Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 33
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 33 Reviews
Madara   –  
United Kingdom UK
Visited: October 2026 Reviewed: Oct 4, 2026

Email Madara  |  20-35 years of age  |  Experience level: first safari

Fantastic and well organised tour. Had the best time here and can’t wait to return
5/5

Had a fantastic time! It was very well organised and everything happened on time and had even better experiences than we expected. Gorillas was definitely something we will remember for the rest of our lives. Could not believe we got so close. Also food was very tasty. Only wish we could stay for longer.

Katalin   –  
Switzerland CH
Visited: September 2026 Reviewed: Sep 4, 2026

Email Katalin  |  50-65 years of age  |  Experience level: over 5 safaris

The best we have ever had. Perfect organisation and so very kind.
5/5

Better organised than Switzerland! Everything is taken care of perfectly. So many extra kindnesses. We’ve never had a better experience and I have been to 150 countries. Wonderful lodge in the national park, and just a great great experience all around.

Mathieu Seguin   –  
Canada CA
Visited: August 2026 Reviewed: Aug 23, 2026

Email Mathieu Seguin  |  35-50 years of age  |  Experience level: 2-5 safaris

Outstanding — by far the best safari operator I worked with in Africa
5/5

During my summer trip across Africa, I travelled with six different safari operators in South Africa, Tanzania, Kenya and Rwanda, so I had plenty of opportunities to compare the quality of service. I can confidently say that East Africa Safari was by far the most professional and impressive company I worked with.

From the very beginning, Anna, my coordinator, was absolutely fantastic: extremely efficient, friendly, responsive and always attentive to my needs. Communication was incredibly easy, and I always felt that everything was perfectly organized and taken care of.

In Rwanda, my guide Gerrard was simply outstanding. He accompanied me for my gorilla trekking experience and also took the time to really understand what I was interested in, adapting and personalizing my tour of Kigali accordingly. He was knowledgeable, attentive, warm and genuinely committed to making the experience special.

The gorilla trek itself was one of the most extraordinary experiences of my life, and the professionalism and care of East Africa Safari made the whole journey even more memorable.

After travelling with several operators across Africa, East Africa Safari truly stood out from all the others. I would recommend them without hesitation to anyone planning a trip in East Africa. A huge thank you to Anna and Gerrard for an unforgettable experience!

Ruth   –  
United States US
Visited: August 2026 Reviewed: Aug 19, 2026

Email Ruth  |  65+ years of age  |  Experience level: 2-5 safaris

Action packed quality 5 day gorilla, chimp, colobus monkey and golden monkey trekking.
5/5

East Africa Safaris was a last minute addition to our 6 week Africa itinerary. From day 1 the communication was excellent. We chose mid- range hotels. The pricing for the 5 day package was excellent. In addition to trekking there were numerous high quality included activities such as a boat cruise on lake Kivu. All activities were high quality and the hotels were excellent. My driver/guide, Sam, and my guide Isimbi were great. They both were professional, service oriented and fun to be around. I highly recommend East Africa Safaris. I guarantee an unbelievable experience.

Valerie   –  
United States US
Visited: August 2026 Reviewed: Aug 19, 2026

Email Valerie  |  65+ years of age  |  Experience level: 2-5 safaris

Our tour operators were professional knowledgeable and kind excellent customer service
5/5

Good value for the money small trekking tours good accommodation with delicious food

Lissy & Hannes   –  
Germany DE
Visited: August 2026 Reviewed: Aug 14, 2026

Email Lissy & Hannes  |  35-50 years of age  |  Experience level: 2-5 safaris

Booking procedure was straight forward and the trip was totally priceworthy
5/5

We had an unforgetabel and amazing experience with east africa safaris. Our Guide Jean-Claud was kind, super friendly and knew a lot about wildlife and history of the country. Isimbi and Jean-Claud were so welcoming and we felt safe in every second. We had breathtaking experience during the gorilla hike. Everything was perfectly planed. Also the vehicle was really good. The trip to Akagera Nationalpark was comfortable due to safe driving and a good road infrastructure. We also had brakes inbetween destinations for lunch or coffeebrakes. All our Accomidations were excellent, not only the rooms, but also the people were very kind and welcoming. We couldn’t think of a better honeymoon. Ruwanda has a special place in our heart and that also because of the experience with east africa safaris.

Ruby S   –  
Australia AU
Visited: July 2026 Reviewed: Jul 25, 2026

Email Ruby S  |  20-35 years of age  |  Experience level: first safari

Fantastic, organised and delivered an epic trip
5/5

Fantastic communication and tailoring to what we wanted to do and delivered an epic personal trip. Tour guides where extremely knowledgeable and was really great time

Martin   –  
United Kingdom UK
Visited: July 2026 Reviewed: Jul 25, 2026

Email Martin  |  50-65 years of age  |  Experience level: 2-5 safaris

Outstanding
5/5

Great tour , great tour guides , everything passed expectation.
Tour
Hotels
Driving
Animals
So much more than just gorillas

Rebekah   –  
United States US
Visited: May 2026 Reviewed: May 21, 2026

Email Rebekah  |  20-35 years of age  |  Experience level: 2-5 safaris

The nicest, accommodating, welcoming and hardworking tour company
5/5

You will not be disappointed if you book with East Africa Safaris. They make you feel safe and welcome prior to and during your entire trip in Rwanda! Anna and the team are extremely accommodating and will make sure that you have an excellent experience and are well taken care of. I was ill on the day of my excursion, and my guide Gerard was so kind in making sure I got the medicine that I needed and that I was in the appropriate group for my gorilla trek. For how expensive gorilla trekking can be in Rwanda, this tour group made the experience well worth it. Highly recommended.

Sue Peterson   –  
Australia AU
Visited: September 2025 Reviewed: Mar 8, 2026

Email Sue Peterson  |  65+ years of age  |  Experience level: over 5 safaris

Exceptional service, terrific variety, amazing guides
5/5

Quotes, changes to itinerary and questions pre tour were dealt with very efficiently. My tour was exceptional thanks to respectful, caring and thoughtful guides and driver Anna & Gerrard going above and beyond. Occasionally when photo opportunities didnt arise with locals and animals they created them. The tour had terrific variety and the surprise zip gliding through rainforests was really appreciated. True value for money. Thanks heaps!

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 33
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 0
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