Reviews
US
Email Brandon | 20-35 years of age | Experience level: first safari
Attempted to Strand Us in Arusha
My travel agent had booked us a tour with Ranger Safaris, and upon our arrival to Arusha, there was a mix-up as to whether our tour group would be the same as the group we had been in from the beginning of our trip in Kenya. My group simply asked that we be able to contact our travel agent in order to straighten things out, but we were first told Ranger Safaris had been in contact with our travel agent via email about this issue (which we later learned was an outright lie) and then told that if we did not get in the car we would be left alone in Arusha. When I raised these issues with management, Ranger Safaris never got back in touch with me. I would HIGHLY recommend all travelers avoid this company.