

We had a great experience on this tour seeing all the animals that we had hoped to including a lioness carrying her cub. Chobe is an amazing place to go for a day. The lunch was impressive. Be prepared for the border crossing which was disorganised (obviously this isn't the tour operators fault). We had a person with a lower leg amputation and the tour people were very helpful. The only reason I haven't given an excellent rating is because the jeep we had was older and the truck part blocked some of our forward visibility. Highly recommend this company overall.

Ross Bell   –  
New Zealand NZ
Visited: August 2026 Reviewed: Aug 31, 2026

Email Ross Bell  |  65+ years of age  |  Experience level: 2-5 safaris

Awsome
5/5

Cobra looked after me through the immigration process as I have a prosthetic leg

Once on Safari he put us in the best position to see animals

Ching Chieh Yang   –  
United States US
Visited: August 2026 Reviewed: Aug 20, 2026

Email Ching Chieh Yang  |  20-35 years of age  |  Experience level: first safari

Superb communication and organization
5/5

We had an amazing Day Tour to Chobe. The tour operator stood out with superb communication and always responding very quickly. We were given clear and honest communication to customize our tour experiences. The operator helped facilitate 2 border crossings and a boma dinner experience. The land safari at Chobe was amazing, we saw plenty of elephants crossing the roads and vultures feeding on elephant carcass and giraffes. The boat safari we saw tens of elephants by the island. The boat it self was a bit small and no moving allowed but we still got plenty of viewing and photos as the captain steers the boat for everyone to see. All the guides were very friendly. Overall highly recommend using this tour operator

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 38
  • 4 star 3
  • 3 star 0
  • 2 star 0
  • 1 star 0
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