Friendly, responsible and committed to quality and customer satisfaction!
Hello we are from Costa Rica and recently we used Kenan Travel for the design of our Safaril. We are so happy that we choose them. I am going to divide the review in two (Jane and Paul).
Jane was our contact in kenan, and she was amazing, excellent communication skills, very patient and she always explain with every detail all the proposals, and very good reponse time.
Paul was our guide in Kenya, he was very friendly, he knows the Parks, and he knows how to find the animals ans get to the best Spots.
He is constantly trying to give you a Good service and trying to usderstand what are your goals for the day.
If I ever comeback to África I Will definetly contact Jane and I Will ask for Paul as a guide!!!
One last thing Kenan not just give us all than they promise but at the end the gave us a very nice and unespected upgrade in our last park!!
We are so happy, our Safari was all that we wished!!